No staff at the desk, they left 2 phone numbers to call. One phone number didn't work, nobody answered the second. Just waited around until someone showed up thirty minutes later. The code to your room was just a gimmick. The door opened even without the code. The hotel had a terrible odor of fried food and cigarettes. All of the windows in the room were open, the temperature was below freezing. To heat the room there was a tiny space heater. Using the space heater to heat the room caused a breaker to trip in the middle of the night, so absolutely no power available in the morning. They provided us with two towels, but zero washcloths. Such a tiny room and all of the outlets were used. The TV only broadcasted local shows via antenna, the remote control batteries were dead. Terrible experience. This place needs to refund us, then shut down permanently.