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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property
4-star hotel near Byward Market Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
2 bars/lounges, rooftop bar
Front of property - evening/night
In-room safe, desk, blackout drapes, soundproofing
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    2 min walk
  • Rideau Centre
    4 min walk
  • University of Ottawa
    5 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    22 min drive

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

Downtown Ottawa stay.You'll be steps from Byward Market Square and within a 10-minute walk of University of Ottawa with a stay at this Downtown Ottawa hotel. Rideau Canal and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Byward Market Square - 2 min walk
  • University of Ottawa - 5 min walk
  • Rogers Centre Ottawa - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Parliament Hill - 17 min walk

Getting around

  • Rideau Station - 4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Le Moulin de Provence - ‬2 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - ‬1 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star hotel near Byward Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: CAD 15-32 for adults and CAD 7.50-32 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch TV
  • Cable channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 906 out of 1504 reviews" "
Rating 8 - Good. 320 out of 1504 reviews" "
Rating 6 - Okay. 124 out of 1504 reviews" "
Rating 4 - Poor. 78 out of 1504 reviews" "
Rating 2 - Terrible. 76 out of 1504 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
**PLEASE READ FOR A MEASURED REVIEW** As a businessman who has operated a business in Car Care and Krown Rustproofing in the Montreal area since 1984, I now know a little bit about customer service. Since the onset of COVID 19, Andaz businesses of all sorts have been confronted with massive staff shortages, unreliable labour. During my 3 day stay, although there was minor glitches in receiving bed linens, and valet parking car retrieval, I will say that ALL of the staff worked extremely hard to accommodate the guests, and were very polite and courteous, despite the extra burden presented to them. I give a grateful “thank you” to all of the staff, especially the 2 staffers at Valet parking, and it is my wish that consumers read my review, and practice appreciation and mindfulness towards these young stafff members, and accept that businesses are doing their very best under the ongoing labour crisis, and to be thankful for the good, and the enjoyment your experience at Andaz Ottawa has brought you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is AMAZING and the staff is just perfect! However the area is becoming increasingly scary and impoverished
Stayed 2 nights in Aug 2024

8/10 Good

Aniqa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some issues with housekeeping but they tried their best to accommodate.
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Every staff person was excellent and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Sandra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Byward market
Stayed 1 night in Aug 2024

8/10 Good

Max, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel doesn’t have own parking! So you have two options: 1: pay $48 for valet or drive and find nearby parking space and pay them!
Stayed 2 nights in Aug 2024

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but could upgrade the pillows
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and extended family continue to come back as it’s a 10/10 overall experience with great views in the room & on the rooftop bar. Highly recommend. Also great staff at the restaurant on the main floor. James recognizes the family and remembers our names! The food is delicious. Overall 10/10.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is always amazing. They have complementary drinks and snacks in your room which is a nice touch. However, my room was by the elevator and I could hear every conversation that people had as they were waiting from my room. Guess it was just luck of the draw but still love this place!
Stayed 1 night in Aug 2024

6/10 Okay

Gurneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk service is terrible. Property is maintained good, but they need to enhance their services.
Stayed 1 night in Aug 2024

8/10 Good

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Hillary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Can park near the street to save some Money
Stayed 2 nights in Aug 2024

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rand

Liked: Property conditions & facilities, room comfort
Great location.
Great location in the Byward Market. Convenient drop off parking out front of hotel. Clean hotel and room with easy check in, great view of city. Cheap city parking lot nearby.
Stayed 1 night in Aug 2024

4/10 Poor

?

Liked: Cleanliness, staff & service
no parking
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Dunuo

Liked: Cleanliness
Disliked: Staff & service
I called ahead to confirm my reservation, and they confirmed everything. But, we I got there the said my reservation didn’t go through. And they give me the worst room. Their service was terrible!
Stayed 2 nights in Aug 2024

6/10 Okay

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

michael

Travelled with family
Liked: Cleanliness, staff & service
Noisy and no parking
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and its staff are top shelf! We will be back!!
Stayed 1 night in Aug 2024