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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Private beach, beach volleyball, beach bar, sailing
Exterior
Outdoor wedding area
Theatre show

Reviews

9.4 out of 10

Exceptional

Popular amenities

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    8 min walk
  • Arrecife de Puerto Morelos National Park
    14 min walk
  • Crococun Zoo
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Lobby

Grand Residences Riviera Cancún All Inclusive

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4.7 out of 5, Exceptional, (906)
The price is CA $618
per night
CA $824 total
includes taxes & fees
5 Jan - 6 Jan
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About the area

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Ojo de Agua Beach - 12 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 11 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 6 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1239 out of 1551 reviews" "
Rating 8 - Good. 200 out of 1551 reviews" "
Rating 6 - Okay. 53 out of 1551 reviews" "
Rating 4 - Poor. 20 out of 1551 reviews" "
Rating 2 - Terrible. 39 out of 1551 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES ANTHONY, Alpharetta

Stayed 7 nights in Oct 2024

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, property conditions & facilities
Would love to return, I went for my Bachelorette and had the BEST time
Stayed 3 nights in Aug 2024

10/10 Excellent

William Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

JAMES ANTHONY, Alpharetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Pros: Wonderful staff, great restaurant options, fun entertainment, lots of pools, clean, lovely!! Cons: Wished there was a buffet lunch option for our group. Highly recommend this resort!

10/10 Excellent

Amy, KINGWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the Excellence Riviera! The food was great, the staff was great, and rooms and amenities were great! We had to leave a few days early due to an emergency, and the hotel was more than willing to work with us and refunded us the nights we could not use. 5 stars all around!
Stayed 7 nights in Jul 2024

10/10 Excellent

XIAOQING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Willing to come back to this resort next year.
Stayed 6 nights in Sep 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. This was my second visit and it was just as great as the first. Great food and service and fun activities throughout the day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joni Lynn, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this property. It is absolutely lovely and I will visit again.
Stayed 10 nights in Sep 2024

10/10 Excellent

La Buena Vida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaylyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great amenities and the activities were fun. Staff was excellent and friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort.
Stayed 4 nights in Sep 2024

10/10 Excellent

John David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodations were beautiful. There were plenty of activities and dining options
Stayed 6 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lazy River was amazing. Floats and towels were furnished. It was not crowded. The rooms were very nice and housekeeping was very good. Room service food could be a little better. Overall the resort was amazing and we will definitely be going back.
Stayed 7 nights in Aug 2024

10/10 Excellent

Devyn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Philomena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, food was great especially the Lobster House and Oregano. Staff and bartenders were great, we did have a bit of an issue with dining at The Grill but staff there were able to accommodate our needs. The activities were great and the bartenders were great as well!
Stayed 4 nights in Sep 2024

8/10 Good

Jashan

Stayed 4 nights in Aug 2024

8/10 Good

Kendra Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the pools were not refreshing and they were somewhat dirty with what looked like black scum on the bottom in the grout. Service from staff was excellent. The room we had was a swim up jr suit and is well appointed and mini bar is well stocked. Cleaning staff is very thorough. Food was really good. A good variety to choose and for folks like me with special diets the staff and chefs are willing to do whatever it takes to make a meal tailored to your needs.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Sep 2024

8/10 Good

Liliana Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Louis, Corfu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is amazing! Exceptional service! Will be back!
Stayed 5 nights in Sep 2024