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The Giacomo, Ascend Hotel Collection

3.0 star property
3-star boutique hotel near Niagara Falls State Park

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Exterior
Dining
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Conference Center Niagara Falls
    ‪2 min walk‬
  • Seneca Niagara Resort & Casino
    ‪4 min walk‬
  • Niagara Falls State Park
    ‪5 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

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4.2 out of 5, Very good, (1005)
The price is CA $257
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CA $338 total
includes taxes & fees
15 Feb - 16 Feb
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About the area

Niagara Falls

City center stay.At this Downtown Niagara Falls hotel, you'll be well placed to visit Niagara Falls State Park and Seneca Niagara Resort & Casino, both within a 5-minute walk. American Falls and Clifton Hill are also within 2 miles (3 km).

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 5 min walk
  • Maid of the Mist - 8 min walk
  • Rainbow Bridge - 9 min walk
  • American Falls - 14 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪One Niagara International Food Court - ‬5 min walk
  • ‪Stir - ‬8 min walk

About this property

The Giacomo, Ascend Hotel Collection

3-star boutique hotel near Niagara Falls State Park
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Self parking is free.

  • 1 building
  • 41 guestrooms or units
  • 6 levels
  • Built in 1929
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Russian

Property amenities

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free offsite parking within 10 ft

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Grab bar in shower
  • Shower grab bar height (inches): 25
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 62
  • Lever door handles
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 81
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Friendly staff and good location
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer, Eagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised by the hotel's neighborhood and, so close to the falls. The Canadian counterpart was much more developed and catered well to tourists.
Stayed 1 night in Oct 2024

6/10 Okay

Kiki, Tiffin

Travelled with family
Liked: Cleanliness, staff & service
Location of property and views toward falls were great. Bathroom window wouldn't shut and they didn't fix until the next day... Will probably choose different hotel if we go to Niagra Falls again, but it was overall a good experience.
Stayed 2 nights in Oct 2024

4/10 Poor

Gabor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
All the windows were covered in dust and cobwebs from the outside. Most of the staff were pretty unfriendly Hot water for only 4-5m we couldnt even fill the bathtub up a quarter way before we lost all hot water. Bathtub jacuzzi it self was broken. Bed mattress quality was horrible and very cheap. We all woke up with pretty bad back pain after sleeping. For the amount of money they ask, this hotel is way too cheap and old.
Stayed 1 night in Oct 2024

6/10 Okay

mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was wonderful. Attentive and cordial. The room was just okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly, Bangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was clean and stocked. Parking was easy, 2 blocks from the state park so easy walking
Stayed 2 nights in Oct 2024

10/10 Excellent

Lesly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great lodging in Niagara Falls. Convenient location and loved the aesthetic.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

NATASHA

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and comfy. Staff was nice and accommodating. The daily breakfast was good, and they had complimentary lemon water, snacks ( cookies, muffins, brownies) available in the lobby. The pipes in the room were loud you can hear water flowing through the pipes all night if someone was taking a shower. The wall are very thin. I could hear the phone coversation of the person in the next room clearly. And the noise from the road was very noisy whether is was construction or street cleaning.

6/10 Okay

Colette

Liked: Cleanliness, staff & service
No robes. Walkable. No complaints.
Stayed 1 night in Oct 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We came to visit USA side of Niagara Falls and had a nice stay at The Giacomo. Great location for walking to casino and American Falls.
Stayed 2 nights in Oct 2024

4/10 Poor

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The Giacomo is great in theory, but the reality is quite disappointing. The rooms are old charm with modern upgrades (bathrooms, Keurig). Most staff are slothful. Front desk girl knew I was there for check in but ignored me. I said “hello” a few times but to no avail. I finally realized there was a bell so rang it and she finally came out. Then she mis-charged the amount due and ended up calling the room to say “come down and pay”, which was annoying but things happen. The breakfast crew looked as though they had an aversion to smiling. When I said good morning, thank you, or just smiled at staff they just gave me a weird blank stare. The bartender was even rude and lazy. She didn’t even acknowledge us when we came in, sitting on a chair watching TV, ignoring us. Then when she realized we were buying drinks she pepped up pretty fast. The only friendly employee: the lady who helped me check out- she actually smiled. Parking in is a minor pain. Finding your parking spot is weird since numbered spots aren’t chronological. The cost for this hotel is obscenely overpriced for what you get. At certain points, their lowest cost room (basic bed/TV/bathroom) was $603! We ended up spending $335 which I’ll kick myself for until the memory hopefully slips from my mind permanently. Also, staff let random homeless people sleep in the lounge. So if you value safety, the money you work hard for, and politeness, stay somewhere else.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Stayed 1 night in Oct 2024

8/10 Good

Candi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a neat old style hotel. The rooms are large, the beds are comfortable and the staff is great!
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for accessing all the tourist sites. US side of Niagara very quiet at night with limited dining options. Nice to see fireworks and view from top floor sky lounge.
Stayed 3 nights in Sep 2024

10/10 Excellent

Annette Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable. Loved that the property was within walking distance from restaurants and the falls. It was nice to have gated parking for our vehicle.
Stayed 4 nights in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was fine for a stop over but parts are looking a little tired now. The air con unit was quite noisy throughout the night and TV reception was poor, frequently buffering. Breakfast was not inspiring but staff and food were perfectly acceptable and the hotel has made a significant effort with extras ie coffee, water etc The area on the USA side was very quiet, almost like a ghost town (September)
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were very kind and professional. I definitely would recommend this hotel to anyone visiting Niagara Falls. We could see Canada and the beautiful fireworks from our room. It was awesome.
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful room that was spotless. Nice comp. breakfast. Great staff. Cons; parking across the street; non auto doors that opened outward made entry with luggage difficult
Stayed 2 nights in Sep 2024

6/10 Okay

Ashley

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

rosemarie

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross and terrible
We found bed bugs in our room and alerted the front desk. We were assured that our stay would be taken care of and they moved us to a new room. No manager has reached out not has the stay been taken care of as promised . Do not stay here
Stayed 1 night in Oct 2024

4/10 Poor

nancy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, area was past its time. Reminded me of tower of terror from Disney. Waiting for Rod Serling to welcome us to the outer limits.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024