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Douglas Fir Resort and Chalets

3.0 star property
3-star ski condo near Upper Hot Springs

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Lobby
Outdoor spa tub
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff National Park Information Centre
    ‪2 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff, AB (YBA)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room

Loft in Lodge

  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom

Loft, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2086)
The price is CA $219
per night
CA $244 total
includes taxes & fees
7 Mar - 8 Mar
Banff Rocky Mountain Resort

About the area

Banff

Near the slopes.Your stay at this Tunnel Mountain District condo places you within 2 miles (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 miles (5 km).
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min drive
  • Tunnel Mountain - 3 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Fairmont Banff Springs Bowling Centre - 9 min drive
  • Banff Springs Golf Club - 13 min drive

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star ski condo near Upper Hot Springs
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

Languages

English, French

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Cross-country skiing, snow tubing, and downhill skiing nearby
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • 2 hot tubs

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free ski shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Paper towels

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Balcony or patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Phone
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Free local calls
  • Vending machine
  • 24-hour front desk

Location highlights

  • In the mountains
  • In a national park

Things to do

  • 24-hour fitness center
  • Free access to water park
  • Waterslide
  • Sledding nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Golf lessons nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 130 rooms
  • 4 floors
  • 24 buildings
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1207 out of 3312 reviews
Rating 8 - Good. 1267 out of 3312 reviews
Rating 6 - Okay. 508 out of 3312 reviews
Rating 4 - Poor. 228 out of 3312 reviews
Rating 2 - Terrible. 102 out of 3312 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, room comfort
A family oriented hotel. We are a family of five and appreciate the space to have a kitchen and living area. This hotel is affordable. A bit outdated, but if that makes it affordable I don't mind. Unfortunately the regular pool is closed since COVID and never reopened (the pool is not really advertised so that is fair), and during this stay the maintenance of the waterpark got extended which resulted in being closed as well. It was a disappointment for our kids, but we received a discount as compensation. We still enjoyed the outdoor hot tub and indoor play zone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Damaris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We liked this hotel and its location, I recommend it.
Stayed 7 nights in Nov 2024

2/10 Terrible

Kajsa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property need a face lift It is sketchy as hell Pool was down not.very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartments! Will definitely book again!
Stayed 2 nights in Nov 2024

8/10 Good

Larry

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorna

Liked: Cleanliness, property conditions & facilities
Underground parking is a real plus
Stayed 2 nights in Nov 2024

4/10 Poor

Candice

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Azle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness
It’s a solid 3 star property. You can’t expect 5 star for 3 star prices. We had some trouble with mix ups at check in, the water slides closed which we weren’t told until the night before, and the hot tub was kept at only 90 degrees. But, when maintenance was called they came right away, we were discounted because of the water park being closed, and the hotel provided bus passes which I didn’t think I’d use since we had a car, but there was absolutely not one parking spot in Banff so the bus came in handy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the easy access to public transit and how quiet the space was. Very clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Monique

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, amenities
Rustic and clean. The water park was closed, but they were great about communicating and also refunded due to the unexpected closure. The hot tub outside was still cool.....but functional. Regardless, we will still be back.....amazing time and memorable
Stayed 3 nights in Nov 2024

10/10 Excellent

Azle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a budget property for families that is in need of refurbishment. Although clean, the decor was worn, windows didn't open or close properly and the celings as walls were stained from years of use. The waterpark and indoor hot tub were closed unexpectedly during our stay and the outdoor hot tub was lukewarm at best. We were also charged an extra person fee for our 17 year old even though the unit slept 6 and there were only three of us. Felt like we were being nickel and dimed, with no compensation for the unavailable amenities. After booking regularly at this property for over 25 years, we will be booking elsewhere in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christie

Liked: Cleanliness
So great!
Stayed 2 nights in Nov 2024

6/10 Okay

elizabeth

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Property is dated. Clean but run down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
By far the best hotel we ever stayed in .. We went for the mountains but loved coming home (back to the hotel) I wish we could have seen the mountains more from our room but it’s the room we chose I think . Absolutely love the outdoor hot tub and the view of the mountain .. my fiance enjoyed the water slides haha so that was a plus ! Going on vacation and trying to save money and not eat out this was def a must to have a kitchen and we loved it ! We brought our own pans and plates and etc but when we opened the cabinets they provide you with everything you need ! It was a beautiful getaway room :) the parking garage was a nice touch (I think it was heated to which was nice cause it kept our car out of the cold weather ) we love visiting banff and 100 percent will be back to this hotel as we fell in love with our new favorite place
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Very good for the budget conscious. Staff extremely responsive. Security could be better - there were no incidents, but there is no lock on outside doors to the buildings. Anyone could come in from the outside to the corridors. These units are a bit worn and dated (carpets, furniture etc.) but overall very good value for the price for those who are there to enjoy the outdoors. The working fireplace and stacked wood a nice touch.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Check in
The person checking us in was not very friendly… almost eye rolling a couple of times when I didn’t understand what she was saying. Very upsetting.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We had the room with a pullout couch, which had springs poking out from everywhere. The hotel itself was very dated , our room had staining on the walls, missing cabinet doors and was overall really run down. I would not pay the premium that seems to be the going rate and would look elsewhere next time I stay in Banff .
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The card to open the door for your room not working, went to office twice to fix it, the washroom air fan not working and tv not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, room comfort
Hotel is a bit dated, but makes up for it with the comfort of the suites and all the amenities provided. My toddler had a blast on the water slides and in the play place.
Stayed 1 night in Nov 2024

10/10 Excellent

Minh

Liked: Cleanliness
We stay here for two days with family and young children. The hotel price is affordable and enough amenities for a short stay. Our children like the pool, outdoor hot tub and indoor playground. We travel with our truck so it is convenient to drive 5-10 minutes to Banff downtown for nicer restaurants !
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Having the kitchen & wood burning fireplace is a nice touch!
Stayed 1 night in Nov 2024