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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
4-star hotel near Parliament Hill

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Indoor pool
Exterior
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪19 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Byward Market Square
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Ottawa

Heart of Ottawa.Your stay at this Downtown Ottawa hotel places you within 3 miles (5 km) of University of Ottawa and Parliament Hill. Library and Archives Canada and Supreme Court of Canada are also within half a mile (1 km).

What's nearby

  • Canadian War Museum - 14 min walk - 1.2 km
  • Rogers Centre Ottawa - 18 min walk - 1.5 km
  • Parliament Hill - 19 min walk - 1.7 km
  • University of Ottawa - 2 min drive - 1.9 km
  • Byward Market Square - 2 min drive - 1.8 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬4 min walk
  • ‪Swizzles - ‬4 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel near Parliament Hill
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

  • 171 guestrooms or units
  • 17 levels
  • 4715 sq ft of conference space
  • 438 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, French, Hindi

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 736 out of 1131 reviews
Rating 8 - Good. 253 out of 1131 reviews
Rating 6 - Okay. 79 out of 1131 reviews
Rating 4 - Poor. 39 out of 1131 reviews
Rating 2 - Terrible. 24 out of 1131 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel. Room and hotel very clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Jelena

Stayed 1 night in Feb 2025

10/10 Excellent

Cheung Lung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Good breakfast buffet options. The area lacks places to grab food late at night except for the Marriott hotel next door. Very quiet, small kitchen available.
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience there
Stayed 3 nights in Feb 2025

6/10 Okay

AMANDA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The broken elevator was extremely inconvenient
Stayed 5 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness

Disappointing

We have been staying here for a number of year (5 or 6) and have witnessed a decline in the overall experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francoise

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Faranak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jan 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great.
Stayed 2 nights in Jan 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, the hotel was clean and comfortable. The staff we lovely and breakfast was great. Only downside was only 1 elevator was working. We’d definitely stay again. Thank you!
Stayed 2 nights in Jan 2025

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No hot water in faucet

No hot water!!!
Stayed 1 night in Jan 2025

10/10 Excellent

David, WELLAND

Stayed 2 nights in Jan 2025

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

idéal

bel hotel idéalement situé au centre d'Ottawa . nous avons tout fait à Pieds . la voiture est restée au Parking durant notre séjour . belle expérience sous la neige
Stayed 3 nights in Jan 2025

8/10 Good

Khloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was surprisingly cozy and no weird smells, a little disappointed with the breakfast as for a high rate star and the price of the suite could have a better and variety buffet, as I have experienced in other hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was aesthetically pleasing, fancy for a good rate. A few problems throughout our stay: one elevator working, toilet in the room didn’t flush properly and the Keurig in the room didn't work. We brought this to the staff member’s attention who was checking us out, and they discounted the parking fee.
Stayed 2 nights in Jan 2025

6/10 Okay

Tony

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Our first impression was a nice hotel. Check in was a joke! We were greeted quite poorly by the reception. We booked through Expedia, but the receptionist was less than charming when we asked about parking. We had a truck that would not fit in the underground, none would. We were told there was options around for pay parking. We had to pay another $70 on top of all the Uber rides as the truck was a bit far and cold to get to. Only 1 elevator was working, so that was also a challenge.
Stayed 2 nights in Jan 2025