4/10 Poor
HENOK, washington
Travelled with family
16 Jan 2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The main issue we had at this place was the roaches by the fridge and the hotel response to it. First, they came in with chemicals to spray the entire room even though we have to sleep there smelling the toxic chemicals. On check out we were given $100 credit which was an insult given how much we spent there. Upon our return to the USA, we had to take all our clothes to dry cleaners and trash the luggages as we were afraid we would bring roaches or their eggs with us.
Over all the resort is very nice. The food is amazing. The drinks are nothing short of price gouging. The cheapest wine is $33 (US$) for half of glass for some nameless wine and the price goes up from there. The nearest city is 30 min by a taxi that cost $44 one way.
I recommend to pick up wine or drinks from the airport. If you go to the city, and you are allergic to bees, bring an extra epi pen and Benadryl. Too many bees to count.
The food at the hotel is excellent. It’s 5* plus. It is worth the cost. Service is excellent. The beach is unuseable- waves and currents ……it’s not a place to enjoy the beach. It’s a place to relax and enjoy the resort.
The rooms are very big and there is a couch that can be used as a bed so it’s great for families.
It’s a very safe place and well secured.
HENOK
Stayed 4 nights in Dec 2024
