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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property
3-star Victorian hotel in Kamloops City Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Lobby sitting area
Junior Suite, 1 King Bed, Mountain View, Corner | Living area
Ballroom
Suite, 1 King Bed, Non Smoking (One-Bedroom)

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Lansdowne Village Shopping Centre
    2 min walk
  • Lake City Casino Kamloops
    3 min walk
  • Kamloops Museum and Archives
    5 min walk
  • Kamloops, BC (YKA)
    16 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Riverland Inn & Suites

Pool
Hot tub
Breakfast included
Parking included
4.0 out of 5, Very good, (1334)
The price is CA $139
per night
CA $162 total
includes taxes & fees
6 Jan - 7 Jan
Riverland Inn & Suites

About the area

Kamloops

City center stay.A stay at this Kamloops City Centre hotel places you steps from Kamloops Art Gallery and within a 5-minute walk of Lansdowne Village Shopping Centre. Lake City Casino Kamloops and Kamloops Museum and Archives are also within half a mile (1 km).

What's nearby

  • Lake City Casino Kamloops - 3 min walk
  • Sandman Centre - 6 min walk
  • Kamloops City Hall - 7 min walk
  • Royal Inland Hospital - 8 min walk
  • Thompson Rivers University - 5 min drive

Getting around

  • Kamloops Station - 10 min walk
  • Kamloops, BC (YKA) - 16 min drive

Restaurants

  • ‪Red Collar Brewing - ‬2 min walk
  • ‪Harvest by Nandi - ‬4 min walk
  • ‪Jacob's Noodle & Cutlet - ‬1 min walk
  • ‪Hello Toast - ‬1 min walk
  • ‪Carlos O'Bryans Neighborhood Pub - ‬1 min walk

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

3-star Victorian hotel in Kamloops City Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1928
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Languages

English, French, German, Hindi, Spanish

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 8.00 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 60.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 372 out of 1292 reviews" "
Rating 8 - Good. 380 out of 1292 reviews" "
Rating 6 - Okay. 226 out of 1292 reviews" "
Rating 4 - Poor. 170 out of 1292 reviews" "
Rating 2 - Terrible. 144 out of 1292 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Lea

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The best part of our stay was the gentleman that checked us in, he was so pleasant, professional and new to the position on-top if it - lovely young man. His manager however was extremely sharp, rude and lacked customer service skills. I felt sorry for him having to deal with her demeanour, it seems as though he had to put out fires for her. We witnessed her being quite short and snarky with other guests. The pictures online do not represent the rooms well. The beds are quite small and the rooms are run down. We made the best of a not so great stay but will not book there again.
Stayed 1 night in Sep 2024

6/10 Okay

Pedram

Business traveller
Old and no underground parking.
Stayed 3 nights in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location
Stayed 1 night in Sep 2024

10/10 Excellent

Cloie

Stayed 15 nights in Aug 2024

4/10 Poor

Blair

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay again
Stayed 1 night in Sep 2024

4/10 Poor

John, Pictou

Travelled with family
Homeless people all around. A fight broke out on the street early morning.
Stayed 1 night in Sep 2024

2/10 Terrible

Stevie

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Dirty, noisy, no extra towels and no response from staff.
Stayed 1 night in Sep 2024

4/10 Poor

Maureen

Disliked: Amenities
The carpet in the hotel is stained and needs to be vacuumed. My room was okay, but everything could be heard from the hallway and I was woken up several times from other guests talking in the hallway. The complimentary breakfast had no dairy alternative for the cereal and no gluten free aside from an orange. When I was booking I. I waited patiently for my turn as a guest was finishing booking. When it was my turn, the attendant started with my booking then asked the man behind me if she could help him. I intervened and asked that my service be completed. However, the service people were not rude, nor unfriendly. Nice location
Stayed 1 night in Sep 2024

6/10 Okay

Brett

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the worst hotel we have stayed in. The check in staff was rude and aggressive. The property was filthy. The carpets throughout were disgusting. Furniture in the room was damaged, skirting was hanging off the wall and there was no soundproofing.Although breakfast was included, given the dirtiness around us we decided to eat elsewhere. Would certainly not recommend to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

TaNisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the whole stay and staff was so nice but just the parking was a little bit of a hassle other than that it was great ☺️
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre Marc Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome stay
Stayed 1 night in Sep 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Peta, Haddonfield

Disliked: Cleanliness, staff & service
Tiny bathroom, TV difficult to use. Had to unplug to shut it off. Staff are not understanding, condescending when you are exhausted from the road. You are billed a second time even though reservation already paused. Poor
Stayed 1 night in Sep 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique hotel. Parking was at a premium. We had to park two blocks away, outside. People sleeping outdoors around the parking lot was a bit disturbing.
Stayed 1 night in Sep 2024

10/10 Excellent

Tyrece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle, NANAIMO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice, and used furnishings for the time period the hotel was built. The restaurant was very good for dinner. We had a few problems with our room where the tv did not work at all. Someone came to fix it, and when we tried to turned it on in the morning, again it didn't work. The only other thing I would mention is that no where on their web site do they mention that you have to pay for parking. If we had known we would have stayed at another hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Aleah

Stayed 1 night in Sep 2024

4/10 Poor

Tania

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

The breakfast was good. Very handy to everything. Comfortable bed. The hotel needs refurbishment.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff where super helpful and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

haichun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Bilwada

Disliked: Property conditions & facilities, room comfort
Overall an average stay, room was clean but very small and not the most comfortable. Washroom was extremely tiny as was the shower, although very clean. Felt expensive for the tiny space with additional parking charges even when the parking was a couple minutes walk from the hotel itself.
Stayed 1 night in Sep 2024

6/10 Okay

April

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is very aged. States there is a gym but you get a pass to the YMCA, no gym on site.
Stayed 1 night in Jul 2024

6/10 Okay

Wisam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024