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Quality Inn & Suites

2.5 star property
Hotel near Clifton Hill in Niagara Falls

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Photo gallery for Quality Inn & Suites

Room, 2 Queen Beds, Non Smoking
View from property
View from property
Lobby
Spa

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Greg Frewin Theatre
    ‪4 min walk‬
  • Clifton Hill
    ‪6 min walk‬
  • Niagara SkyWheel
    ‪7 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Exterior Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Exterior Suite, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Exterior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Comfort Hotel

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (3701)
The price is CA $55
per night
CA $76 total
includes taxes & fees
6 Mar - 7 Mar
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About the area

Niagara Falls

Clifton Hill stay.Within a 10-minute walk of this Clifton Hill hotel, you'll find Clifton Hill and Niagara SkyWheel. Also, Fallsview Casino is within half a mile (1 km) and Fallsview Indoor Waterpark is within 2 miles (3 km).

What's nearby

  • Clifton Hill - 6 min walk
  • Skylon Tower - 8 min walk
  • Casino Niagara - 10 min walk
  • Fallsview Casino - 12 min walk
  • Fallsview Indoor Waterpark - 13 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 86 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Kelsey's - ‬7 min walk
  • ‪Antica Pizzeria - ‬5 min walk
  • ‪The Dhaba Restaurant - ‬6 min walk
  • ‪Chuck's Roadhouse - ‬1 min walk

About this property

Quality Inn & Suites

Hotel near Clifton Hill in Niagara Falls
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), Croatian, English, French, Hindi, Italian, Macedonian, Serbian, Spanish, Vietnamese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 128 out of 746 reviews
Rating 8 - Good. 175 out of 746 reviews
Rating 6 - Okay. 175 out of 746 reviews
Rating 4 - Poor. 126 out of 746 reviews
Rating 2 - Terrible. 142 out of 746 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stairs to go to out door units in poor condition unsafe. literally crumbling under your feet. room had heat off and took several hrs to get warm and multiple towels to cover the draft from under the door. room didn’t have ironing board, any hangers for clothing. washroom was fairly new but minimal hot water to shower. On selecting options lower level was selected but unavailable when arrived.
Stayed 1 night in Feb 2025

6/10 Okay

Fernando

Travelled with partner
Rooms are updated but not as good as pictures on the website.
Stayed 1 night in Oct 2024

2/10 Terrible

Ramanpreet

Stayed 1 night in Jan 2025

4/10 Poor

Austin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The receptionists were excellent. Even though we booked the end of October we did not get a room in the main building and had to cross the parking lot each time. There was snow and ice all over the parking lot but it was not sanded or salted. We went for breakfast and the pork sausages were recooked and came out shrivelled and tasteless. We were not aware that there was no housekeeping. There is no hard copy invoice so we have no idea of the total cost.
Stayed 2 nights in Feb 2025

4/10 Poor

Niki

Disliked: Cleanliness, property conditions & facilities
Room was not very clean
Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is very old and ran down. Wall paper peeling, curtains falling apart etc.. Looks like they tried to remodel bathroom but it doesn’t match anything else. Hot water for shower was warm at best. People screaming all night. Hot tub is permanently closed in the pool room and the gym is absolutely worthless. One set of 5lb and 10lb dumbbells. Breakfast is ok. The eggs and pancakes are rubbery. It is close to Clifton Hill and that was the best part.
Stayed 2 nights in Jan 2025

6/10 Okay

Rob

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotels.com Descriptions of this Hotel out of Date!
When we arrived we were informed that there was no Hot Tub and that it had been closed down 4 years ago! On the Hotels.com website it shows that there is a Hot Tub at this property for public use and there is even a picture of it on the site .... Secondly we booked 2 Queen Suites with a sofa bed and we did not get those room types as the hotel does not have rooms that are like that .... again we booked this room type on Hotels.com and the website showed that this is the room type we would get and we did not ! Anyone booking this hotel on Hotels.com beware as they do not have the proper descriptions on this hotel updated!
Stayed 2 nights in Jan 2025

6/10 Okay

Shiju

Stayed 2 nights in Jan 2025

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Not fair
Stayed 1 night in Jan 2025

2/10 Terrible

kemesha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The AC system or heater system was very noisy. You can here other people talking from there room. The bathroom sink was in the bedroom area. Hot mess.
Stayed 2 nights in Dec 2024

8/10 Good

Mark, Rochester

Travelled with partner
Liked: Staff & service
Property is being redone. Rooms are good. Breakdast worked well. Better than a motels.
Stayed 1 night in Jan 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Her

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only nice part about this hotel was how close it was to Clinton Hill. Otherwise the pool room was extremely cold, the hot tub was not functioning, and our room amenities didn’t really work well. The Staff however was extremely nice and welcoming. the breakfast was disappointing not many options on the drinks as the machine was “out of order”
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Simon

Travelled with partner
Disliked: Property conditions & facilities
The hotel halls are very cold and in need of repairs due to damage.
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Stayed 1 night in Jan 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but the mattresses need a major upgrade.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nischol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overall
the staff was good, the location and room was good. the surprise parking fees i didn't like!
Stayed 3 nights in Jan 2025

6/10 Okay

Harpreet

Stayed 1 night in Dec 2024

2/10 Terrible

SHAWNA

Our first room was freezing the heat didn't work , so we were moved to another room and this rooms heat did not work as well , the bathroom was very cold , couldn't even shower as it was too cold too . Would never come back here again !! Terrible service and outdated
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

DECERIE, Vaughan

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Pool area is cold. Paint and wall papers are peeling off. TV not working Clean sheets and beds are good yet the floor is not vacuumed upon check in.
Stayed 1 night in Jan 2025

8/10 Good

Nakshish

Its very quiet and accessible
Stayed 1 night in Dec 2024