It was a super hot day we stayed at the property , and to our bad luck the ac did not work. It was. A conventional cooler system (I guess) which just makes some noise and hot air comes out of it. It was a terrible night for me and my family .
Email sent to the manager as requested by the receptionist: (no response on it yet)
Hi,
I along with my family stayed in your hotel last night at Room 504. The room was decently neat, but the ac in the room was not at all functioning, it was just providing sound and hot air . I did call the reception at around 12 am , and they guided me on how to make it work on the knob driven control system, which I tried multiple times while I was on call with the receptionist. He informed it will be working in few minutes , to our dismay , it was the same almost all the time.
Our sleep was very disturbed due to the heat and had to wake up 3-4 times during night to make it work .
I spoke about this to the receptionist in the morning I was asked to drop an email on this .
Hope you understand how much it has caused my long weekend plan and do the needful to get the system corrected .