A couple days before the check in date. A hotel staff contacted us about the payment problem and asked for the credit card CVC. We felt unsecured and didn’t give the CVC. However, we told the staff that we’ll make a payment again at the hotel and she’s OK.
When we arrived the hotel, the hotel staff (not the same person who contacted me earlier) didn’t mention about the payment problem. After that, we checked the credit card balance and the transaction has been completed. We just wondered if the hotel needs the CVC because some payment problems, how they can change to the credit card?
The hotel staff told us to park at one location (which was a public parking), but once we arrived there, the staff at parking lots didn’t allow us to park. The hotel staff helped us to find other public parking spot. However, it wasted our time for about an hour just for finding place to park our car.
We made the reservation for a queen bed and finally we got single twin beds. We told the hotel staff and a room keeper helped us to move the twin beds to close to each other.
The room was clean. The hotel staff was nice and helpful (not the one who contacted us about the CVC).