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Douglas Fir Resort and Chalets

3.0 star property
3-star ski condo near Upper Hot Springs

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Outdoor spa tub
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Tunnel Mountain
    ‪3 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room

Loft in Lodge

  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom

Loft, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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Exterior

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About the area

Banff

Near the slopes.Your stay at this Tunnel Mountain District condo places you within 2 miles (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 miles (5 km).
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min drive - 2.0 km
  • Tunnel Mountain - 3 min drive - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 3.8 km
  • Banff Springs Golf Club - 13 min drive - 5.8 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star ski condo near Upper Hot Springs
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

Languages

English, French

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
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includes taxes & fees
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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1228 out of 3356 reviews
Rating 8 - Good. 1280 out of 3356 reviews
Rating 6 - Okay. 512 out of 3356 reviews
Rating 4 - Poor. 233 out of 3356 reviews
Rating 2 - Terrible. 103 out of 3356 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gracen

Liked: Cleanliness
Overnight stay
Definitely dated. We were in the main lodge and our room was a step back in time! Not something I find negative it was cozy. Full kitchen with dishes and it was clean. Nice bathroom but paper thin walls. Our heat ran all night and we couldn’t get it to cool off even with turning the ac on in the winter
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
First stay in Banff NOT the last!!
Beds were very comfortable...loved the views...kids loved the water park...outdoor hot tub was very nice...only booo was the sauna was out of operation. Was given free transit passes which made going downtown easy...really great of them to do!
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities
We had an excellent stay. While the property is definitely in need of some updating, the rooms were clean, and the staff was very friendly. We would come back for sure. If you are a family, this is definitely a property worth checking out. Affordable and plenty for everyone to enjoy
Stayed 1 night in Dec 2024

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

June, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place but could use an update.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Space for a family,
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here on a Wednesday night in early December, so it was quiet. But perfect for us. The room is clean and has all the amenities we need. Staff are awesome, theres a bus stop to downtown at your front door, and the outside hot tub is TOPS! Will definitely book again
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
How is it even still open?
This place needs new management. The whole place is falling apart and the hospitality is very poor. Lower your standards if you plan to stay at Douglas Fir.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Disliked: Property conditions & facilities
We really like the Douglas fir Resort. It has so much for the kids with the play area and water slides. Staff are helpful and kind and rooms are spacious. We love it for Banff on a Budget
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Great Value,,,charming,,,,,lots for kids
BEST PLace for KIDS ---- This property is due for Reno- but the price offers alot,,, the suites were dated but mountain charming,, the facilaties were dated but offered plenty,,,, they work hard to keep things ice/snow/trash free and clean,,, and there is so much to enjoy,,,, I'd like to see the second pool reopened,, the retail area reopened,and some renovated suites,,,,,,,,,,,,,,,,, BUT,,,,,,,,,,,,,,,,, this place is great value,,,,,,,,,,,,,, its just not meeting its potental or earlier greatness,,,,,,,,,,,, This should be a crowded resort,,, its so much fun,,, but as the years have gone by,,its getting dated and behind on renos,,,,,,,, stilll,,,,,,,A GREAT VALUE,, and I will be back,,,, hope to see it thrive!! The water slides, hot tubs, and barely noticed kids fun park are kid paradice,,,,, and unique destination in Banff,,, no one has what they do for kids
Stayed 2 nights in Dec 2024

8/10 Good

greg

Liked: Cleanliness, property conditions & facilities
We love this resort It is starting to show it age, but it was clean, quiet and great for our night away. The fire place in the rooms is so enjoyable
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the waterpark and the kid zone. We also liked the different options for the rooms as we had a large group so found the chalet option was perfect so we didn't disturb any neighbors with 10 kids in there during the evening
Stayed 1 night in Dec 2024

2/10 Terrible

Stephanie

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely stay again!
Stayed 1 night in Nov 2024

4/10 Poor

Corrine

Disliked: Cleanliness, property conditions & facilities
We love coming here every year for our Christmas tradition but every year the place gets worse. It needs a major upgrade. Pool was closed. Outdoor hot tub was luke warm. The shower in the room was either hot or cold. There was duct tape holding tiles together in the living room and black burn marks all above the fireplace. We would def be op n to paying more if the place was renovated but it’s just falling apart and it’s very sad.
Stayed 2 nights in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Twyla

Travelled with partner
Liked: Cleanliness
Overall, it was a really great place for the price we paid. Three of the burners on our stove did not work. The bathroom fan and the range fan did not work. We did not notify the front desk about these until check out as it was not a big deal for us, but thought they should know about it. The outdoor hot tub was not very hot and the water level was quite low. It was only waist deep unless sitting on the floor. During our 4 day stay, we only briefly used it one time, for this reason. The staff was all great and we loved having he option to prepare our meals and sit in front of a fire every evening. I will definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacqueline, DeRidder

Liked: Cleanliness, amenities, property conditions & facilities
Affordable place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

sherry, Strathmore

Liked: Cleanliness, property conditions & facilities
The room was very clean and we loved having the fireplace and kitchen. We enjoyed our stay!
Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, room comfort
Last stay at Douglas Fir
Main reason for booking was their indoor waterpark. 15% discount for it being closed due to a pump issue was unacceptable but unfortunately we were notified with too short of notice to switch to another hotel without incurring additional costs.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the loft rooms, it's perfect for a family or friends. Great location with the bus into town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Missbah

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Layla

Travelled with family, Travelled with partner, Travelled with group
Great place for young families
Stayed 2 nights in Nov 2024

6/10 Okay

Katie

Travelled with family
Disliked: Property conditions & facilities
The indoor water park was closed and the outdoor hot tub was only luke warm. The room was clean although generally worn down with patches of mold visible on the bathroom wall. Expected a little more even for a budget hotel.
Stayed 2 nights in Nov 2024