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Hyatt Place Ottawa West

3.0 star property
3-star eco-certified hotel in Nepean

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Ottawa West

Lunch and dinner served, American cuisine
Reception
Exterior
Meeting facility
Room, 1 King Bed with Sofa bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Queensway Carleton Hospital
    4 min drive
  • Bayshore Shopping Centre
    6 min drive
  • Algonquin College
    8 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds (High Floor)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Exterior

Suite, Multiple Beds, Accessible, Bathtub

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1007)
The price is CA $231
per night
CA $274 total
includes taxes & fees
4 Jan - 5 Jan
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

About the area

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Queensway Carleton Hospital and Andrew Haydon Park. Also, Bayshore Shopping Centre is within 3 miles (5 km) and Funhaven Entertainment Centre is within 6 miles (10 km).

What's nearby

  • Queensway Carleton Hospital - 4 min drive
  • Bayshore Shopping Centre - 6 min drive
  • Kanata Centrum Shopping Centre - 7 min drive
  • Algonquin College - 8 min drive
  • Canadian Tire Centre - 9 min drive

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Brew Table - ‬7 min walk
  • ‪Harvey's - ‬16 min walk

About this property

Hyatt Place Ottawa West

3-star eco-certified hotel in Nepean
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The eco-certified Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1100 out of 1711 reviews" "
Rating 8 - Good. 425 out of 1711 reviews" "
Rating 6 - Okay. 94 out of 1711 reviews" "
Rating 4 - Poor. 46 out of 1711 reviews" "
Rating 2 - Terrible. 46 out of 1711 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Nov 2024

2/10 Terrible

??

Stayed 1 night in Sep 2024

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Jagruti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottawa Sweet Spot
The stay was very comfortable. The staff were extremely helpful and pleasant, especially Joseph who went above and beyond to make sure our stay was enjoyable.
Ottawa Gem
Stayed 3 nights in Sep 2024

8/10 Good

seda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and safe hotel 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Aniruddha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffett needs some attention and space. Change the layout it's too crowed change the Potatoes and non pork options .are a quick fix. scrambled vs egg bites are more traditional also.
Stayed 1 night in Sep 2024

10/10 Excellent

Cissy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Area is quiet but convenient as it's close to major roads and highways. Bonus it's dog friendly so will definitely choose this hotel again next time when visiting Ottawa w my pup
Stayed 3 nights in Sep 2024

8/10 Good

Jie

Liked: Cleanliness, property conditions & facilities
Clean and confortable
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Loved it!
Super nice room. Very comfortable
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed for 5 days at this hotel. The hotel its self is beautiful, clean and well maintained. It includes breakfast as well. The customer service is terrible tho which is a shame because I would probably never stay again, that’s how bad it is. All the staff seem to be clueless. There is a restaurant/bar when you walk in and you will be waiting for at least half hour before anyone acknowledges you. The staff need to be trained in customer service. Very disappointed in that experience.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sultan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
spacious room
Stayed 1 night in Sep 2024

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Washim

Travelled with family and small children
Liked: Cleanliness, staff & service
The pool was not working - the hotel was crowded
Stayed 3 nights in Jun 2024

10/10 Excellent

Harshal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and really had wonderful stay & overall experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Neha, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starbucks and A&W close by to walk to for snack/meal
Stayed 1 night in Sep 2024

4/10 Poor

Arpit

Stayed 1 night in Aug 2024

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very good; bed was comfortable and had amazing shower. The only issue we had was with the air vent, as it continuously blew over the bed, and we could not stop it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeong,

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Kind staffs
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very big, bedroom, living room and huge bathroom, I could easily live there I like self serve outdoor parking which the hotel has, it's safer
Stayed 2 nights in Sep 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Close to highway 417. Highly recommended.
Stayed 4 nights in Sep 2024