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Grand Sunset Princess - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Front of property
Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room
Sports facility
Suite (with 2 Jacuzzis)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Super Saver

Super Saver

Super Saver

  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

Free minibar, in-room safe, desk, blackout drapes

Family Club Room - Pool Access, Pool View

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Free minibar, in-room safe, desk, blackout drapes

Family Room

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

Downtown Playa del Carmen
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 72 reviews
The price is CA $151
CA $254 total
includes taxes & fees
May 19 - May 20
Hyatt Centric Playa del Carmen - Downtown House & Beach House

About the area

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 13 min walk - 1.1 km
  • Gran Coyote Golf - 7 min drive - 4.0 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 4.1 km
  • Quinta Avenida - 12 min drive - 9.0 km
  • Playa del Carmen Main Beach - 26 min drive - 9.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

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Grand Riviera Princess - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 3,794 reviews
The price is CA $311
CA $311 total
includes taxes & fees
May 14 - May 15
Grand Riviera Princess - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1290 out of 2755 reviews
Rating 8 - Good. 732 out of 2755 reviews
Rating 6 - Okay. 415 out of 2755 reviews
Rating 4 - Poor. 162 out of 2755 reviews
Rating 2 - Terrible. 156 out of 2755 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but the water features around the property not very nice.
Stayed 22 nights in Mar 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful property. Lots of food options. Staff was amazing.
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Have been twice now. Will definitely return.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lori, Pocatello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 nights this time & LOVE this resort. Its clean and beautiful.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mauricio

Stayed 4 nights in Jan 2025

8/10 Good

Diane

Stayed 14 nights in Jan 2025

8/10 Good

Sabriane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort!! We will definitely be back with our kids. Food was awesome. Service was awesome. Beach was alright, but it’s Mexico, not Cuba so we expected the waves everyday. Rooms were great, pool was massive, not super warm but we went in January which is there winter. Drinks were good, lots of things to do on the resort. We will absolutely be back.
Stayed 7 nights in Jan 2025

10/10 Excellent

Pratik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to be!

The facilities are amazing. Check in went really smooth. Drink selection are bars is awesome too. They should add more vegetarian items to menu particularly Indian cuisine.
Stayed 1 night in Feb 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle bus should run often in stead of waiting 20 mins Big property
Stayed 7 nights in Jan 2025

10/10 Excellent

melissa

Stayed 7 nights in Jan 2025

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was really happy with the place, pools, entrainments, restaurants were great until my husband shorts when missing after the staff cleaned the room.
Stayed 5 nights in Jan 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time would recommend
Stayed 3 nights in Jan 2025

8/10 Good

Denny

Liked: Cleanliness, staff & service
The Sunset Princess was great. Very large property so lots of walking. Large beach with lots of seating. I like quiet, however everything shut down too early. Restaurants were closed down and you have to be organized to get reservations, because you can only do 2 days at a time...overall, we would recommend this resort. We had a great time.
Stayed 7 nights in Jan 2025

6/10 Okay

Sharlene Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Items in our rooms were taken, never had hot water for showering in the morning.
Stayed 7 nights in Jan 2025

8/10 Good

Alec Kent

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit. The property is very nice but there is significant maintenance on the grounds which is noisy at times. The A/C in our room did not function properly, but the fan and cool weather was comfortable. The food options are vast. Some of the service could be better
Stayed 5 nights in Jan 2025

8/10 Good

Luis Alberto

Liked: Cleanliness, property conditions & facilities
Pretty good resort with excellent service, nice employees and facilities. Think the quality of the food can be better in terms of flavor/seasoning. The variety is good and plentiful, but flavor wise it was just ok.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Kasumi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Florenca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort it self, the grounds, the nature was so beautiful. The food was ok. The staff not friendly. And on the beach they pour the grey water which disgusting and not safe, i do not know how can they do that
Stayed 7 nights in Jan 2025

10/10 Excellent

mayer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel for a couple and family and a friend... I give them 10 star for the service and the clean wise and the food
Stayed 7 nights in Jan 2025

8/10 Good

Shelly

Travelled with group
Liked: Cleanliness, room comfort

Fun in the sun

I had a really fun time.
Stayed 4 nights in Jan 2025

8/10 Good

angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is great, beach, pools, service, everything except the food.
Stayed 6 nights in Jan 2025

8/10 Good

Sarah Christen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This our third time and we enjoyed it. It is a very pretty property with excellent pools and access to ocean. We had a swim out suite which we loved. The properties age is showing (they are renovating in May 2025, but the staff are great and keep it very clean. The food at the buffet isn’t the greatest, but we booked ala carte restaurants and they were good
Stayed 7 nights in Jan 2025

8/10 Good

Azeem

Stayed 4 nights in Jan 2025