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Hilton Garden Inn Niagara-on-the-Lake

3.0 star property
3-star hotel near Outlet Collection at Niagara

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Photo gallery for Hilton Garden Inn Niagara-on-the-Lake

Terrace/patio
Lobby
Breakfast and dinner served, American cuisine
Room, 1 King Bed, Jetted Tub
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

Map
500 York Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪14 min walk‬
  • Outlet Collection at Niagara
    ‪18 min walk‬
  • Ravine Vineyard Estate Winery
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Niagara-on-the-Lake

Glendale stay.Your stay at this Glendale hotel places you within 2 miles (3 km) of Outlet Collection at Niagara and Royal Niagara Golf Club. Ravine Vineyard Estate Winery is within 6 miles (10 km) and Niagara Gorge Discovery Center is within 9 miles (15 km).

What's nearby

  • Niagara College Niagara-on-the-Lake Campus - 14 min walk - 1.2 km
  • Outlet Collection at Niagara - 18 min walk - 1.6 km
  • Royal Niagara Golf Club - 2 min drive - 1.8 km
  • Château des Charmes - 5 min drive - 3.7 km
  • Ravine Vineyard Estate Winery - 5 min drive - 5.0 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 14 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 45 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Fat Cats Pizza - ‬6 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪A&W Restaurant - ‬6 min drive

About this property

Hilton Garden Inn Niagara-on-the-Lake

3-star hotel near Outlet Collection at Niagara
Hilton Garden Inn Niagara-on-the-Lake offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 3970 square feet (369 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Niagara-on-the-Lake. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • 3970 sq ft of conference space
  • 369 sq m of conference space
  • Built in 2005
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Niagara-on-the-Lake offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 12-23 for adults and CAD 10-15 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 23 for adults, and CAD 10 to 15 for children
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
Niagara-on-the-Lake Hilton Garden Inn
Hilton Garden Inn Niagara-on-the-Lake Hotel
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Hilton Garden Inn Niagara on the Lake
Hilton Garden Niagara On The
Hilton Garden Inn Niagara-on-the-Lake Hotel
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake

Hilton Garden Inn Niagara-on-the-Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Walter, Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one and only thing we did not like were the kids playing in the pool till 10:30 pm with loud music , then it quit , then they decided to have a group meeting in front of our bedroom door , that's when I got out of bed and told them to take it to their rooms ,these kids were there for a hockey tournament, I noticed a front staff member also telling them to go to their rooms , I believe her name was Dianne. You could here them running back and forth up stairs still at 12. Next day we went to have some dinner and drinks and the bartender Donna asked how our stay was ,we explained what happened, and she apologized to us , she went right over to Dianne and told her the situation of last night. Dianne came over to apologize to and asked how they could make it up to us , we told them we did not want anything, just that their parents should of showed more respect for the hotel guess. Great staff members, Donna and Dianne.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kendall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

We really enjoyed our stay at this hotel. The staff were wonderful and our room was clean and quiet. Our daily breakfast was great and we also enjoyed a delicious dinner at the restaurant. We will be returning for our 61st wedding anniversary.
Stayed 3 nights in Nov 2024

8/10 Good

KWAI WO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Property conditions & facilities
Great place to stay! Very clean and staff very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

SAMMIE

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good, no worries, easy peasy
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway and gas, food, outlet mall
Stayed 1 night in Nov 2024

10/10 Excellent

Mark, Elk Grove Village

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I've been to a lot of Hilton Garden Inns and this is the best one I have ever stayed at! The staff was so wonderful, rooms were clean and comfortable, shower had good pressure, pool and hot tub were open extended hours, and breakfast was amazing (for a fee). This hotel is located to many convenient dining and shopping options as well as wineriesIt's not worth staying at Niagara Falls and paying for all those amenities extra fees just to look out a window at Niagara Falls. With all the money you save here, it's worth paying the parking day fee of CAD 35 at Table Rock Center and using the WEGO to get around for sightseeing. If you really want to have that effect of staying at a Niagara Fallshotel with view of the Falls, then stay one night at Sheraton (what we did) and spend the rest of the time offsite.
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brandice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff where friendly, bed was comfy and room was clean. Was there for a conference and came back to the hotel a couple times during the day and evening to find there was no parking. Only negative.
Stayed 2 nights in Nov 2024

6/10 Okay

Kathi

Liked: Staff & service
good location needs updating
Stayed 2 nights in Oct 2024

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Scenic and quiet
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 3 nights in Oct 2024

8/10 Good

Rock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RON

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Beds are comfy Loved the hot tub Front desk ladies were so sweet and helpfull Lovejot and another lovely lady! I would come here again
Stayed 2 nights in Oct 2024

4/10 Poor

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Travelled with partner
Liked: Amenities
The staff was so nice and the hotel was very clean. The hotel’s location made it easy to access so many things around Niagara-on-the-Lake.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. It was close to Niagara-on-the-lake.
Stayed 1 night in Oct 2024

8/10 Good

Sherwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024