See all properties

Grand Sunset Princess - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Aerial view
Front of property
On the beach, white sand, free beach shuttle, free beach cabanas
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Pool
  • Spa
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    13 min walk
  • Gran Coyote Golf
    7 min drive
  • El Camaleón Mayakoba Golf Course
    8 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    24 min drive

Room options

View all photos for Super Saver

Super Saver

Super Saver

  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

Free minibar, in-room safe, desk, blackout drapes

Family Club Room - Pool Access, Pool View

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Free minibar, in-room safe, desk, blackout drapes

Family Room

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Grand Riviera Princess - All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.0 out of 5, Very good, (3275)
The price is CA $308
per night
CA $308 total
includes taxes & fees
1 Dec - 2 Dec
Grand Riviera Princess - All Inclusive

About the area

Playa del Carmen

On the beach.Within 3 miles (5 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Gran Coyote Golf. El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Punta Esmeralda Beach - 22 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 672 guestrooms or units
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Playground
  • Separate living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 9 restaurants
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 12 outdoor pools
  • 2 outdoor tennis courts
  • 4 spa tubs
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1111 out of 2411 reviews" "
Rating 8 - Good. 639 out of 2411 reviews" "
Rating 6 - Okay. 382 out of 2411 reviews" "
Rating 4 - Poor. 142 out of 2411 reviews" "
Rating 2 - Terrible. 137 out of 2411 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was vary comfortable
Stayed 5 nights in Oct 2024

6/10 Okay

ezequiel

Stayed 4 nights in Aug 2024

8/10 Good

JENNIFER, Urbandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful! Staff was superb! Food was mediocre.
Stayed 5 nights in Sep 2024

6/10 Okay

Ruchika

Stayed 4 nights in Aug 2024

4/10 Poor

Amit

Disliked: Cleanliness, property conditions & facilities
Overall experience was terrible!
Stayed 5 nights in Aug 2024

2/10 Terrible

Rajesh

Travelled with family, Travelled with group
Disliked: Cleanliness
Found Cockroach in the room. Do not leave patio doors open. Racoons intend to walk into your room and eat what ever they find and trash room. Also black snake around 3foot long in the patio. Be careful and truly check the rooms. Staff was friendly. Almost same food in buffet everyday.
Stayed 4 nights in Aug 2024

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice just missing some over the top amenities that you get at aome other resorts
Stayed 5 nights in Aug 2024

10/10 Excellent

Jairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation. Food and drinks were plentiful with a lot of options. If u use your in room safe be sure to lock it!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service..
Stayed 3 nights in Aug 2024

8/10 Good

Bassem

Travelled with family
Liked: Cleanliness, staff & service
Overall is good. The animals are disgusting
Stayed 5 nights in Aug 2024

6/10 Okay

Katya

Travelled with family
Liked: Cleanliness, staff & service, amenities
I think this resort is overrating because the food is so-so. I was told by some guests that stayed there multiple times the food used to be much better but not anymore. They have great ingredients meats, vegetables but the food is just not good untasted. Also the rooms should be remodel. Service great. The beach is very rocky difficult to walk through.
Stayed 7 nights in Aug 2024

10/10 Excellent

Luis E, JERSEY CITY

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is that other guest place there towels all day at the pool while they are at the beach for hours. That’s not fair , I believe that everyone show enjoy both the beach and the pool. There is no reserve your spot for later. Let others enjoy !!
Stayed 9 nights in Aug 2024

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how this hotel recognizes that the animals own the land and don't try to remove them from the property. There is signage on the balcony doors that remind you to lock it when the balcony is not in use because of this. The coati will enter if you're not careful but they didn't bother us at all. Buffet options were best at breakfast and lunch, dinner was lackluster which makes sense since they encourage you to try their a la carte restaurants instead. I liked how the app allows you to book dinner reservations 2 days ahead of time, which made dining convenient. The property was clean, room was well air conditioned, and staff were attentive. Special shout out to Ciro at the Sports bar who always attended to us with a smile. We booked a swim up room and was not disappointed! Will definitely try to book again bringing our son next time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 6 days in grand princes great staff very friendly. Great food. A lot of entertainment during the day. Spacious rooms. Quick 15 drive to Quinta Avenida
Stayed 6 nights in Jul 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great family oriented resort. Staff is super pleasant and very friendly.
Stayed 8 nights in Aug 2024

4/10 Poor

Santiago

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Do not recommend
Stayed 5 nights in Aug 2024

4/10 Poor

Alanis

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Honest review; the property itself is huge, a lot of walking and beautiful scenery. The greenery was just beautiful. The rooms were outdated but overall nice! The pools were also great just the issue of people leaving their mess behind. The issues here are that they are understaffed so it’s difficult for them to attend customers in a timely manner. You’ll be waiting on drinks for a long time. Same when it comes to the buffets. It seems they don’t have enough people to attend everyone. Some of the staff was rude and condescending when asking for help. The food was okay, nothing to brag about. It’s something you’d expect at a military dining facility. We did upgrade to the platinum and liquor was subpar. We expected this to be better than a RIU Palace but I can assure you it is not. Not even close. We can say that this would not be a property i would recommend to anyone. Not until they fix the issue of understaffing, rudeness from staff, better food, and better liquor included for all their guest.
Stayed 5 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff
Stayed 7 nights in Aug 2024

8/10 Good

Selvana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Daiana

Liked: Cleanliness
Stayed 7 nights in Aug 2024