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Sheraton Chihuahua Soberano

4.0 star property
Enjoy the outdoor pool at this 4-star Chihuahua hotel

Choose dates to view prices

Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
Front of property - evening/night
Suite, 1 King Bed
Executive lounge
Breakfast, lunch, dinner served; international cuisine
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Restaurant
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
  • Popular LocationMedical Star Hospital12 min walk
  • Popular LocationDistrito Uno18 min walk
  • Popular LocationDistrict 1 - Shopping Mall18 min walk
  • AirportChihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)30 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Mountain View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mountain View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 1 King Bed, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 93 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 96 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Chihuahua
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (495)
The price is CA $159
per night
CA $190 total
includes taxes & fees
13 Jul - 14 Jul
Hilton Garden Inn Chihuahua

About the area

Chihuahua

In Chihuahua .You'll find Medical Place and Medical Star Hospital within a 15-minute walk of this Chihuahua hotel. Plaza Saucito and St Barths Spa are also within 2 miles (3 km).

What's nearby

  • Medical Star Hospital - 12 min walk
  • St Barths Spa - 17 min walk
  • Distrito Uno - 18 min walk
  • District 1 - Shopping Mall - 18 min walk
  • Fashion Mall - 5 min drive

Getting around

  • Chihuahua Chepe Station - 19 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 30 min drive

Restaurants

  • ‪San Francisco Country Club - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Dos Aguas - ‬17 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Sheraton Chihuahua Soberano

Enjoy the outdoor pool at this 4-star Chihuahua hotel
Sheraton Chihuahua Soberano offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Chihuahua Soberano. Free self parking is available.

This 4-star Chihuahua hotel is smoke free.

  • 204 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 319 for adults and MXN 159 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 15 2024 to June 16 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 17 to March 22:
  • Swimming pool
The property will be renovating from August 17 2024 to August 18 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 319 for adults and MXN 159 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1008 reviews" "
Rating 8 - Good. 212 out of 1008 reviews" "
Rating 6 - Okay. 91 out of 1008 reviews" "
Rating 4 - Poor. 60 out of 1008 reviews" "
Rating 2 - Terrible. 40 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yvette

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good food and service
Stayed 3 nights in Mar 2024

6/10 Okay

Sulema, Clint

Liked: Staff & service
Great Breakfast every day. They don't have bathrobe any more, even in fifth floor.
Stayed 4 nights in Mar 2024

6/10 Okay

Walter Manuel

Travelled with family
Liked: Property conditions & facilities
Peoperty is an average hotel/lodge. Location of property is really good. However, carpet all around the property is really old and dirty and needs to be updated. Service was average and staff do the required but nothing more than that. The glass elevators are amazing and the layout of the lobby is very good and logical. Overall, I am not sure if I would stay again.
Stayed 4 nights in Feb 2024

2/10 Terrible

Klina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rubén

Stayed 4 nights in Feb 2024

8/10 Good

hector, el paso

Liked: Cleanliness
Hotel is dated, requires a large remodeling specially inside the rooms …. Several devices in the room inoperative….coffee maker, safe…difficult to get a taxi…
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly very quiet. The hotel sits atop a hill with a beautiful view of the city The rooms have extra large windows which make you feel as if you are sleeping outside whilst you are warm and cozy inside. The restaurant meals are fresh and delicious The front desk staff are extraordinary. Many speak English as if it were their first language
Stayed 1 night in Jan 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Alba Xitlalic

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel has downgraded, the room had a leak and the heater didn’t work. However both where fixed by the staff after some calls to the front desk. The issue that stressed me the most was that a stranger kept knocking on my bedroom door late at night. Although the front desk did send security sadly it did leave me with a scare and a security bitter taste of our stay.
Stayed 2 nights in Jan 2024

6/10 Okay

Domingo

Stayed 2 nights in Dec 2023

4/10 Poor

Jesus

Business traveller
Disliked: Cleanliness, property conditions & facilities
although it is a really nice property, it needs to be remodeled, service in the lobbies is good but in the rooms area it lacks cleanliness, carpets are in bad condition
Stayed 3 nights in Dec 2023

10/10 Excellent

Sergio, El Paso

Stayed 1 night in Dec 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent service, food and drinks.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Eduwiges

Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy, McAllen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the area around the hotel, especially love how quiet it always is. The staff is kind and quick with help if needed.
Stayed 1 night in Nov 2023

10/10 Excellent

Baltazar H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
So quiet place, comfortable room and bed.
Stayed 1 night in Oct 2023

4/10 Poor

naveed m

Liked: Staff & service
Disliked: Property conditions & facilities
The wifi was terrible, the gym was dirty, the sauna did not work, the hotel was very noisy with a wedding and neighbors were very loud. The hamburger I ordered at the restaurant was terrible and the bread was so old it crumbled as I bit into the burger. I will say the staff was very professional and courteous.
Stayed 1 night in Oct 2023

2/10 Terrible

Ramiro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Have no water in the toilet for 3 days. Showers with problems in drains no ligths in hallways terrible
Stayed 3 nights in Oct 2023

10/10 Excellent

Nallelys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

6/10 Okay

Alberto

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
La habitación estaba limpia pero el baño y los muebles parecen muy viejos y maltratados. La alberca estaba tan sucia que no pudimos usarla
Stayed 1 night in Sep 2023

10/10 Excellent

Mauricio

Stayed 1 night in Sep 2023