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Camino Real Pachuca

4.0 star property
4-star hotel with free WiFi, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Camino Real Pachuca

Exterior
Camino Real Club King with American Breakfast for 2 Adults
Lobby lounge
Meeting facility
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
  • David Ben Gurion Park
    1 min walk
  • International Soccer Hall of Fame
    5 min walk
  • Mundo Futbol Interactive Center
    6 min walk
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    62 min drive

Room options

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65.25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
Fiesta Inn Pachuca Gran Patio
Pool
Parking included
Free WiFi
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4.5 out of 5, Wonderful, (893)
The price is CA $89
per night
CA $105 total
includes taxes & fees
1 Dec - 2 Dec
Fiesta Inn Pachuca Gran Patio

About the area

Pachuca

In shopping district.You'll be steps from David Ben Gurion Park and a 5-minute walk from International Soccer Hall of Fame. Mundo Futbol Interactive Center and Auditorium Gota de Plata are also within half a mile (1 km).

What's nearby

  • David Ben Gurion Park - 1 min walk
  • Mundo Futbol Interactive Center - 6 min walk
  • Auditorium Gota de Plata - 7 min walk
  • Galerias Pachuca Mall - 8 min walk
  • Hidalgo Stadium - 6 min drive

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive

Restaurants

  • ‪La Tartine - ‬5 min walk
  • ‪Singular Cocina de Brasa - ‬3 min walk
  • ‪Puerto del Bife - ‬5 min walk
  • ‪Green Grass - ‬6 min walk
  • ‪La Pozoleria - ‬6 min walk

About this property

Camino Real Pachuca

4-star hotel with free WiFi, connected to the convention center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 20086 square feet (1866 square meters) and includes a conference center. A 24-hour health club, spa services, and a terrace are also featured at the eco-certified Camino Real Pachuca. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Camino Real Pachuca was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Pachuca hotel.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 20086 sq ft of conference space
  • 1866 sq m of conference space
  • Built in 2004
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–noon: USD 12 for adults and USD 7 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour health club
  • Access to nearby health club
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Camino Real Pachuca

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 264 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!!!
Stayed 1 night in Jun 2024

8/10 Good

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
System was down at the time of check out
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Quiet friendly employees Good food.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Stayed 2 nights in Jul 2024

8/10 Good

Adriana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Victor the gentleman at the front desk was very professional, made our check in fabulous. Unfortunately we had a terrible experience with our room the first night.! Victor changed us to another room the following day and that one was good. Moises was excellent!!! He made sure we had everything we needed in our second room for the following 2 nights.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean the staff was very friendly as for the location it was ok however it was a bit dangerous trying to cross the street and there was not many places to eat outside of the hotel other then a shopping mall.
Stayed 7 nights in Jul 2024

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, amenities
Room technology is outdated & rooms could be much better swept. Corners in rooms/bathroom have not been cleaned in a while.
Stayed 2 nights in Jul 2024

8/10 Good

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente en relación precio y calidad
Stayed 1 night in Jul 2024

10/10 Excellent

Agustin, MISSION

Stayed 2 nights in Jul 2024

10/10 Excellent

Mayela, Union City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well, but they just need to provide more training to bar tenders and servers.
Stayed 1 night in May 2024

10/10 Excellent

Cecilia

Stayed 1 night in May 2024

10/10 Excellent

Mauricio

Stayed 1 night in May 2024

6/10 Okay

David Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tuvimos algunos problemas con el aire acondicionado fuera de eso el hotel está muy bien
Stayed 1 night in Apr 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen lugar
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great food.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever stayed at. The staff made sure that we were comfortable and well taken care of. The hotel is centrally located, well equipped and worth every penny! Would stay here again on my next trip!!
Stayed 3 nights in Dec 2023

8/10 Good

Alba L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ricardo

Disliked: Cleanliness
The bed sheets were dirty , which is unacceptable
Stayed 1 night in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Humberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a good experience
i have travel 1000's of times and this hotel ranks one of the worst i ever stayed at, stayed in three different rooms with two rooms the AC did not work. bathroom is well outdated and needs updated, front desk service was good, restaurant was a rating of 5 at best, no ice machine. What else can I say.
Stayed 2 nights in Sep 2023

10/10 Excellent

RAUL, Hollidaysburg

Stayed 1 night in Sep 2023