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Camino Real Pachuca

4.0 star property
4-star hotel with free WiFi, connected to the convention center

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Photo gallery for Camino Real Pachuca

Front of property
Meeting facility
Bar (on property)
Deluxe King
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
  • International Soccer Hall of Fame
    ‪5 min walk‬
  • Galerias Pachuca Mall
    ‪8 min walk‬
  • Hidalgo Stadium
    ‪6 min drive‬
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪62 min drive‬

Room options

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65.25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Pachuca

In shopping district.You'll be steps from David Ben Gurion Park and a 5-minute walk from International Soccer Hall of Fame. Mundo Futbol Interactive Center and Auditorium Gota de Plata are also within half a mile (1 km).

What's nearby

  • International Soccer Hall of Fame - 5 min walk - 0.4 km
  • Mundo Futbol Interactive Center - 6 min walk - 0.6 km
  • Auditorium Gota de Plata - 7 min walk - 0.6 km
  • Galerias Pachuca Mall - 8 min walk - 0.7 km
  • Hidalgo Stadium - 6 min drive - 4.0 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive

Restaurants

  • ‪La Tartine - ‬5 min walk
  • ‪Singular Cocina de Brasa - ‬3 min walk
  • ‪Puerto del Bife - ‬5 min walk
  • ‪Green Grass - ‬6 min walk
  • ‪La Pozoleria - ‬6 min walk

About this property

Camino Real Pachuca

4-star hotel with free WiFi, connected to the convention center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 20086 square feet (1866 square meters) and includes a conference center. A 24-hour health club, spa services, and a terrace are also featured at the eco-certified Camino Real Pachuca. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Camino Real Pachuca was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Pachuca hotel.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 20086 sq ft of conference space
  • 1866 sq m of conference space
  • Built in 2004
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to noon for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Camino Real Pachuca

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aristeo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ABRIL, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything qas perfect
Stayed 1 night in Dec 2024

10/10 Excellent

ABRIL, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service and the best part for me was ,how clean and comfortable was the room. I would stay again and again here everytime i visit pachuca. Thank you
Stayed 2 nights in Dec 2024

8/10 Good

Isaac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin, Highlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel, centrally located
Stayed 3 nights in Dec 2024

6/10 Okay

Julio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lily Herrera

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property may be a bit older but it is kept very clean. Very central for stay in Pachuca
Stayed 1 night in Dec 2024

8/10 Good

Tannia

Stayed 1 night in Nov 2024

6/10 Okay

Elsa

Travelled with family
Liked: Staff & service
We had stayed at this hotel before but were surprised by several little details that are being overlooked. The heating in our room didn't work, and when I called to report it they said someone would come to fix it, but it never happened (the room was quite cold, it is one of the coldest cities in Mexico!). The lamp and wall socket in the nightstand didn't work. The towels were frayed on the edges. The TV in our room kept turning on in the middle of the night, we had to unplug it to be able to sleep. The carpet in the hallways was quite dirty. The restaurant couldn't accommodate us at 8:30am on Saturday morning because it was reserved for a sports team, as if we weren't also guests in the hotel. We had to find out somewhere else to have breakfast that morning. In general, the staff was curteous and kind.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Naples

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people and very clean. Feel safe in property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime, Studio City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Jay

Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

CARLOS E

Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

gabriel, McAllen

Stayed 2 nights in Aug 2024

6/10 Okay

Gladys, Oswego

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

EDUARDO, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!!!
Stayed 1 night in Jun 2024

8/10 Good

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
System was down at the time of check out
Stayed 3 nights in Aug 2024