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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Gran Coyote Golf

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
8 bars/lounges, 2 poolside bars, beach bar
8 bars/lounges, 2 poolside bars, beach bar
Aerial view
13 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • Punta Esmeralda Beach
    ‪14 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪22 min drive‬

Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2691)
The price is CA $588
per night
CA $588 total
includes taxes & fees
12 Feb - 13 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. Punta Esmeralda Beach and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

5-star beachfront property near Gran Coyote Golf
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurants.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1221 out of 2427 reviews" "
Rating 8 - Good. 619 out of 2427 reviews" "
Rating 6 - Okay. 309 out of 2427 reviews" "
Rating 4 - Poor. 150 out of 2427 reviews" "
Rating 2 - Terrible. 128 out of 2427 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay at this resort and we will come back for more. The adults only shows at night are very fun and engaging. We loved our swim out room at building 3 because it was close to the main pool with all activities and music. Entertainment during the day was excellent, however, some activities were cancelled to rainy weather. Shout out to Rhamses, Joni, and Luna from the entertainment team for making our stay comfortable and fun. Also, Bryan from Yucatan buffet was the best waiter ever. We will definitely visit again.
Stayed 7 nights in Jan 2025

8/10 Good

Katherine Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Koyal Shiksha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our room our sink broke, and we had issues with properly closing the tap. The coffee maker was not cleaned and we had issues with our requests of pool/beach towels not being answered. Other than those things, the food was good, entertaining was lively, staff was for the most part excellent, and the area around the property was well maintained. We wish there were more beach chairs or a reservation cap as my partner and I walked several times across the beach to the sister hotel and back without finding a spot but there were many chairs unattended with belongings and no owners in sight. Room service was great, drinks were great, and the bartenders had good rapport with their guests. I wish Yucatan PLATINUM also tacos at its beach food bar.
Stayed 5 nights in Dec 2024

10/10 Excellent

Whitney Monee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very pleasing to celebrate my birthday
Stayed 4 nights in Nov 2024

10/10 Excellent

Whitney Monee

Liked: Cleanliness, staff & service, property conditions & facilities
I celebrated my 35th in the right place Platinum Yucatán Princess was absolutely beautiful and made my birthday very special

10/10 Excellent

Lejla, Buford

Stayed 4 nights in Oct 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jiyeon

Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Loved it all! Only resort I have ever been to more than once!
Stayed 7 nights in Oct 2024

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was absolutely stellar! Very accommodating and attentive. The resort was beautiful and so clean!

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that me and my wife visited this property and we’re planning a third trip to this location. We really enjoyed the culture. The surroundings and the staff was kind and courteous..
Stayed 7 nights in Jul 2024

6/10 Okay

Regan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Not what we were expecting. Although there were many dining options they were only “open” on rotating nights of the week which meant we often had to wait an hour to eat dinner. The reservation system didn't make much sense, some you could reserve, some you couldn’t. They have a sports center which we were excited to try some of the activities but we walked out there 3 times an each time no one was there and other guests of the resort had to tell us it was closed. The room wasnt terrible, and the bed was comfortable but I can’t say the rooms were cleaned suer well, the same used dirty tooth pick that was there when we arrived was still there in the middle of the room when we left, do with that what you will. The food isn’t great, by then of the week me and my fiancé were quite sick. It seems like everything is a money grab as well, we came down one morning asking about the shuttle to town, instead of telling us how to make an arrangement for the shuttle they said, “no, you have to use taxi” and we paid more than 4x the price both ways and it was such a waste of money, all the find out there was a shuttle that left 30m after we left by taxi. This left a bad taste in our mouth the rest of the trip as we clearly asked for the shuttle. Needless to say, we sat on the beach and relaxed and watched a lot of middle aged adults get sloppy drunk and had very cheap, wildly mediocre (some times bad) food. So all in all it wasn’t the most awful trip, but I certainly wouldn't go back.
Stayed 9 nights in Oct 2024

4/10 Poor

Andre

Travelled with partner
Disliked: Amenities, property conditions & facilities
Mediocre is how I would describe our stay - I was disappointed on the dinning, activities, and the opportunities that came with platinum rooms. For meals - Breakfast and Lunch only offers one restaurant (buffet) for eating unless you do the pop up grill by the pool or beach. Dinner - only half the restaurants are open depending on what night it is - 4 total restaurants. Beach again is mediocre on seating. The servers do work hard and are deserving of their tips. The best part of our stay was spending time at their neighboring properties. Will not be returning to this location. Oh and concierge got mouthy with me instead of being helpful on two different situations.
Stayed 4 nights in Oct 2024

6/10 Okay

Sadyah

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is okay the drive when you arrive there looks terrible a lot of animal poop all over the place the room when we arrived smelled terrible toilets was dirty and the tub so I had to clean it myself only 4 restaurants wouldn’t go back. The spa they said oh you chocolate covered strawberries we didn’t get that the massage room was freezing about 50 degrees so you can’t even relax the (hot tub jacuzzi) was freezing your better off going in your pool your better off getting a massage on the beach then the spa
Stayed 5 nights in Oct 2024

2/10 Terrible

Nekia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too much pork the pool close too early and it was like a retirement home. No fun at all.
Stayed 3 nights in Oct 2024

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and not a lot of people at the time we went. Relaxing. Be careful with the rocks in the water at the beach.
Stayed 5 nights in Oct 2024

4/10 Poor

Jane

Liked: Cleanliness
Disliked: Staff & service
I have to wait for service all the time in the restaurant, the vip area they ask for me to pay for everything that I like to enjoy. So I didn’t enjoy anything only the the room. The beach was impossible to swim rocks everywhere. The restaurant in the Beach was closed. 😏 I have be in Mexico a lot, never come back in this one.
Stayed 5 nights in Oct 2024

4/10 Poor

Samuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was in need of some renovation
Stayed 5 nights in Oct 2024

10/10 Excellent

Julieta Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good experience and value for what we paid - staff were really helpful and it had a great atmosphere
Stayed 5 nights in Oct 2024

8/10 Good

morgan Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one problem we had was just between the concierge and the bag handlers, we were confused with what to ask each party as they had different jobs than we are used to.
Stayed 10 nights in Oct 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and relaxing. It was very walkable and the sport park is a fun option. Swim up room was wonderful and the beach always had plenty of seating. Bar is open 24 hours. Great place to spend a week. Jovita was an amazing server and the entertainment crew was incredibly talented!
Stayed 7 nights in Oct 2024

8/10 Good

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. ☺️
Stayed 4 nights in Oct 2024

10/10 Excellent

Aries

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024