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Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

2.5 star property
Hotel near Chicopee Ski and Summer Resort in Kitchener

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Property grounds
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Airborne Trampoline
    3 min drive
  • Chicopee Tube Park
    4 min drive
  • Chicopee Ski and Summer Resort
    5 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Quality Inn

Parking included
Free WiFi
Air conditioning
Business services
4.1 out of 5, Very good, (1080)
The price is CA $109
per night
CA $128 total
includes taxes & fees
18 Dec - 19 Dec
Quality Inn

About the area

Kitchener

Pioneer Tower East stay.A stay at this Pioneer Tower East hotel places you within 3 miles (5 km) of Chicopee Ski and Summer Resort and 6 miles (10 km) of Doon Valley Golf Course. Cambridge Butterfly Conservatory and Waterloo Region Museum are also within 6 miles (10 km).

What's nearby

  • Chicopee Ski and Summer Resort - 5 min drive
  • Waterloo Region Museum - 7 min drive
  • Cambridge Butterfly Conservatory - 7 min drive
  • Kitchener Memorial Auditorium Complex - 8 min drive
  • Bingemans - 11 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪HomeTaste - ‬4 min drive
  • ‪Pop's & Ruby's Tap & Grill - ‬3 min drive

About this property

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Hotel near Chicopee Ski and Summer Resort in Kitchener
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Meeting rooms and limo/town car service are available. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel was completed in September 2024.

This Kitchener hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • 1 conference room
Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French, German, Khmer, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in public areas

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel.

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 682 out of 1529 reviews" "
Rating 8 - Good. 439 out of 1529 reviews" "
Rating 6 - Okay. 228 out of 1529 reviews" "
Rating 4 - Poor. 102 out of 1529 reviews" "
Rating 2 - Terrible. 78 out of 1529 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Very nice stay at the Kitchener Inn and Suites!
Had a wonderful stay at The Kitchener Inn and Suites. It was our home away from home for two days while we dropped off a son at Waterloo. Bed was very comfortable. Room could be kept very cold. Which we really appreciated as it was quite warm outside. Room was clean, bathroom clean. All newly renovated. Complimentary breakfast was very good as well. Exceeded expectations. Very very nice! No complaints!
Complimentary breakfast. Juice, tea, omelettes, sausages, pan fried potatoes, fresh fruit, yogurt, cheese. There was also bagels, cream cheese, bread, jam, peanut butter, make your own waffles, and cereal available.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deepak

Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 1 night in Aug 2024

8/10 Good

Evelyn

Travelled with family
Very clean and quiet environment in spite of the fact it is across White Water walk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith, WATERLOO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally renovated, being changed to a Holiday Inn. Clean and fresh. Need to work out some bugs with breakfast buffet.
Stayed 2 nights in Aug 2024

8/10 Good

Steph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently renovating this property, it’s a nice upgrade from previous visits. Staff was friendly and helpful, we enjoyed our stay
Stayed 1 night in Aug 2024

6/10 Okay

Angie

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The property itself is changing to a Holiday Inn. It is still under renovations but that is not the reason I gave this hotel an average star rating. We are a well travelled family and have been to a lot of hotels. I don’t normally write reviews about hotels, mostly do the reading! However I wanted to express my opinion about this one. Check in was a breeze and the receptionist was amazing and very helpful. She explained that they’re under renovations but that the rooms were fully renovated. When we entered our room we were very impressed but that slowly changed. The bathtub was so dirty, it still had soap scum on it, for a renovated room, I don’t think they changed the tubs. The curtain was filthy too. The new wall paper was already peeling at some spots. There was a big hole on the top of the wall they covered halfway with some sort of metal plate right next to our bed even though it didn’t bother us, it still looked dirty. We ended up going back downstairs and asking for another room. They gave us a studio king and that one was much better. She did explain that 2 queen rooms are usually for families, that’s why they have bathtubs, all other rooms have walk in showers. Breakfast area was ok, not much for choices but it’s free! They had maple syrup for waffles, I think there was more syrup on the counter than the bottle! They should have at least 2 people working the area. In my opinion they should also do a thorough cleaning of every room and area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Shashi

Travelled with family
Liked: Cleanliness, staff & service
Internet issues!
Stayed 2 nights in Aug 2024

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazingly. Very clean, friendly staff excellent breakfast. Would recommend to anyone. And would return.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Laetitia Danielle

Stayed 1 night in Aug 2024

8/10 Good

Margrit

Travelled with partner
Liked: Cleanliness, staff & service
Although the bed was very comfortable, i was surprised that there was no grab bars in the shower inside or outside for safety, and also no bath mat . We did have to get more towels, wish there were there and bigger ones too. I will most likely be back. The breakfast was a pretty good variety but cold ,which i told the kitchen attendant.
Stayed 1 night in Aug 2024

2/10 Terrible

Reny

Travelled with partner
Disliked: Staff & service, property conditions & facilities
very rude and careless , oneday i ask them some drinking water they told me take it from toilet and drink that was a lady , she was in night shift,also if we try to call reception that was engage at all time means somebody take out the phone reveiver and sleeping ,there was no safe .
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
It’s under construction so my review is lower because of it other than that it’s very nice and comfortable!
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, Reno’s well thought out.
Great staff! Stayed in one of the newly renovated rooms which are well designed. Really liked the light up mirror in the bathroom. Only complaint is lack of hooks, towel bar, shower bar in the bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Parker

Liked: Cleanliness
Disliked: Staff & service
Thank you just wish we had towels in room
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though they are currently going through a face lift in the lobby area it was a clean environment. The staff was friendly and great. The rooms were absolutely beautiful. I would recommend staying here. I can’t wait to see how the lobby looks once they are finished it.
Stayed 1 night in Aug 2024

10/10 Excellent

Dorothy D, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay as the Hotel was quiet, clean and comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Travelled with family
Construction was an issue. Had to walk outside in rain to get to breeakfast and this was not noted at time of booking
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean property. Rooms were nicely renovated and beds super comfortable. Breakfast options were limited. Breakfast could definitely be better!
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great rooms. Renovating hotel while we stayed there. A little inconvenient for breakfast but rooms were excellent and service was excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated rooms, beds & sheets very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024