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Grand Riviera Princess - All Inclusive

5.0 star property
Upscale beachfront property with 12 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
On the beach, white sand, sun loungers, beach umbrellas
Reception
Kayaking
Exterior detail

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive

Explore the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    5 min drive
  • Le Fleur
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    12 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    20 min drive

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2658)
The price is CA $790
per night
CA $790 total
includes taxes & fees
1 Jan - 2 Jan
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Tres Rios Ecopark - 12 min drive
  • Punta Esmeralda Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

Upscale beachfront property with 12 outdoor pools
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1581 out of 3354 reviews" "
Rating 8 - Good. 842 out of 3354 reviews" "
Rating 6 - Okay. 455 out of 3354 reviews" "
Rating 4 - Poor. 238 out of 3354 reviews" "
Rating 2 - Terrible. 238 out of 3354 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Stayed 7 nights in Nov 2024

10/10 Excellent

mesha, KISSIMMEE

Stayed 14 nights in Oct 2024

2/10 Terrible

Rozafa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The staff was so rude, The area was too big and didn't have good entertainment. No coffee shop for such a big resort. Too many animals eating our drinks and food.
Stayed 3 nights in Nov 2024

6/10 Okay

Shaun David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurants were great to deal with. The reception for the family club was not the greatest. I did get food poisoning at Mama Mias and the staff gaslit me saying theres no way.
Stayed 9 nights in Oct 2024

4/10 Poor

Marlynn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The customer service was poor, at the buffet they would take a while to come greet you and ask about drinks, the snack bar by the pools would not let you in with swimwear not even a dry top and bottom cover ups, it’s not all inclusive some parts of the are charge example room service and top shelf liquoir is not included unless you purchase the “platinum “ package
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Liked: Staff & service, amenities, property conditions & facilities
Beautiful place. Staff knocked on my door multiple times when I had my do not disturb sign on but other than that I had a wonderful trip.
Stayed 9 nights in Sep 2024

8/10 Good

Melissa, Rome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was average compared to other resorts I’ve stayed at in the area. The staff was friendly and accommodating. Entertainment is offered every day of the week which was a nice benefit. Food was average. I will say I did not have any issues reserving dinners but I didn’t wait till the last minute either. They got you right in and service was always great! The rooms were very nice, but I was very disappointed with getting my mini fridge filled. I had to call to get it filled and it was dirty when I got there. I mentioned this when I called to get it filled and instead of cleaning the food that was crusted on the front of the shelf, he just flipped the shelf around. When he filled it, instead of an assortment of soda, water, beer like I’m used to at the resorts I’ve stayed at, I got almost all beer. So the next day I had to call again and request what I wanted. The next three days nothing was filled. We were upgraded to VIP suites which was nice (jacuzzi tub!), but were not able to use any of the benefits that came with the VIP room. It was still nice to be close to the beach and pools though. The biggest issue at this resort and why we will probably never return is the kodys. They steel items from bags at the pools and made it almost impossible to eat at the lunch area by the pools, as they would get on the tables and steal food off your plate! Even if you covered your bag, they would get into them! They were everywhere!
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 4 nights in Aug 2024

10/10 Excellent

Migdalia Padua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primera ves en México y estuvo todo espectacular. Hice todas las reservaciones a través de expedía y todo fue excelente. Lo recomiendo todo mil veces. Hotel 5✨y expedía excelente
Stayed 7 nights in Sep 2024

6/10 Okay

Anay

Stayed 4 nights in Aug 2024

8/10 Good

Shaya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My property was great. There were many food places and entertainment factors that contributed to my experience. It was pretty cool from the MJ tribute to the hibachi restaurant to the animals walking near. The only alteration I'd make is making the rooms more modern. Some of the painted windows and walls look so old. Thanks.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony J

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, Friendly staff, clean spacious rooms, excellent food !!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Holly

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing for families traveling with younger kids. We loved that they provided beach toys so we didn't have to travel with them. The kids club and kid pool were great, my kids loved the activities and the chicken nuggets they brought out at lunch time. The restaurants were great, Miso was our favorite, they got my daughter a chocolate cake and sang to her for her bday. The staff was amazing, helpful and exceeded our expectations. The shows were great and we LOVED the kids discotec dance parties with glow paint.
Stayed 5 nights in Sep 2024

2/10 Terrible

Megan Grace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks are the worst I have ever had. The pool and ocean are both unenjoyably hot. The staff is rude, especially at the front desk. I will never go back and you should never go.
Stayed 7 nights in Aug 2024

6/10 Okay

Mitchell

Travelled with family
Disliked: Staff & service
The services not to good , the food horrible
Stayed 6 nights in Jun 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay! Hotel was great!
Stayed 4 nights in Jul 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel to come qith your family, but you will do a lot of walking
Stayed 5 nights in Aug 2024

10/10 Excellent

Natasha

Stayed 7 nights in Aug 2024

2/10 Terrible

taleeya

Stayed 4 nights in Aug 2024

10/10 Excellent

Lori-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the swim out suites!
Stayed 7 nights in Aug 2024

10/10 Excellent

Neaf Tan, Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024