El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
5-star beachfront aparthotel near Cirque du Soleil Boutique at Vidanta Riviera Maya

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Interior
Sundeck
Exterior
SWIM UP JUNIOR SUITE | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Nicklaus Design Golf Course
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

Beachfront retreat .At this Playa del Carmen aparthotel, you'll be within 6 miles (10 km) of Maroma Beach and 20 miles (32 km) of Playacar Golf Club.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Maroma Beach - 14 min drive
  • Puerto Morelos Town Square - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

5-star beachfront aparthotel near Cirque du Soleil Boutique at Vidanta Riviera Maya
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 9 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Swim-up bar
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Sun loungers
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Body scrubs
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Deep-tissue massages
  • Manicures and pedicures
  • Aromatherapy

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Restaurants on site

  • LA CANTINA BAR
  • D´ITALIA VILLAS
  • KAMPAI
  • FUENTES
  • KICK

Dining

  • 12 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Towels provided
  • Shampoo
  • Bathrobes
  • Slippers
  • Toilet paper
  • Hair dryer
  • Soap

Entertainment

  • 30-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout drapes/curtains
  • ATM/banking services
  • Mobile key entry
  • Banquet hall
  • 24-hour front desk

Things to do

  • Fitness center
  • Free theme park shuttle
  • Volleyball on site
  • Horse riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 333 reviews" "
Rating 8 - Good. 73 out of 333 reviews" "
Rating 6 - Okay. 30 out of 333 reviews" "
Rating 4 - Poor. 14 out of 333 reviews" "
Rating 2 - Terrible. 13 out of 333 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kim Mitchelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and nice. Staff were very attentive, would like to thank Alex one of the servers from Kampai, for making our lunches memorable. However, the beach was lacking and the app they used for booking restaurants was unreliable. Lastly, the resort comes with free airport transport, visit to the cenote or catamaran but this was never communicated to us until it was too late to book. However, overall great experience and would definitely come back again.
Stayed 4 nights in Oct 2024

4/10 Poor

Claudia, Houston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not bad but Will Not be back. Good hiding Spot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent for our 21 day holiday. Loved it all
Stayed 20 nights in Oct 2024

4/10 Poor

Carlee

Travelled with group
Liked: Cleanliness
I was expecting a lot nicer of a resort for what we paid for. Food wasn’t very good and some of the bartenders were quite rude (especially at the martini bar). The property was clean and the rooms were decent

10/10 Excellent

MATTHEW S

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The time share portion that was optional and the free gift afterwards seemed like a scam as we were charged anyways… other than that it was amazing
Stayed 4 nights in Oct 2024

6/10 Okay

Alexandra

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Our first room was extremely run down. Phone was falling off the wall, shower leaked through the wall into the rest of the bathroom, sliding door detached from the wall. We were able to move day 2 to a newer building which was nice. We stopped to talk to a concierge about our VIP status and they had no idea what we were talking about. Dismissed us and said there was no beach club, no spa credit, even after showing my confirmation.
Stayed 3 nights in Oct 2024

10/10 Excellent

danielle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort had wonderful and extensive dining options.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The entire property is top shelf. The staff was incredibly and went out of their way to accomodate our entire group. The dining experience was exceptional.
Stayed 4 nights in Oct 2024

6/10 Okay

Ryan John, White Bear Lake

Travelled with group
Liked: Amenities
The dinners were very good. The bands Blackcow and Circus Rock were very good. The included shuttle service to and from airport eas very good. I did not like the beach. It was very rocky with little area of sand and shade. The concrete bunkers to protect the beach were the whole length and very ugly to look at. There were many areas of the resort that were generally run down.
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best experience ever
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
The best experience in Mexico
Stayed 1 night in Oct 2024

8/10 Good

Liliana

Stayed 3 nights in Sep 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous resort with a huge property and all inclusive access to all 3 resorts on the property. Tons of amazing food options, but it was a bit difficult to contact the concierge services by phone. We didn’t realize there was an app until the last day for booking dinner reservations - Would recommend downloading that asap!
Stayed 10 nights in Oct 2024

10/10 Excellent

Anjum, Mechanicsburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, dinning options, inclusive excursions to Maroma beach (catamaran trip), bike tour and other amenities
Stayed 5 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
The resort was very nice and extremely clean. The food was horrible, always cold, always misrepresented with what’s on the menus. You’ll stay hungry at this resort because the food portions are tiny and they try to keep you from ordering more.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jose Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the respect and attention given to you there by every single employee. I couldn't have picked a more relaxing, quiet, beautiful, eye popping views, place. I will definitely be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gladys

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Wisbeth

Liked: Cleanliness, property conditions & facilities
Property is quiet and calm! Great to spend it with your partner!
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Stayed 6 nights in Sep 2024

8/10 Good

ryan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Phillip James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the staff, always very friendly.
Stayed 7 nights in Sep 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness
I little bit more lighting along walkways. TV kept being prompted to connect to a device very annoying.
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald, Holland

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular property, upgraded to a swim out ocean front room. A/C was strong and food was excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Porfirio

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Moussa, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property Sarya (apologies for the name spelling) at the front desk was wonderful. She was very welcoming and explained the amenities of the property very clear . She was very friendly. The order taker that worked in In room dinning on Monday evening September 16 was very rude and not helpful. He seems like he did not want to be there to work . Otherwise everyone else was very nice and friendly. I will return there next time.
Stayed 4 nights in Sep 2024