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Embassy Suites Syracuse

3.5 star property
3.5-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Pool
2 Doubles Suite, Non Smoking
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • St. Joseph's Hospital Health Center
    10 min drive
  • Clinton Square
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Room options

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Basic Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, One King Bed, Accessible

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Syracuse

Free airport shuttle
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1005)
The price is CA $225
per night
CA $263 total
includes taxes & fees
7 Dec - 8 Dec
DoubleTree by Hilton Hotel Syracuse

About the area

East Syracuse

Near the airport.Within 3 miles (5 km) of this East Syracuse hotel, you'll find Brooklawn Golf Course and Palace Theater. Syracuse University and Le Moyne College are also within 6 miles (10 km).

What's nearby

  • Landmark Theatre - 10 min drive - 10.7 km
  • Syracuse University - 10 min drive - 9.9 km
  • Destiny USA - 10 min drive - 10.0 km
  • SUNY Upstate Medical University - 10 min drive - 11.1 km
  • Carrier Dome - 11 min drive - 10.8 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Cafe Kubal - ‬5 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Burger King - ‬3 min drive

About this property

Embassy Suites Syracuse

3.5-star guestrooms with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 5612 square feet (521 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020.

  • 1 building
  • 214 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 5612 sq ft of conference space
  • 521 sq m of conference space
  • Built in 1980
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free reception (select days)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1012 reviews" "
Rating 8 - Good. 209 out of 1012 reviews" "
Rating 6 - Okay. 102 out of 1012 reviews" "
Rating 4 - Poor. 83 out of 1012 reviews" "
Rating 2 - Terrible. 55 out of 1012 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and clean. Couldn’t ask for more.
Stayed 1 night in Sep 2024

4/10 Poor

Shawnte

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Embassy Suites, and my experience was far from satisfactory. Despite it being summer, the weather was cold, rainy, and windy all week, but to my surprise, the hotel had turned off the heaters. I found myself shivering in my room with no option to warm up—unacceptable for the price I paid. Additionally, the cleaning service was severely lacking. My room was not cleaned at all during my stay. The only attention it received was a quick re-stocking of towels. It’s disappointing to return to an unclean room day after day. To make matters worse, the customer service at the front desk was dismissive and unhelpful. When I called to address my concerns, I was rushed off the phone as if my issues didn’t matter. For the rate I paid, I expected much better. Unfortunately, I cannot recommend staying at this Embassy Suites. It was a frustrating and disappointing experience overall.
Stayed 6 nights in Aug 2024

8/10 Good

Reinaldo

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Zipora

Stayed 1 night in Aug 2024

10/10 Excellent

Duran

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

8/10 Good

Melanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to get around the city from here. Pool is a good size and the rooms are nice and big/long.
Stayed 3 nights in Aug 2024

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Richard, McAllen

Travelled with partner
The hotel was good but not the standard that I have always experienced. 1. Bathtub had a small hole in the tub. 2. Shower curtain was worn and torn at the top. 3. Floor mat was slightly wet before I even used the shower. 4. Staff at the bar area were overworked, understaffed and were not able to be friendly bae cause they were so busy trying to help other guest. (They need more staff) also use of coupons for a free drink are too restrictive. 5. Area where the hotel is located it too isolated and neighboring hotel next door had their guest just hanging out ondee a tree with folding chairs just hanging out. Made Embassy Suites look very cheap. I was over all disappointed but maybe I just had my expectations higher than what it should have been.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with family
Disliked: Property conditions & facilities, room comfort
We always love staying at an Embassy Suite but this one took awhile to check in, employee error, and wrong size mattress pad and sheets on bed. This was very uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Travelled with family and small children
Disliked: Property conditions & facilities
The room was nice, clean. My biggest issue was the pool. The water was so cloudy couldn’t see anything . Maybe lacking chemicals. It was also freezing cold
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Evergiste

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Aug 2024

8/10 Good

Fabienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman at the Reception was very nice even though overwhelmed because he was alone at the front desk and there were multiple check-ins at the same time. Beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean - easy check in - breakfast and parking included - close to the airport :)
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property itself was very nice, the workers not so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. The room was very spacious with a nice sitting area set apart from the bedroom. What missed the mark for me was: no shampoo provided; bed linens didn’t seem clean; bed pillows were small and lumpy; furnishings were stained. Also, we were looking forward to the breakfast - which was really disappointing. The dishes provided were dirty, no cream provided for coffee (only Coffemate); rubbery sausage rounds; and some poor guy making omelettes made to order for 20 people - ended-up waiting 20 mins for my omelette and it wasn’t the one I ordered. All-in-all, its a shame the beautiful ambiance and decor of the building interior isn’t reticent of the other aspects of the hotel. If they took better care w overall cleanliness and provided a decent breakfast, it would be a perfect spot to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Izevbigie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it!
Stayed 1 night in Jul 2024

4/10 Poor

ASIF

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We preferred embassy suites due to the breakfast. But the breakfast was limited and no order to make options even available. No pan cakes, no waffles were available. The services were very limited. Also, the staff was not courteous at all except the one. Overall the stay was ok and average.So not happy at all.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Sheets smelled moldy - they changed them the next day Bathroom light flashed like a strobe light they fixed it No omelets forks in a dirty container Breakfast usually a highlight big let down Not what it use to be sooo disappointed almost 400 dollars!
Stayed 2 nights in Aug 2024