Book Independent rooms in Playa del Carmen

"The staff was absolutely top notch from Elizabeth who gave us the tour of the hotel, to Yvan the best server, everyone was pleasant and super helpful."

"We loved the people that worked very hard to make us comfortable, Hector, Oliver, Efrain and all of the hard workers. We can wait to go back . Thanks again Dennis and Nancy "

"The hotel was exceptionally clean and the grounds were beautifully maintained. Our 5 year old son loved the pools and the wood fired pizza from Luna Grill. The waitstaff were all so friendly and always had a smile for us. If you are looking for an easily accessible beach, this is it the place for you. The beach erosion is terrible leaving the water almost inaccessible. NOT the hotel’s fault at all. We were able to walk down the beach a bit (maybe 10 min walk) and found beautiful beaches reminiscent of what one would expect of a beach in Mexico. I think the hotel is ideal for young families as there are lots of options for food and snacks. We didn’t eat at any of the restaurants other than the buffet and poolside grills. All 3 were good but the poolside grills were definitely better options for us. As an aside, we are Canadian and had difficulty with using our CIBC Visa and bank card. We have travelled a fair bit and have never encountered an issue like this before. It was fine as we had American cash but to settle the bill, the hotel prefers you pay in pesos or credit card. I think the hotel caters to more Americans as I did not encounter any other reviews indicating these issues. Likely whatever bank they use does not accept CIBC and the front desk staff did indicate this had been an issue for other Canadian travellers. Overall, we had a great time and would recommend this resort to anyone travelling to Playa del Carmen! "

"Love this resort, we've been back several times. The staff always treated us great and were super helpful and friendly. It's nice to see the abundance of wildlife on site as well as in the swimming area at the beach. Can't wait to make back. "

"Great resort, not huge and not too small. Any concern or request was taken care of immediately. Staff was exceptional; Gordon R. and Luna (sorry don’t recall other names) were very welcoming and provided lots of inclusive activities. Food was very good with lots of variety. Thank you all for a wonderful week! "

"the best experience ever"