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Quality Hotel & Suites At The Falls

2.5 star property
Hotel near Old Falls Street in Niagara Falls

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Hotel & Suites At The Falls

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Interior entrance
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Old Falls Street
    1 min walk
  • Conference Center Niagara Falls
    2 min walk
  • Seneca Niagara Resort & Casino
    3 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    16 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Wingate By Wyndham Niagara Falls
Pool
Breakfast included
Free WiFi
Restaurant
3.7 out of 5, Good, (2920)
The price is CA $101
per night
CA $115 total
includes taxes & fees
5 Dec - 6 Dec
Wingate By Wyndham Niagara Falls

About the area

Niagara Falls

Heart of Niagara Falls.With a stay at this Downtown Niagara Falls hotel, you'll be steps from Niagara Falls Culinary Institute and Old Falls Street. Niagara Adventure Theater and Conference Center Niagara Falls are also within half a mile (1 km).

What's nearby

  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 3 min walk - 0.3 km
  • Niagara Falls State Park - 5 min walk - 0.5 km
  • Rainbow Bridge - 9 min walk - 0.8 km
  • Cave of the Winds - 14 min walk - 1.2 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪One Niagara International Food Court - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel near Old Falls Street in Niagara Falls
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 30.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 60 ft (USD 30.00 per night)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Nearby parking fee: USD 30.00 per night (60 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 305 out of 1169 reviews" "
Rating 8 - Good. 270 out of 1169 reviews" "
Rating 6 - Okay. 254 out of 1169 reviews" "
Rating 4 - Poor. 179 out of 1169 reviews" "
Rating 2 - Terrible. 161 out of 1169 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is awful! We had many issues with the unsafe furniture and facility. We also had many issues with the rude and unprofessional staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Tom

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I found nothing unique or outstanding about the property, cleanliness was poor and parking is a nightmare! While I understand parking issues are rampant in the area, I believe the property could do better at explaining expectations / instructions before arrival. The staff were friendly, which was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Amenities
The parking is terrible! There is no parking. They had like around 15 parking spaces and if you are lucky enough to park there you had to pay extra ( which that I understand but I think they charge too much) . So then if you couldn’t park in the lot you could go park in the town parking garage and that was a dump. It was dirty and smelly. The stairwell smelled like human feces and other questionable things. It was disgusting and scary. The hotel itself was very clean and employees were friendly. It was a nice stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

HECTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Nad

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Katia

Liked: Staff & service
Bed ok, weird small going to the bedrooms, disorganize breakfast. To many people no enough tables.people did not line up for breakfast!
Stayed 1 night in Aug 2024

8/10 Good

Halee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for this property was excellent for exploring the Falls. My five year old enjoyed the pool, but the chlorine was a little strong for me. The building is obviously older, but it is well kept. Check in/out was extremely easy. We were even able to check in almost two hours early. There is a lot of activity going on around the hotel on the weekends (fireworks, bands, food trucks, etc.). Papa John’s, a burger place, and a souvenir shop are all in the hotel as well.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, amenities
the property is excellently located, close to the Falls, State Park, and area dining, parking is terrible with many guest parking elsewhere, free breakfast is nice but with the amount of guest the lines for anything were long and many items ran out(orange juice became orange water and the coffee was just hot water). ALL IN ALL we probably would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeganathan, Lansing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

ASHLEY

Disliked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Aug 2024

6/10 Okay

Jacob

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: great location near the park and restaurants. Breakfast included. Pretty clean. Bad: no "hot breakfast" items on weekdays, and most of what they did have was unhealthy. $20 parking fee that I was surprised by, and because the lot was full, we had to park at a parking garage about 1.5 blocks away and go to extra effort to get the ticket validated. Poor maintenance of the room (dings everywhere, rocking toilet due to badly-done shim, security door clasp was ripped off.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but I don’t think I will come back.
First of all, thanks for offering the stay in falls area with such a low price. I understand the hotel is kind of old and some facilities are hard to be replaced. However the cleanness not acceptable: the shower bar was put with water, that made the shower bar like a used one. The iron pad was so dirty. The wall outlet was kind of loose, every time when I tried to unplug, I have to use both hands, one to unplug, one to hold it The good thing is the room is kind of big, you can have another portable bed between the two bed.
Stayed 1 night in Aug 2024

4/10 Poor

Christos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the falls. A lot of noise. Priced high compared to experience
Stayed 2 nights in Aug 2024

6/10 Okay

Kristelle

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel room itself was really clean, but when we arrived there was no parking. We were told to go to the paking garage a block away and they would validate our parking. When we arrived the took the parking garage ticket and had us pay $20. The next morning after we checked out, we took that parking garage ticket to leave, and the machines said they were invalid. We ended up paying ANOTHER $30 in order to leave. We ended up spending $50 to park to stay a night at this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Aug 2024

8/10 Good

Ganga

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms are not as aspected but it’s very close to our destination,
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place with a lot to do near by. We walked to the maid of the mist in no time.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is they charge $20/night parking so beware of that surprise charge it was a great place to stay. I would happily return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vikctor

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Photos of property online are deceiving. Property and rooms were not well cleaned. Stains throughout room, pool was dirty, the breakfast area was a complete mess and not run well. Great location, but the hotel needs a lot of improvement. Would not recommend.
Stayed 1 night in Aug 2024

8/10 Good

Yari

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location. You can walk to the falls and to restaurants. The hotel is a bit outdated and the room doors tend to get stuck so you have to make sure you really push on them to close them. Rooms were very clean and staff gives you anything you need upon request. I really liked that you need your room key to use the elevator, it ads more security to the property.
Stayed 2 nights in Jul 2024

4/10 Poor

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant Hotel Stay
Hotel is very out dated, hall capeting is very dirty and smells, no air-conditioning in halls or lobby. The carpet in the room also dirty and dingy. The sink was not clean and founded balls of hair in corners of bathroom and by the desk. Front desk staff not friendly and a "don't care" attitude. Although the cleaning staff was very helpful and polite. Another thing they don't mention, there is no parking at the hotel and have to leave your car 2 blocks away at a garage, so unconvenient. Not the best hotel my family and I have stayed. Only positive of the hotel is 2 block walking distance to the Falls. Also one other thing the hamburgers they sell downstairs are extremely horrible please do not buy.
Stayed 4 nights in Aug 2024

6/10 Okay

Katarzyna

Travelled with family
Disliked: Property conditions & facilities
The front desk worker was very friendly and accommodating. Unfortunately the hotel is very outdated and needs some work. Our room was dirty ( my baby found piece of candy that was left from previous guests). The bathroom was not cleaned properly as there were pieces of hair in the shower. The windows were so dirty that I’m not sure when is the last time someone cleaned them. The breakfast area is very small with long lines. The location is great- right in the heart of Niagara Falls- 5 min. Walk to the park. The pool looked so dirty and old that even the kids didn’t want to go there ? Not one person was there.
Stayed 1 night in Aug 2024