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The Giacomo, Ascend Hotel Collection

3.0 star property
3-star boutique hotel near Fallsview Casino

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Lobby
Dining
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Conference Center Niagara Falls
    2 min walk
  • Giacomo Breakfast Lounge
    1 min walk
  • Niagara Falls Station
    4 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    17 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Niagara Falls

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1819)
The price is CA $145
per night
CA $165 total
includes taxes & fees
14 Jan - 15 Jan
Hyatt Place Niagara Falls

About the area

Niagara Falls

City center stay.At this Downtown Niagara Falls hotel, you'll be well placed to visit Seneca Niagara Resort & Casino and Niagara Falls State Park, both within a 5-minute walk. Fallsview Casino and Clifton Hill are also within 2 miles (3 km).

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 5 min walk
  • Rainbow Bridge - 9 min walk
  • Cave of the Winds - 13 min walk
  • American Falls - 14 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪One Niagara International Food Court - ‬5 min walk

About this property

The Giacomo, Ascend Hotel Collection

3-star boutique hotel near Fallsview Casino
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Self parking is free.

  • 1 building
  • 41 guestrooms or units
  • 6 levels
  • Built in 1929
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Russian

Property amenities

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free offsite parking within 10 ft

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Grab bar in shower
  • Shower grab bar height (inches): 25
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 62
  • Lever door handles
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 81
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1006 reviews" "
Rating 8 - Good. 241 out of 1006 reviews" "
Rating 6 - Okay. 122 out of 1006 reviews" "
Rating 4 - Poor. 49 out of 1006 reviews" "
Rating 2 - Terrible. 42 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

NATASHA

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and comfy. Staff was nice and accommodating. The daily breakfast was good, and they had complimentary lemon water, snacks ( cookies, muffins, brownies) available in the lobby. The pipes in the room were loud you can hear water flowing through the pipes all night if someone was taking a shower. The wall are very thin. I could hear the phone coversation of the person in the next room clearly. And the noise from the road was very noisy whether is was construction or street cleaning.

8/10 Good

Maria, Garden City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a perfect location. We were able to walk everywhere. This is only 2 short blocks from the park entrance. We walked to rainbow bridge and crossed over to Canada, walked to the top at horseshoe falls. All the attractions are within walking distance. We had lots of options for food and entertainment. You really can't beat this place for location. Daily breakfast was hot and good. My only issue with this property was the bed. It was extremely lumpy. So much so, we had to sleep sideways on it, to get any support.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay. Thought it strange the bar was closed on Saturday night. No warning but went down for after dinner drink and it’s closed. Breakfast was great Saturday but lacking on Sunday. Coffee was out, eggs were out. Disappointing to pay extra for nice hotel only to get mediocre hotel. Room itself was awesome?
Stayed 2 nights in Sep 2024

8/10 Good

Sandra Kay

Liked: Cleanliness, property conditions & facilities
Great location for access to the falls. Staff courteous. Good Breakfast. Didn’t receive daily cleaning (1 out of 3). Exposed water pipes on ceiling quite noisy when other guests showering. I would stay there again if returning to the area
Stayed 4 nights in Sep 2024

8/10 Good

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 2 night stay at the Giacomo. Parking is gated and directly across the street. It is depressed neighborhood but safe and walkable. It is in a touristy area and very close to the rapids and road to goat island. There are several food trucks during the day and a few evening dining options. Breakfast was typical hotel buffet style and the staff was very friendly and helpful. It is actually part condo and part hotel. There are some decor issues which could be improved but overall very pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old and charming. Quirks, sure but it just adds to the ambiance
Stayed 1 night in Sep 2024

4/10 Poor

Melany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in the cleanliness and staff did not follow through with promise to complete turndown service while we were out for over 6 hours. More than enough time to properly clean a room after it was brought to their attention. Sky view lounge also disappointing the lookout windows were disgusting and covered in spiders. Manger acted like they were trying to make it right but with no follow through it was empty words. This was extremely frustrating since this is the first and only time I’ve ever had to make a complaint during a hotel stay and it was handled very poorly. They did compensate some of our stay, but considering we also had problems with the parking plus all of the room issues, it seems like they should have done more.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Beautiful property
Stayed 2 nights in Jul 2024

6/10 Okay

Edward

Travelled with partner
We thought the hotel was nice. Only complaint is that the breakfast was not good. Everything tasted like it was pre-made and heated in a microwave. The bacon today was barely cooked.
Stayed 2 nights in Sep 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel
My only regret is that we only had one night in this beautiful historic hotel. Our room was huge with a corner fireplace and several windows. We walked to Niagara Falls from the hotel and loved the free secure parking lot we could leave our car in. There is a lounge on the 18th floor to watch fireworks from! The bar was beautiful with several cozy seating areas. We enjoyed the complimentary breakfast, especially the blueberry topping for our French toast! I will be recommending this hotel to anyone headed this way and hope to stay here again 💕
Stayed 1 night in Sep 2024

6/10 Okay

Myra

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Loved the boutique feel, however when got to room the first thing I pulled bedding back and there was hair on the sheets, I continued into the bathroom and there was more hair in the shower. The commode seat needed to be replaced b/c the vinyl was flaking off. Mattress had dips on both sides to the point you pretty much rolled out of the bed. The climate controlled unit made a gurgling sound all night along with some other loud noise ever so often. The fruit particularly the cantaloupe and pineapple at breakfast were beyond ripe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming perfect location must stay
Incredible view of fireworks indoors 19th floor. Wonderful staff and friendly guests. Nice bar and yummy cookies. I was alone single woman and I felt safe. Excellent secured parking. I will definitely stay again. A charming convenient short walk to everything. I wish they had a hot tub, that is the only thing missing. Charming king bedroom and nice shower.
Stayed 1 night in Sep 2024

4/10 Poor

Joyce

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and great staff, also near to the Niagara Falls area , I love it ❤️
Stayed 3 nights in Sep 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Well prepared complimentary breakfast. Staff was friendly, Room was not well cleaned.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored turn of the century property AND reasonably priced! Clean, quiet and comfortable.
Stayed 1 night in Sep 2024

2/10 Terrible

Vickie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
You advertise an amenities that the hotel does not offer and that was one of the reasons I chose the hotel. I booked three rooms in the same issues were among my friends. Our rooms were not cleaned daily. We had to get our own towels and supplies on aYou advertise an amenities that the hotel does not offer and that was one of the reasons I chose the hotel. I booked three rooms in the same issues were among my friends. Our rooms were not cleaned daily. We had to get our own towels and supplies on a daily basis. They did not clean our rooms on a daily basis or even make up our beds on a daily basis. It was a pure beating. our room keys had to be re-keyed on a daily basis. Expedia advertised upgrading to Cityview room. They do not offer that I looked at bricks when I brought it to their attention they said they do not offer that that was Expedia. Expedia advertised hot tub. They do not have one highly highly disappointed. And would like a response back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kenneth, Waterloo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
So close to the falls. Nice old hotel, very friendly and helpful staff!
Stayed 2 nights in Sep 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The thing I liked most was location location location!!
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Stayed 2 nights in Aug 2024