Holiday Inn Ottawa East by IHG

3.0 star property
3-star hotel near University of Ottawa

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • University of Ottawa
    ‪3 min drive‬
  • Byward Market Square
    ‪5 min drive‬
  • Parliament Hill
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

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About the area

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of University of Ottawa and Children's Hospital of Eastern Ontario. The Ottawa Hospital General Campus and Rideau Canal are also within 3 miles (5 km).

What's nearby

  • University of Ottawa - 3 min drive - 3.8 km
  • Rideau Canal - 4 min drive - 4.4 km
  • Rogers Centre Ottawa - 5 min drive - 5.4 km
  • Byward Market Square - 5 min drive - 5.7 km
  • Parliament Hill - 6 min drive - 5.9 km

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Tim Hortons - ‬7 min walk

About this property

Holiday Inn Ottawa East by IHG

3-star hotel near University of Ottawa
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 8148 square feet (757 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

  • 261 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8148 sq ft of conference space
  • 757 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 591 out of 1280 reviews
Rating 8 - Good. 368 out of 1280 reviews
Rating 6 - Okay. 166 out of 1280 reviews
Rating 4 - Poor. 71 out of 1280 reviews
Rating 2 - Terrible. 84 out of 1280 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Laurel

Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Arash

Stayed 2 nights in Feb 2025

10/10 Excellent

Qingcheng

Liked: Cleanliness, staff & service, property conditions & facilities

Very cost-effective hotel

The location is right next to the highway and a few minutes' drive from downtown Ottawa, very cost-effective and convenient compared with the hotels in downtown. However, the ventilation system is a little bit noisy because of the years it has. Plenty of parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service, clean and simple hotel, with the needed ammenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KHASSAN, WINDSOR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional (Calvin) made my day. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Heidi

Stayed 1 night in Jan 2025

4/10 Poor

Sherry

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the heat in my room was terrible. There was 2 thermostats and neither really warmed the room. There is a restaurant but no room service. There is a coffee machine in the tuck shop but even that is not complimentary, you have to pay for a coffee. I stay at Holiday Inn's all over and most offer complimentary breakfast and free coffee in the lobby. I found this hotel to not be customer friendly.
Stayed 3 nights in Jan 2025

8/10 Good

Antonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Stayed 2 nights in Jan 2025

8/10 Good

Josee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Really enjoyed my stay at this hotel. The only complaint would be that the chlorine in the pool was very strong and made my eyes burn. Staff were great and courteous.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ebhabha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
There was a plumbing issue, but otherwise it was wonderful. We stayed there twice and were very happy both times. Nice and close to the Ottawa General Hispital.
Stayed 1 night in Dec 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kadra

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Dec 2024

6/10 Okay

zero

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a hockey tournament. It was a convient location right off the highway. Lots of dining and shopping near by. The room it's self was a good size and clean. The staff were nice and helpful.
Stayed 2 nights in Dec 2024