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Mount Royal Hotel

3.0 star property
3-star ski hotel near Upper Hot Springs

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Exterior
Centennial Room (2 Queen)
Lunch, dinner, brunch served; American cuisine
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪4 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

About the area

Banff

Mountain retreat .At this Downtown District hotel, you'll be well placed to visit Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, both within a 5-minute walk. Canada House Gallery and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 4 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 13 min walk - 1.1 km
  • Tunnel Mountain - 4 min drive - 1.9 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.9 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

3-star ski hotel near Upper Hot Springs
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 854 out of 1326 reviews
Rating 8 - Good. 314 out of 1326 reviews
Rating 6 - Okay. 103 out of 1326 reviews
Rating 4 - Poor. 32 out of 1326 reviews
Rating 2 - Terrible. 23 out of 1326 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Braden

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the perfect location for shops and restaurants, it even offers free public transport tickets!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

8/10 Good

Jaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, great location, great price. Will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

C Spencer

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mellissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited but otherwise a really lovely start.
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Stayed 2 nights in Nov 2024

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, restaurant was great, car parking is first come first serve and not guaranteed.
Stayed 5 nights in Dec 2024

10/10 Excellent

juliana

Stayed 1 night in Dec 2024

8/10 Good

Charles

Location is perfect
Stayed 7 nights in Dec 2024

4/10 Poor

Jianfeng

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, my experience at this hotel was decent, but there are areas for improvement. The sink in my room was broken, and during my extended stay, the housekeeping did not use a vacuum cleaner, which felt insufficient. Noise from the street-facing side of the hotel made it difficult to sleep at night, highlighting the need for better soundproofing. On the positive side, the staff were very friendly, the location in downtown Banff is convenient with a pleasant surrounding environment, and the attached restaurant offered excellent dining. While my request for a late check-out was declined, it was understandable. This hotel has its strengths but could benefit from more attention to detail to enhance the guest experience.
Stayed 7 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. I’ll definitely be back. The staff were friendly and available. You can’t ask for a better location for walkability. My only wish is that the second hot tub was open. The hot tubs are small and there were people waiting because only one was open.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Patrickr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Love the rooftop hot tubs, however they could use a bit of maintenance, jets were very loud. Overall great stay.
Stayed 1 night in Dec 2024

8/10 Good

Khurram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms and friendly staff. Rooms can use a little more lighting.
Stayed 4 nights in Oct 2024

8/10 Good

Thi Phuong Loan

Liked: Cleanliness, staff & service, property conditions & facilities
Only when I asked the breakfast time! The host said all day but that you have to pay from pocket, nothing is free. She needs to know what to say and clear with clients
Stayed 1 night in Dec 2024

4/10 Poor

Miaa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2024