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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Enjoy the indoor pool at this 4-star East Syracuse hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Lobby
Reception
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Pet-friendly
  • Breakfast available

Explore the area

Map
6301 Route 298, East Syracuse, NY, 13057
  • Syracuse University
    ‪10 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪12 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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Hilton Garden Inn Syracuse

East Syracuse
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $160
CA $187 total
includes taxes & fees
Apr 20 - Apr 21
Hilton Garden Inn Syracuse

About the area

East Syracuse

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Syracuse University and Destiny USA. Erie Canal Museum is within 6 miles (10 km) and The Oncenter is within 9 miles (15 km).

What's nearby

  • The Oncenter - 9 min drive - 10.5 km
  • Landmark Theatre - 9 min drive - 10.5 km
  • Syracuse University - 10 min drive - 9.7 km
  • Destiny USA - 10 min drive - 9.7 km
  • JMA Wireless Dome - 12 min drive - 10.7 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Enjoy the indoor pool at this 4-star East Syracuse hotel
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq m of conference space
  • Built in 1977
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Embassy Suites Syracuse

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,003 reviews
The price is CA $188
CA $219 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
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Hilton Syracuse
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Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
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Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Travelled with group
Liked: Staff & service, property conditions & facilities
When I placed the reservation, I paid extra for breakfast. Receipt mentioned breakfast included. When I got there I found I had to pay extra for breakfast, which I did. Then found I had an additional surcharge of $25 that was charged to my card after I got home. It was not for the breakfast, because I paid for that in cash plus a tip. The breakfast was not anything special and comparable to hotels that offer free breakfast. The room was fine but not extraordinary. Don’t think I’ll return to a Doubletree.

10/10 Excellent

Bryan

Stayed 1 night in Mar 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. Overall the hotel was good. Staff was friendly. Room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly, Mastic

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay and with proximity to the airport an extra bonus.
Stayed 1 night in Dec 2024

2/10 Terrible

Hannah

Stayed 1 night in Dec 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Rosetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience. Staff was very warm and friendly. We were greeted with warm cookies at check in. Room was very clean. Room service was excellent. Front desk and breakfast staff went out of their way. Would definitely stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hilton property, amazing front desk staff even at 3am when I arrived, offered me complimentary drinks water etc, bed super comfortable lots of pillows sport sheets super clean big fluffy towels , the breakfast and the staff serving friendly happy food was fresh, none of that powder egg horrible stuff, fresh fruit, omelette station , bacon etc… amazing. So wish I could have stayed longer but will always come again. Well done Double Tree.
Stayed 1 night in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JAHAIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean peaceful
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tucker

Stayed 1 night in Nov 2024

6/10 Okay

NATALIE

Liked: Staff & service
We stay in the Syracuse area very frequently and booked this hotel because they have an on site restaurant, which is not bad. Room was just okay, housekeeping is limited, we had to ask for tissues, toilet paper, fresh towels. The bathroom cleanliness could have been better, and those gross communal products on the wall are terrible, bring your own. Tired of paying full price for mediocre product. Also, skip the high priced breakfast. There is a great diner nearby (Carl’s) and other options. I’d stay there again, the location is good, but only if the price is right.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Jody LeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best cookies! Friendly helpful staff! Clean rooms!
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I will say the bathrooms are so small ! We liked the hotel but wouldn’t stay again because there was no room to get ready . We are a family of four .. 2 small kids . You can’t sit on the toilet and close the door .
Stayed 2 nights in Dec 2024

6/10 Okay

Fiona

Travelled with family
Noisy room
The air/temperature control was very noisy every time it switched off, which greatly disturbed our sleep. Loud bang every 40 minutes
Stayed 1 night in Dec 2024

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had coffee at night
Stayed 2 nights in Nov 2024

8/10 Good

Tyrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Great time
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in May 2024