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Empress Inn and Suites by The Falls

2.0 star property
Family-friendly hotel with free WiFi, connected to a shopping center in Niagara Falls

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Exterior
Reception
Pool
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Queen Victoria Park
    5 min walk
  • Greg Frewin Theatre
    5 min walk
  • Skylon Tower
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Front of property
Oakes Hotel Overlooking the Falls
Pool
Hot tub
Restaurant
Air conditioning
3.4 out of 5, (6771)
The price is CA $109
per night
CA $150 total
includes taxes & fees
1 Dec - 2 Dec
Oakes Hotel Overlooking the Falls

About the area

Niagara Falls

Fallsview stay.Within a 10-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Skylon Tower. Also, Clifton Hill is within half a mile (1 km) and Fallsview Indoor Waterpark is within 2 miles (3 km).

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Fallsview Indoor Waterpark - 15 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel with free WiFi, connected to a shopping center in Niagara Falls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Empress Inn and Suites by The Falls. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Manager's reception (free)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video-game consoles. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Babysitting services
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 10.00 per day; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Free reception
  • Room service available

Things to do

  • Helicopter/airplane tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • MP3 dock
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 142 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 233 out of 1001 reviews" "
Rating 4 - Poor. 156 out of 1001 reviews" "
Rating 2 - Terrible. 224 out of 1001 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What's wrong with the city?
shame to stay in a world famous tourist area.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service
Brilliant staff
Stayed 1 night in Aug 2024

8/10 Good

Scott

Ok for the price.
Stayed 1 night in Aug 2024

8/10 Good

SILVINO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Jean-Paul

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Gregorio

need more attns. to cleaning
Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Location was awesome, room just not up to standard. I check out early.
Stayed 2 nights in Aug 2024

8/10 Good

Sashirekha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Agnieszka

Stayed 1 night in Aug 2024

8/10 Good

Oshara Chamodi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was near the waterfall and the room was neat and good.
Stayed 1 night in Aug 2024

10/10 Excellent

KANWARDEEP, EDMONTON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good stay on budget and close to everything.
Stayed 1 night in Aug 2024

6/10 Okay

mike

Travelled with partner
Disliked: Staff & service
close to falls. clean room
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Stayed 1 night in Aug 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Cornelio

Liked: Staff & service, property conditions & facilities
Everything in walking distance
Stayed 2 nights in Aug 2024

2/10 Terrible

Mohamed Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bug
Attention , ils ont des punaises de lits , je suis déçu du mauvais service de l'hotel et d'expedia qui n'ont rien fait pour me rembourser.
Stayed 1 night in Aug 2024

2/10 Terrible

bhavik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
location is better
Stayed 1 night in Aug 2024

10/10 Excellent

Inaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, affordable and walking distance to Clifton hill
Stayed 1 night in Aug 2024

2/10 Terrible

Rakesh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally scam by expedia . Actually, i booked hotel room in Niagra for 6 aug but after 2 hour expedia change the booking date to 8 August without even ask . When i reach to hotel on 6 August to check in . They refused me to check in by saying that your booking date is changed by expedia.
Stayed 1 night in Aug 2024

2/10 Terrible

Jassim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nightmare. It’s the worst motel I ever seen . I wanted to cancel my Rome but they refused. They charged me $873 for 3 nights for 2 rooms .in the picture shows nice room but when you go there it’s terrible. Bud bugs. many type of insect . Wet carpet. Shower top not working . Sheets dirty blood on it and different type of nasty things . Any one read my review do not book in this motel. You will be in nightmare.
Stayed 3 nights in Aug 2024

10/10 Excellent

Herbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Charene

Liked: Cleanliness, staff & service, property conditions & facilities
The price was right, and we were very happy with the check-in process in the room
Stayed 1 night in Aug 2024

2/10 Terrible

Spiradoula

Travelled with partner
Disliked: Amenities
It wea defrost from the pictures and not very clean never going to stay there again
Stayed 2 nights in Aug 2024