4/10 Poor
Latoya
Travelled with family
27 Oct 2024
Disliked: Staff & service, property conditions & facilities
The pictures are completely misleading. Online the room pics look great, the property pics look great, but then you arrive and it’s totally a hotel that wants to look and be fancy and it is indeed not. The hotel and elevator WREAKED of this horrific overpowering gaudy air freshener. The staff weren’t rude, but they were not friendly nor very helpful. Several times we walked by and were not told hello nor goodbye. The female bartender was very friendly and kind though. Thankfully the rooms were clean, so no complaints there. However, the walls are so thin and the outside noise of cars was abundant! The hotel has signs up for quiet hours at 10pm, yet we could hear music blasting from the parties going on near the lobby and it was well after 11pm. We would never stay here again and if we weren’t going to lose upwards of $500 for canceling, we certainly would’ve stayed somewhere else. Also, for anyone thinking this is a good location to get to the city, it was about $95 for a family of four round trip for the train from Yonkers. There are no subways out that far heading to the city. We made that mistake the first day, but then decided to drive to the Bronx and park for the day for $20 and took subways into Manhattan. If you’re not a city fam and used to people that aren’t wealthy, maybe drive a little further if you decide to stay in Yonkers. 😊
Latoya
Stayed 3 nights in Oct 2024