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Comfort Inn The Pointe

3.0 star property
Hotel near Niagara Falls State Park in Niagara Falls

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Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)
Free daily on-the-go breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪2 min walk‬
  • Rainbow Bridge
    ‪6 min walk‬
  • Cave of the Winds
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

About the area

Niagara Falls

Downtown Niagara Falls stay.Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Rainbow Bridge. Cave of the Winds and Clifton Hill are also within 2 miles (3 km).

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Cave of the Winds - 14 min walk - 1.2 km
  • Clifton Hill - 16 min walk - 1.3 km

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬9 min walk
  • ‪One Niagara Welcome Center - ‬1 min walk
  • ‪Blues Burger Bar - ‬9 min walk
  • ‪One Niagara International Food Court - ‬1 min walk
  • ‪Stir - ‬9 min walk

About this property

Comfort Inn The Pointe

Hotel near Niagara Falls State Park in Niagara Falls
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq m of conference space
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

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Lobby

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3.7 out of 5, Good, 3,011 reviews
The price is CA $103
CA $117 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 594 out of 1214 reviews
Rating 8 - Good. 323 out of 1214 reviews
Rating 6 - Okay. 169 out of 1214 reviews
Rating 4 - Poor. 63 out of 1214 reviews
Rating 2 - Terrible. 65 out of 1214 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Blanche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t lose with Niagara Falls
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to the falls. Clean. Great breakfast. Friendly check in. As a last minute idea, worked out great!!
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just opposite the Niagra information and walks. Staff gave good options for dining. Breakfast was very busy and the guy filling up breakfast dining was run off his feet to try and keep up.They should place another staff member to help him
Stayed 2 nights in Dec 2024

4/10 Poor

Geoffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeilin

Stayed 3 nights in Dec 2024

8/10 Good

Raymond

Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Geoffrey

Disliked: Amenities, property conditions & facilities
Cleaning and Room service is upon request only, we didn’t know until the last day of our stay. The room key didn’t work for 5 times, need the technician to use the master key to open my room. The front staff were not pleasant.
Stayed 3 nights in Dec 2024

10/10 Excellent

Al Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Amazing location very near to the falls.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fabiana, Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

8/10 Good

JISS

Liked: Staff & service, property conditions & facilities
It was ok. But hotels.com took more cash than showed in actual receipt
Stayed 1 night in Dec 2024

8/10 Good

Jitendra Singh

Stayed 1 night in Dec 2024

8/10 Good

Li

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

zenaida

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, its clean and walkable to Nuagara Falls.
Stayed 1 night in Dec 2024

2/10 Terrible

Madhu

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were very inc operative, we had clogged toilet and it was not fixed even after repetitive calls, amd in person follow up.
Stayed 1 night in Dec 2024

10/10 Excellent

TAE YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

antonio, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, staff & service
Staff no friendly
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Property is a basic hotel. Nothing special and nothing terrible. The location is top notch. Right across the street from the park and everywhere was walkable. Food and sights are right at your finger tips.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, Santa Catarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niagara Falls (both american side and canadian side) are within walking distance of this property. You couldn't stay closer to the Niagara falls in any other hotel (on the american side). It wasn't clear when i made the reservation, but latter i figured out that the price included a breakfast buffett (egg, protein, coffee, waffles, bread, cereal, etc) The property includes a basic gym. I read some other reviews about some of the staff members being unpolite, but my opinion is that you will get what you give. If you spit bitter, you will get bitterness. Ask thing gentle and smile to the staff and you will get a smile back. Some other reviews complained about the cleanliness of the rooms, but our was clean. The only but is that the bath tube's floor looked stained and there was no mat on it. If you are driving your own car, there is plenty of space on their parking lot. If you are flying to BUF, just outside BUF you can ride a Flix bus, and it will leave you few feet from this hotel. Make your reservation for the Flix bus online, as there is high demand for it. Within the hotel property, there are a couple of food trucks offering indian options and american options (hot dogs, hamburgers, etc). This is pretty convenience, especially because they are open until late. A non-advertised gem of this hotel is that during the evening they offer a complimentary bowl of soup and coffe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is amazing! Had all the amenities and hot breakfast in the morning. Well kept, clean, and economical.
Stayed 1 night in Nov 2024

2/10 Terrible

Pradeep Kumar

Travelled with family
Liked: Property conditions & facilities, room comfort
There was no one at front office a time of checking, had to wait 30 mins before the attendant showed up. They have not returned the security deposit and I am not getting clear answers even after multiple follow ups
Stayed 2 nights in Nov 2024