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Hyatt Place Ottawa West

3.0 star property
3-star eco-certified hotel in Nepean

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Photo gallery for Hyatt Place Ottawa West

Lunch served, American cuisine
Room, 1 King Bed with Sofa bed
Exterior
Reception
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Queensway Carleton Hospital
    ‪4 min drive‬
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds (High Floor)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Exterior

Suite, Multiple Beds, Accessible, Bathtub

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Front of property

Residence & Conference Centre - Ottawa West

Nepean
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.5 out of 5, Good, 1,540 reviews
The price is CA $85
CA $96 total
includes taxes & fees
May 4 - May 5
Residence & Conference Centre - Ottawa West

About the area

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Queensway Carleton Hospital and Andrew Haydon Park. Also, Bayshore Shopping Centre is within 3 miles (5 km) and Funhaven Entertainment Centre is within 6 miles (10 km).

What's nearby

  • Queensway Carleton Hospital - 4 min drive - 3.7 km
  • Bayshore Shopping Centre - 6 min drive - 5.0 km
  • Kanata Centrum Shopping Centre - 7 min drive - 8.7 km
  • Algonquin College - 8 min drive - 7.5 km
  • Canadian Tire Centre - 9 min drive - 11.3 km

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Brew Table - ‬7 min walk
  • ‪Kichesippi Beer Co - ‬17 min walk

About this property

Hyatt Place Ottawa West

3-star eco-certified hotel in Nepean
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The eco-certified Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
The price is CA $134
CA $159 total
includes taxes & fees
Apr 20 - Apr 21
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Property amenities

Family friendly

  • Highchair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1146 out of 1755 reviews
Rating 8 - Good. 426 out of 1755 reviews
Rating 6 - Okay. 94 out of 1755 reviews
Rating 4 - Poor. 43 out of 1755 reviews
Rating 2 - Terrible. 46 out of 1755 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was loud hockey teams
Stayed 10 nights in Dec 2024

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities
Nice and clean. Pleasant experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Stayed 2 nights in Jan 2025

6/10 Okay

kalpesh

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Darlene

Stayed 12 nights in Dec 2024

6/10 Okay

Oscar, Newmarket

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the highway. Room was spacious and comfortable. Breakfast has great variety. I recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Timothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price quoted on expedia $269, the price charged was $399. After rausing issue to staff, the explanation was must be exchange rate and did mothing more than apologize.
Stayed 1 night in Dec 2024

4/10 Poor

Vicki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed for 1 night and unfortunately there was a hockey tournament staying as well. I've stayed in all the Bells Corners hotels while visiting family over the years and I have NEVER had such an awful experience with hockey tournament guests before (or the inaction of the hotel staff). We were placed on the 2nd floor and pre-teen boys were permitted to run up and down the hallway, yelling, and slamming doors until 1am. We called the front desk a couple of times who said they'd "send up security", at which point the noise would stop for a few minutes and then resume (presumably after the "security" left). I won't spend time here complaining about the selfish and ignorant parents who permitted such behaviour from their kids in a public hotel space, but I'll focus on the hotel itself. Hyatt, I'm not sure it takes that much to PLAN for these events and STOP placing regular guests on the same floor as hockey tournament families. Or, have "security" (or someone) posted on the floors permanently for the evening hours to ensure this behaviour doesn't happen. I realize it's all about the money and packing as many people in as you can, no matter what rooms are available, but you've lost a member here and with our friends and family who also choose Hyatt. It's an insult to have had to pay what I did for the pleasure of little sleep and alot of disturbance.
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Stayed 6 nights in Dec 2024

10/10 Excellent

JingYing

Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was quick, thorough and friendly, service at the little restaurant in the lobby was great. She offered us waters right away and was knowledgeable on the menu
Stayed 1 night in Dec 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lobby restaurant, friendly staff.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abdisalan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel spacious and clean rooms! Good breakfast options!
Stayed 2 nights in Dec 2024

10/10 Excellent

SHERINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Very clean. Comfortable beds. Friendly staff. Will definitely stay here again. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast for an included option!
Stayed 1 night in Dec 2024

8/10 Good

Mohamad Ali, MIssissauga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. The Hotel was nice and cozy. My daughter locked her neckless in the safe when we checked in, unfortunately, there were no qualified staff to open the safe for us. They promised us to ship it to us once they open it, we will have to wait and see. The breakfast could have included some Halal Varieties, but overall the experience was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2024

10/10 Excellent

Simon, Smiths Falls

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice property great staff however la k of room service and limited time of restaurant greatly disappoint
Stayed 1 night in Dec 2024