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Ahava Hotel

3.0 star property
3-star hotel near Playa del Carmen Main Beach

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Photo gallery for Ahava Hotel

Front of property
Courtyard view
Living area
Outdoor pool
Classic Double Room, 2 Double Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
10 Avenida Nte., Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪256 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.A stay at this Downtown Playa del Carmen hotel places you steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. 3D Museum of Wonders and Calle 12 are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.2 km
  • Central Square - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.5 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Clandestino - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Restaurante Veracruz - ‬1 min walk

About this property

Ahava Hotel

3-star hotel near Playa del Carmen Main Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Ahava Hotel.

This 3-star Playa del Carmen hotel is smoke free.

  • 34 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ahava Hotel offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is provided daily.

Languages

English, Italian, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ahava Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Ahava Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 245 reviews
Rating 8 - Good. 62 out of 245 reviews
Rating 6 - Okay. 37 out of 245 reviews
Rating 4 - Poor. 16 out of 245 reviews
Rating 2 - Terrible. 15 out of 245 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...
Stayed 1 night in Dec 2024

8/10 Good

Norma

Liked: Cleanliness, property conditions & facilities
The TV never worked 😭 I asked the front desk never came to help me 😔
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is very noisy every night. No phone to call front desk. Was on 3rd floor no elevator. However light bulb went out and and was fixed promptly. Guys at front desk are super nice!
Stayed 5 nights in Dec 2024

2/10 Terrible

Marisela

Disliked: Cleanliness, staff & service, property conditions & facilities
I got the hotel earlier then 3:00pm I asked if I can check in early, I was told NO. So I waited till 2:55pm to go and check in and the lady said”I was told to check you in till 3:00pm” witch i replied It’s 5 min till 3pm to check-in while I fill out the paperwork so I can go to my room, so she look at the clock to make sure of time, then she called the manager to come and check me in… This hotel is not worth the money paid, it’s very rundown and VERY NOISY DAY AND NIGHT, at 12:30am the trash was being pick up the truck was so noisy… I’m sorry for the guest that stay there not KNOWING what to expect… NOT EVEN WORTH 1STAR RATING!
Stayed 1 night in Dec 2024

4/10 Poor

STUART

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival the only light in the room didn’t work, had to steal a bulb from elsewhere. Only one receptacle in bedroom (one in bath). Could see the tree in the courtyard with the door close which wasn’t a big deal unless the music or birds or dog outside is loud. Water was scalding hot or cold, no middle ground. Have to ask for our water to be turned on twice. I’ll pay little more next time but excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alla

Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto limpio y aire frío , buena ubicación
Stayed 6 nights in Nov 2024

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Stayed 7 nights in Sep 2024

6/10 Okay

Yaritza

👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue In general the hotel it’s very clean just need a extra blanket for bed
Stayed 1 night in Aug 2024

6/10 Okay

Christine Angel

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
Stayed 4 nights in Jul 2024

2/10 Terrible

Rolando

Travelled with family
Disliked: Property conditions & facilities
Esperaba más por lo que pagué 😡😡😡
Stayed 14 nights in Jul 2024

10/10 Excellent

Kasiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

RAUL FIDEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy to get around. Near the ADO terminal (5min walk).
Stayed 1 night in Apr 2024

6/10 Okay

Elaine

Stayed 1 night in Apr 2024

8/10 Good

Bernadette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the receptionist was not fluent in English but he was helpful There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill. Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions
Stayed 4 nights in Apr 2024

10/10 Excellent

Vivek

Stayed 3 nights in Mar 2024

6/10 Okay

Jesús

Travelled with partner
Liked: Staff & service, amenities
Falta mas atencion al explicar como es que funcionan las instalaciones ya que hay cosas que tienen maña para poder hacerlas funcionar como la TV o que aveces la puerta se queda atascada
Stayed 5 nights in Mar 2024

6/10 Okay

Ashley

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Location was great, property was very minimal. Good for a place to sleep but not much else.
Stayed 1 night in Mar 2024

6/10 Okay

Ahlam

Stayed 1 night in Mar 2024

8/10 Good

Germain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024