El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
5-star beachfront aparthotel near Playa Paraiso Golf Course

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Sundeck
SWIM UP JUNIOR SUITE | Balcony view
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Royal Suite

  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

Beachfront retreat .At this Playa del Carmen aparthotel, you'll be within 6 miles (10 km) of Maroma Beach and 20 miles (32 km) of Playacar Golf Club.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 6.3 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

5-star beachfront aparthotel near Playa Paraiso Golf Course
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 9 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Swim-up bar
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Sun loungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Ayurvedic treatments
  • Manicures and pedicures
  • Body scrubs
  • Deep-tissue massages
  • Aromatherapy
  • Body wraps
  • Body treatments

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Restaurants on site

  • LA CANTINA BAR
  • D´ITALIA VILLAS
  • KAMPAI
  • FUENTES
  • KICK

Dining

  • 12 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Hair dryer
  • Towels provided
  • Toilet paper
  • Soap
  • Slippers
  • Bathrobes

Entertainment

  • 30-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout drapes/curtains
  • 24-hour front desk
  • ATM/banking services
  • Restaurant dining guide
  • Mobile key entry

Things to do

  • Fitness center
  • Free theme park shuttle
  • Volleyball on site
  • Windsurfing nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 370 reviews
Rating 8 - Good. 86 out of 370 reviews
Rating 6 - Okay. 35 out of 370 reviews
Rating 4 - Poor. 16 out of 370 reviews
Rating 2 - Terrible. 13 out of 370 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of things to do clean and quiet and friendly staff diffently go back
Stayed 11 nights in Feb 2025

4/10 Poor

Amin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Glenn Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Beautiful grounds, excellent beaches, friendly and helpful staff, Great food and excellent service. Comfortable room. Concierge very helpful. Cons: many restaurants on the cool side, a sweater helped. Would have been nice to have a restaurant open closer to our room ( like Spot or Rincan Mexicano) within easy walking distance. Shuttles were good most of the time but at times a long wait. Lomas Rep in lobby by front desk a bit snarky.
Stayed 12 nights in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, property very beautiful. Nice pools, drinks good.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeffrey Lee

Liked: Cleanliness, property conditions & facilities
restaurants were extremely hood The service and food was outstanding. The staff were very accomodating The beverages and the alcohol was top shelf.I would highly recommend this resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
We had an amazing time. It should be noted that this resort is not for someone with bad news or who is not able to walk at least 2 1/2 miles multiple times a day and climb steps and cross any services such as cobblestone and bridges. The resort was unbelievably gorgeous. The amount of food amenities was fantastic. My only complaints would be the check in process. It was not clear that the minute you arrive. You need to actually dial the concierge‘s number and immediately coordinate all of your dinner reservations for the entire stay. If you do not do this, you will not be eating dinner before 9:30 PM if you are lucky.
Stayed 5 nights in Nov 2024

10/10 Excellent

DONAVIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lobby was over perfumed.
Stayed 10 nights in Nov 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful property. Every single staff member was there to serve and had a wonderful, gracious, welcoming personalities. The food was great and I have many dietary restrictions and every single restaurant catered to every restriction. They asked at every restaurant and then made sure I was accommodated (gluten-free, no certain spices, etc.). It was unbelievable. Highly recommend. My wife and I had a delightful stay. The only negative was that our flight was cancelled and we had to stay an extra day and they wanted to charge me four times the normal rate. Of course it is more expensive when you book anywhere last minute, like with airfare, but I'm already there and it is an unforeseen necessity. They could have really won me over by just simply giving me the same rate for one more night. So I went elsewhere that was affordable for that extra night. Other than that, just an incredible vacation.
Stayed 7 nights in Nov 2024

10/10 Excellent

NARASIMHA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort. Highly recommend with a number of activities. Great staff. Away from the bustle of the city, quiet and you can really enjoy & relax without a bother.
Stayed 4 nights in Nov 2024

8/10 Good

ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is impeccable! Food options for breakfast and dinner are always higher quality than lunch, but pretty good considering that it’s all inclusive! Rooms get cleaned every day, and concierge is always so friendly.
Stayed 4 nights in Nov 2024

8/10 Good

Marielly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very cleaned and it looked nice and calming. Most of the staff was professional, friendly. I didn't like that I had a credit of $100 for massage and I had to pay the full price! Starbucks is Not included in your package! You have to over pay for a coffee! I RECOMMEND TO BRING MEXICAN PESOS YOU WILL BE CHARGED IN PESOS AND IF YOU DON'T KNOW YOU GET CHARGE MORE. The beach was clean in the Am becareful with the rocks! Young men will come to the beach from outside to sell you staff everyday. Security will be trying to keep them away. They understand when you say NO so just say No. The massage sellers will keep trying to sell you massages they asked me 3 time same day that I had a massage it was annoying. Activities are over price compared to all my trips around the world over price! The ladies that sell the activities were rude because I wanted to pay the activities right there with cash or card they want it to be charged to your room I said NO they agree accept a card however 3 working cards were declined*...! I loved that you can get food delivered to your room it is include in the package. During the day you have to be dressed up woman all covered up to get lunch or you will be ask to leave to dress up! The restaurants dinner(beside 1) will be closed Monday to Thursday! Bars will be open.. If you are an alcoholic and you are in recovery this won't be good for you. They still need to work with prices, the harassment and dining options.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose Perpetuo, Clifton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Resort
Stayed 4 nights in Nov 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall hospitality was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

svitlana, ann arbor

Stayed 5 nights in Oct 2024

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed every bit of my stay. Everyone there was really nice. The food was fantastic. Definitely would come back to this resort and definitely would need to stay longer
Stayed 3 nights in Nov 2024

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Likes: staff were great, food/restaurants are very good. Grounds within the property are excellent. Dislikes: beach is poor and has unsightly concrete wave breakers. This was never a natural sand beach and can be very rough under foot. This property is large and spread along the coast line and the resort has numerous golf carts etc running around of which some drive way too fast where guests walk. Consideration: this is a wedding destination resort. There were numerous weddings during our stay so be prepared for a lively time in and around the large pools and outdoor wedding parties and receptions going late into the evening. This was not a big deal for us but something to consider depending on what your vacation needs are.
Stayed 10 nights in Nov 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and blissful
Stayed 2 nights in Nov 2024

10/10 Excellent

carrie mayree

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, very clean, and felt safe walking around even at night, would definitely recommend. Staff is amazing.
Stayed 7 nights in Nov 2024

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Too many very bad things to list I will not be going back
Stayed 3 nights in Nov 2024

6/10 Okay

Gina K

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beach was decent but not swimmable. Lots of walking. Golf cart "taxis" were around but not enough. Breakfast buffet was great. Dinner is a pain and not that good. You have to make reservations and the choices are slim. I had acid reflux most of the week so be prepared. Pools are nice but you do not get access to all of them. Music was not my style (nor most people there...they need to adjust for their real crowd). Room service was bad. It took 2 hours, food was cold and no microwave in the room. Rooms are nice and roomy, great whirlpool tub in each room. Waitresses were around to bring you drinks everywhere. Airport transportation was free and top notch. Entertainment was OK....could have been better.
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
There are too many things about this resort that I didn’t like to list I would not come here again
Stayed 6 nights in Nov 2024

10/10 Excellent

Alan David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Rooms were clean. Food was great pools were abundant clean and plenty of room to do what you want.
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Amenities
Great Resort, friendly staff, great food !
Stayed 9 nights in Nov 2024

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big property and lots of activities
Stayed 5 nights in Nov 2024