DoubleTree by Hilton Kitchener

4.0 star property
4-star Art Deco hotel in Centreville Chicopee

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Pool
Front of property - evening/night
Room, 2 Queen Beds
Dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Fairview Park
    11 min walk
  • Chicopee Tube Park
    15 min walk
  • Chicopee Ski and Summer Resort
    15 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    8 min drive

Room options

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Kitchener

Centreville Chicopee stay.Within a 15-minute walk of this Centreville Chicopee hotel, you'll find Fairview Park and Chicopee Tube Park. Chicopee Ski and Summer Resort and Rockway Golf Course are also within 3 miles (5 km).

What's nearby

  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Kitchener Memorial Auditorium Complex - 4 min drive
  • Centre In The Square - 6 min drive
  • Bingemans - 8 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪HomeTaste - ‬15 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk

About this property

DoubleTree by Hilton Kitchener

4-star Art Deco hotel in Centreville Chicopee
As a guest of DoubleTree by Hilton Kitchener, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly DoubleTree by Hilton Kitchener also features concierge services, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 4-star Kitchener hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1969
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

DoubleTree by Hilton Kitchener Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 342 reviews" "
Rating 8 - Good. 103 out of 342 reviews" "
Rating 6 - Okay. 31 out of 342 reviews" "
Rating 4 - Poor. 19 out of 342 reviews" "
Rating 2 - Terrible. 18 out of 342 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with family, Travelled with pets
Liked: Amenities
More oversite needs to happen with the Housekeeping staff. Several issues that should have been dealt with before check in. With the Global internet issue and room key problems that the front desk was dealing with a manager should have been available to deal with check ins instead of a person who was only on their second day on the job. Check in was confusing and chaotic.
Stayed 1 night in Jul 2024

4/10 Poor

Geoffrey, Edmonton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great, but the property is old and run down. No amount of cleaning will make the rooms look clean as they are old and worn out. Rooms are way overpriced for the poor condition they are in. Would not recommend, unless priced as a roadside motel. I didn’t stay the night due to how dated and gross it felt.
Stayed 1 night in Jul 2024

10/10 Excellent

Jig

Stayed 2 nights in Jul 2024

10/10 Excellent

jason

Stayed 1 night in Jul 2024

8/10 Good

Emery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds! Pool was a bit cold but very quiet. Conveniently located. Had a great stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Stayed 1 night in Jul 2024

10/10 Excellent

Hai

Stayed 2 nights in Jul 2024

10/10 Excellent

Deluxen

Stayed 3 nights in Jul 2024

6/10 Okay

Kyle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Coffee machine was broken. Had water in it from previous guest. Was not a bad stay.
Stayed 1 night in Jun 2024

8/10 Good

Raheem

Liked: Cleanliness, staff & service
A pretty good hotel. It had a nice, upscale refined feel to it. The breakfast was great, and pretty good value for an additional 12 dollar charge. I just found that although the rooms were recently updated and clean, I could easily tell the property was old, and a little more could’ve been done to make it feel more upscale. The shower was beginning to show orange stains, the vinyl plank in the room looked cheap, etc.
Stayed 1 night in Jun 2024

10/10 Excellent

Karina

Stayed 2 nights in Jun 2024

8/10 Good

Desiree, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff. Nice clean room
Stayed 1 night in Jun 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and great location
It’s a nice clean hotel in a great location. We had a room right at the elevator which was noisy while people spoke loudly and waited for the lift. Fire alarm was inconvenient and disruptive. Waited for the thumbs up before being allowed back in. Cause was not hotels fault. Just unfortunate.
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

4/10 Poor

Josie

Disliked: Cleanliness
Meh
It looks nice, but when you look closely, we noticed the bathroom was in rough condition, the towels and sheets smelled funny and some of the towels were stained. We ended up checking out early just didn’t feel very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Hajar

Stayed 1 night in Mar 2024

10/10 Excellent

Alen, Whitby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The finest hotel in the Kitchener area which features an exceptional restaurant and bar, top-notch amenities, and impeccably clean rooms.
Stayed 1 night in May 2024

6/10 Okay

shawn

Liked: Staff & service
You can literally hear car noises in the morning
Stayed 1 night in May 2024

6/10 Okay

Natalie

Stayed 1 night in May 2024

10/10 Excellent

McAllister

The staff were very helpful our coffee machine didn’t work and they brought a flask of coffee to our room. The rooom was comfortable the bed very comfortable, we found it a good experience
Stayed 1 night in May 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Some constriction outside as they are expanding but not a huge deal
Stayed 2 nights in Apr 2024

2/10 Terrible

John

Stayed 1 night in Apr 2024

6/10 Okay

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024