See all properties

Hilton Cancun, an All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cancun, an All-Inclusive Resort

2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Exterior
Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi
Breakfast area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • On private beach
  • All-inclusive
  • Room service

Explore the area

Map
Highway 307, Cancun, QROO, 77500
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Xoximilco
    ‪12 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Similar properties

Exterior

Hilton Cancun Mar Caribe All-Inclusive Resort

Pool
All-inclusive
Spa
Pet-friendly
4.3 out of 5, Excellent, (2213)
The price is CA $654
per night
CA $798 total
includes taxes & fees
4 Feb - 5 Feb
Hilton Cancun Mar Caribe All-Inclusive Resort

About the area

Cancun

Beachfront retreat .Within a 5-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 13 min drive
  • Puerto Morelos Beach - 20 min drive
  • Petempich Bay - 20 min drive
  • Riviera Cancun Golf Resort - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

4.5-star beachfront property near Moon Palace Golf Club
Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a steam room, and a fitness center. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

  • 714 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Meeting rooms
  • Built in 2021
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Free water park access
  • Kayaking
  • Paddleboards on site
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1540 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1877 out of 3179 reviews" "
Rating 8 - Good. 677 out of 3179 reviews" "
Rating 6 - Okay. 309 out of 3179 reviews" "
Rating 4 - Poor. 167 out of 3179 reviews" "
Rating 2 - Terrible. 149 out of 3179 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo N Flores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was a surprise birthday gift for my wife, it really was the best investment I have ever made, from the first moment you arrive at the hotel they make you feel VIP, the check-in desk staff was super friendly, cordial and very professional, there really aren't enough adjectives to describe each and every one of the staff that we interacted with during the 3 days that we were on vacation, excellent location, just 20 minutes from the Cancun airport, the cleanliness of the rooms and the facilities were excellent, the food, whether it was at the buffets, room service or in the restaurants, all were excellent, we will definitely be back but this time with the whole family so they can enjoy this wonderful experience.
Stayed 3 nights in Nov 2024

6/10 Okay

Anila Rona

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My 2 toddlers had a great time at the resort! It rained on and off and there was so much for them to do at the Kid's Corner. The outdoor playground is great and so are the inside playrooms. The splash pool was perfect for little kids, they could walk through on their own. As far as the rest, i have never stayed in a resort where the staff goes out of there way to ignore/serve. You get seated at the resort and you have to flag someone down for drinks. You get coffee, they never come back for refills. So much staff at the outdoor bars but i had to walk up from the pool every time and get my drinks. On one occasion i ordered 4 drinks and had to make 2 trips, no offer to bring the drinks over for me. I am definitely not used to this from other resorts. It was rainy and windy so not many people by the pool, not sure why all the staff was hanging out at the pool bar and couldn't help. The late night show was moved from the outdoor theater to the lobby but they never announced. People were waiting in the theather. We were told by staff that Sunan was closed for lunch but we were never told that the restaurant was moved to another restaurant indoors for lunch. You have to wait at the buffet stations for someone to come and serve you at the stations. A manager was standing there while i was waiting for chilaquiles and he did not say anything to me about staff not being present. I had to go up to him and ask. He didn't respond to me and and went to get someone.
Stayed 5 nights in Oct 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service
The hotel pretty clean, the food really good with a lot of varieties, the staffing very good and pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really servicial
Stayed 3 nights in Oct 2024

10/10 Excellent

Veronica Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so incredibly beautiful! My husband and I had an amazing time. The staff is friendly and everyone is so hospitable. They offer a variety of activities and just offer an amazing experience over all.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

natelle a

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Alfred D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really good, but the only thing that could be better was the food
Stayed 4 nights in Oct 2024

10/10 Excellent

Rumpaey

Stayed 6 nights in Sep 2024

10/10 Excellent

Jisselle, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time
Stayed 4 nights in Oct 2024

10/10 Excellent

Kozeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 6 nights in Jul 2024

6/10 Okay

Dhwani

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Resort is beautiful and rooms are good but didn't like bathroom and beds have transparency. Glasses as partitions didn't help. No exhaust fan is big issue. Looks good but not great for 2 beds room, need curtain because for every small thing I had to go to bathroom for changing clothes, or for quick private things. No transportation provided from entrance to door of Resort and it is toooo much inside from main road. I felt taxi service we took from Resort had resort commission as they were giving us more price then what taxi driver was offering. If you are going just couple for privacy and quiet time this is good. Services were great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing food, wonderful service, fabulous kids club...we will be back, beautiful beach...was a great, relaxing vacation!!
Stayed 4 nights in Oct 2024

10/10 Excellent

dereje, Waldorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hilton Cancun was absolutely fantastic. We want to give special recognition to Manager Edwin, whose attention to detail and care for guests was outstanding. He went above and beyond to ensure that every aspect of our stay was perfect. Additionally, Chef Ruben truly elevated our experience. he made sure to accommodate any request with a smile. The entire staff at Hilton Cancun deserves praise. Every team member we encountered was friendly, attentive, and eager to make our stay memorable. Whether it was room service, housekeeping, or the restaurant teams, their dedication to providing top-tier service was evident. The resort itself is stunning, with beautiful pools, well-maintained grounds, and breathtaking views. The variety and quality of the food were impressive, and the all-inclusive aspect made it easy to fully enjoy the experience. Overall, Hilton Cancun exceeded our expectations in every way. Thank you to Edwin, Ruben, and the entire team for making our stay so special. We can’t wait to return!
Stayed 10 nights in Sep 2024

10/10 Excellent

Mariela

Stayed 4 nights in Sep 2024

8/10 Good

Zalak

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s resort real good for family
Stayed 3 nights in Jul 2024

10/10 Excellent

Joe

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Very relaxing, staff was great!! Definitely would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Saman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is new and rooms are spacious. We were in a room that had a shared door with neighboring room, we could hear them clearly and although the area around hotel is beautiful and quiet, during our 4 nights stay we woke up at 6 am to the noise from the room beside us. Other than that everything was perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Petar, Nantucket

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 6 nights in Oct 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

ahmad

Travelled with group
Liked: Cleanliness, property conditions & facilities
Small pools and way too many people Only two pools
Stayed 5 nights in Aug 2024

10/10 Excellent

Jordana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rehan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Hilton. Everything was perfect. The food was top class at every restaurant. Kids activities were great. Overall very pleasant experience. Would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Amazing food and property.
Stayed 1 night in Oct 2024