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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly 3.5-star hotel with free water park

Choose dates to view prices

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Property grounds
Property grounds
Lobby
Hot tub, steam room, hot springs, body treatments, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300
  • Chignahuapan Downtown Park
    ‪11 min drive‬
  • Quetzalapan Falls
    ‪16 min drive‬
  • Tuliman Waterfalls
    ‪20 min drive‬

Room options

Junior Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

About the area

Chignahuapan

On river.Within 6 miles (10 km) of this hotel, you'll find Parroquia de Santiago Apóstol and Basilica of the Immaculate Conception. Kiosco Mudéjar and Chignahuapan Downtown Park are also within 6 miles (10 km).

What's nearby

  • Chignahuapan Downtown Park - 11 min drive - 7.3 km
  • Basilica of the Immaculate Conception - 11 min drive - 7.2 km
  • Quetzalapan Falls - 16 min drive - 8.3 km
  • Tuliman Waterfalls - 20 min drive - 10.5 km
  • The Murals of Zacatlan - 22 min drive - 18.8 km

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ‪El Rincon Mexicano - ‬10 min drive
  • ‪Enrico Ristorante - ‬10 min drive
  • ‪Chiconahui - ‬11 min drive
  • ‪El Portalito - ‬11 min drive
  • ‪Salón Social "La Taberna - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Family-friendly 3.5-star hotel with free water park
Hotel y Aguas Termales de Chignahuapan offers its guests a full-service spa, hot springs, and a complimentary water park. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4750 square feet (441 square meters) and includes a conference center. An indoor pool, a children's pool, and a sauna are also featured at the family-friendly Hotel y Aguas Termales de Chignahuapan. Self parking is free.

This 3.5-star Chignahuapan hotel is smoke free.

  • 65 guestrooms or units
  • 4750 sq ft of conference space
  • 441 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel y Aguas Termales de Chignahuapan offers 65 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers and spring water baths.

This Chignahuapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.

Languages

English, Spanish

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Exterior

Hotel Osalle Inn

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  • Parking included
  • Free WiFi
  • Room service
4.4 out of 5, Excellent, 105 reviews
The price is CA $81
CA $96 total
includes taxes & fees
Apr 20 - Apr 21
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Property amenities

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free water park
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel y Aguas Termales de Chignahuapan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 7:30 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 117 reviews
Rating 8 - Good. 33 out of 117 reviews
Rating 6 - Okay. 12 out of 117 reviews
Rating 4 - Poor. 5 out of 117 reviews
Rating 2 - Terrible. 7 out of 117 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Nov 2024

10/10 Excellent

Avelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms were dirty, rat poop everywhere, things were falling apart.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Y limpio
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

2/10 Terrible

martin

Stayed 1 night in Oct 2023

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No coffe in the roon
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el día en la energía de las aguas. la experiencia del vapor térmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso público o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energía. La alberca para huéspedes tambien muy bien, aunque insisto , en días con gran. afluencia me imagino que queda pequeña.
Stayed 2 nights in Oct 2022

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Mario Alberto

Stayed 1 night in Jan 2025

10/10 Excellent

alejandro

Stayed 3 nights in Dec 2024

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar esta increible por la vistas y las aguas termales, esta muy limpio y las intalaciones estan "bien", el servicio de check in fue muy tardado, nos tuvieron esperando unos 30-45 min para darnos nuestro cuarto, la alberca para huespedes no tenia agua, el bufett no estaba listo en el horario establecido, fuera de eso el personal es muy amable y atento
Stayed 1 night in Nov 2024

8/10 Good

Terry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, property conditions & facilities
El servicio de alimentos podría mejorar un poco. Si el restaurante está abierto de 8 a 10, no es posible que a las 9:30 deje de hacer alimentos, y tmb poco calientes.
Stayed 1 night in Oct 2024

10/10 Excellent

María Félix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gustó es que en la alberca del hotel permiten que la gente entre con ropa, hay quienes no usaban traje de baño.
Stayed 2 nights in Oct 2024

4/10 Poor

benizu

Stayed 2 nights in Sep 2024

8/10 Good

alejandro

Travelled with partner
Liked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

EVERARDO

Travelled with partner
Pues ya hay lugares que se ben descuidados, del restaurante la comida tiene buen sabor pero el agua que había le faltaba dulce por lo demás todo bien.
Stayed 1 night in Sep 2024

8/10 Good

Saira

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

ANTONIETA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones con su tina propia de agua termal
Stayed 2 nights in Aug 2024