The Dorothy Motel

3.0 star property
3-star hotel near Upper Hot Springs

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December 2024
January 2025

Photo gallery for The Dorothy Motel

Courtyard
Courtyard
Superior Room, 2 Queen Beds
Superior Room, 1 King Bed | Mini-refrigerator
Superior Room, 1 King Bed | Safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Marmont Cres, 250, Banff, AB, T1L 1B3
  • Victoria Glacier
    6 min walk
  • Banff National Park Information Centre
    16 min walk
  • Banff Lake Louise Tourism Bureau
    17 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

Superior Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Victoria Glacier and Surprise Corner. Banff National Park Information Centre and Banff Off-Leash Dog Park are also within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 16 min walk
  • Banff Lake Louise Tourism Bureau - 17 min walk
  • Banff Centre for Arts and Creativity - 3 min drive
  • Tunnel Mountain - 6 min drive
  • Upper Hot Springs - 10 min drive

Getting around

  • Banff Station - 4 min drive
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬1 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬19 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬19 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

The Dorothy Motel

3-star hotel near Upper Hot Springs
The Dorothy Motel offers its guests a terrace, a vending machine, and express check-out. WiFi is free in public spaces. Self parking is free. A complete renovation of The Dorothy Motel was completed in October 2020.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Built in 1974
  • Express check-out
  • Front-desk safe
  • Terrace
  • No smoking on site
The Dorothy Motel offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Ski shuttle nearby

Things to do

  • Bike parking
  • Bike repair services

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 43-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Canoe and Suites, #2000 - 600 Banff Ave]
Guests can access their accommodation through a private entrance
For more details, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bumpers Inn LTD
Bumpers Inn LTD Banff
Bumpers LTD Banff
Bumpers Inn Banff
Bumpers Inn
Bumpers Banff
Bumpers Hotel Banff
Bumpers Motel Banff
Bumpers Inn
The Dorothy Motel Hotel
The Dorothy Motel Banff
The Dorothy Motel Hotel Banff

The Dorothy Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 842 reviews" "
Rating 8 - Good. 205 out of 842 reviews" "
Rating 6 - Okay. 39 out of 842 reviews" "
Rating 4 - Poor. 17 out of 842 reviews" "
Rating 2 - Terrible. 16 out of 842 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Liked: Cleanliness
Awkward going to another motel for key access.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible.Really appreciated the bus/shuttle passes we received @check-in.
Stayed 1 night in Aug 2024

10/10 Excellent

Lahiru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Amna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overall a pretty nice motel. Loved the lighting and cleanliness, perfect. However, it was missing some essential things for the washroom (no conditioner), no slippers, and lack of services available. Location was a little isolating without any help- having to check-in and out from another hotel location was a hassle. Otherwise, it was pretty decent. Not sure if the price was reasonable though, could probably find a cheaper place.
Stayed 1 night in Sep 2024

8/10 Good

Bruce

Stayed 2 nights in Aug 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shuttle, the room was cute. Paint needed minor touch up in our room.
Stayed 4 nights in Aug 2024

8/10 Good

rena

Liked: Cleanliness, staff & service, amenities
Rooms were lovely and clean and that’s all that matters but it’s in a less appealing little area. But once you got inside your room it was good!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was wonderful. Loved it all.
Stayed 1 night in Aug 2024

10/10 Excellent

Yijun

Travelled with family
Liked: Amenities
Easy self check-in. Room is big and clean. Microwave, small fridge and electrical kettle are very convenient for the travelers.
Stayed 3 nights in Aug 2024

6/10 Okay

rhonda

Travelled with family
Disliked: Staff & service
The motel while clean needed some maintenance, toilet was loose from the seal as well as seat, shower slow to drain seemed clogged. Housekeeping did the very minimum to service the room. Overall for the price not worth it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Short walk into town centre or can take free shuttle bus. Parking was free and pretty easy at the property. Also can use pool facilities at the sister Caribou hotel which is very nice. Would be happy to stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Spacious room but found some hair in bed and on some pillows in both beds. Dingy pillow cases. Inconvenient to check in (had to go to another hotel just to check in) especially when we arrived late in dark. For some reason, the room key didn’t work the next day but one of the housekeepers opened the room for us. Called the front office to ask for assistance with the room key but the staff never bothered to knock on the door to check. After waiting an hour, I called the front desk and was told that the staff returned to the other hotel because we were not standing outside. Since we were planning to check out next day, we just stayed in our room. I did not want to wait for the staff to return.
Stayed 2 nights in Jul 2024

8/10 Good

Nhon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good.
Stayed 4 nights in Aug 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Aug 2024

8/10 Good

Umaymat

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fittings in bathroom and doorknobs are not sturdy. Very small room
Stayed 1 night in Aug 2024

10/10 Excellent

liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how safe it felt as it was my first time out of the country alone!
Stayed 4 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful courtyard for relaxing, newly remodeled so everything looked fresh. Woukd definitely stsy tgere again.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Dorothy was a great place for our stay in Banff. Rooms are clean if a little tight for four adults sharing, bathroom was nice and modern. The courtyard was a lovely spot to enjoy a rest after a day exploring. The only issue was the check in process with the app was a little confusing and slow at first but is pretty straight forward once you’ve got the hang of it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dorothy
Always good at the Dorothy
Stayed 2 nights in Jul 2024

10/10 Excellent

Mitchell

The Dorothy was spacious, clean comfortable and the rare hotel with lots of lighting. The staff was wonderful, offering free transit passes that we used everyday. Great location. The restaurants were a short walk and we could take a free bus to shops. Brand is incredible with breath taking beauty. The mountains are so closed.
Stayed 5 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
this place was just far enough from town, but still close to walk or drive. Plenty of parking and close to A & W and gas station
Stayed 1 night in Jul 2024

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Keyurkumar

Travelled with family
Liked: Cleanliness, staff & service
Didn’t like the fact that for $300/night, there is. I breakfast offered.
Stayed 1 night in Jul 2024