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Hotel el Moro

2.5 star property
Hotel near Puerto Morelos Beach in Puerto Morelos

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel el Moro

Outdoor pool
Interior detail
Business centre
Terrace/patio
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    2 min walk
  • Ojo de Agua Beach
    2 min walk
  • Puerto Morelos Artists’ Cooperative
    2 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Room options

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom

  • Partial ocean view
  • Sleeps 5
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Pool

Hotel & Beach Club Ojo de Agua

Pool
Kids pool
Free WiFi
Restaurant
3.7 out of 5, Good, (545)
The price is CA $186
per night
CA $227 total
includes taxes & fees
1 Jan - 2 Jan
Hotel & Beach Club Ojo de Agua

About the area

Puerto Morelos

Close to the beach.At this hotel, you'll be steps from Puerto Morelos Town Square and Faro Inclinado. Ojo de Agua Beach and Puerto Morelos Artists’ Cooperative are also within half a mile (1 km).

What's nearby

  • Puerto Morelos Town Square - 2 min walk
  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Artists’ Cooperative - 2 min walk
  • Crococun Zoo - 7 min drive
  • Puerto Morelos Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Punta Corcho - ‬3 min walk
  • ‪Merkadito del Mar - ‬3 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬2 min walk
  • ‪Panna e Cioccolato - ‬1 min walk
  • ‪Peninsula - ‬2 min walk

About this property

Hotel el Moro

Hotel near Puerto Morelos Beach in Puerto Morelos
Hotel el Moro offers its guests an outdoor pool, a rooftop terrace, and a garden. WiFi is free in public spaces. Hotel el Moro also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this Puerto Morelos hotel.

  • 10 guestrooms or units
  • 3 levels
  • 3 buildings
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Garden
  • Smoking in designated areas
Hotel el Moro offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. 45-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: USD 6 for adults and USD 5 for children

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 45-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Posada el Moro
Posada el Moro Hotel
Posada el Moro Hotel Puerto Morelos
Posada el Moro Puerto Morelos
Posada El Moro Riviera Maya, Mexico - Puerto Morelos
Hotel el Moro Puerto Morelos
Hotel el Moro
el Moro Puerto Morelos
Hotel el Moro Hotel
Hotel el Moro Puerto Morelos
Hotel el Moro Hotel Puerto Morelos

Hotel el Moro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 191 reviews" "
Rating 8 - Good. 80 out of 191 reviews" "
Rating 6 - Okay. 22 out of 191 reviews" "
Rating 4 - Poor. 7 out of 191 reviews" "
Rating 2 - Terrible. 7 out of 191 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to stay in the hotel. High recommend. The only problem is it was hard to find a parking
Stayed 2 nights in Jul 2024

6/10 Okay

Patrick, Solon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind but limited English, not a complaint, just a comment. The room was clean and comfortable. You can't flush the toilet after using toilet paper, not uncommon in Mexico but visitors need to know. Our air conditioner was a little funky, it is difficult to get ice, there is no in room coffee but you will get a delicious breakfast and coffee starting at 7:30 AM. The pool picture is deceiving, it isn't really great. The view from the roof top is though! Great location! We felt safe and will stay again for a couple of days. Not enough amenities for a week for us.
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Sweet, comfortable, convenient, modest hotel close to the main square. This location makes it a little noisy since there are a lot of bars and restaurants nearby. It’s a great value for the money if you are not looking for luxury. Staff are friendly and helpful. Eggs, toast and fruit for breakfast. We felt very safe.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Travelled with partner
Liked: Staff & service
Great for a short stay. Close to the beach. Nice breakfast. Helpful staff. Basic amenities. Stairway tough to maneuver with luggage. Noisy during the day.
Stayed 1 night in Nov 2023

2/10 Terrible

Tian Marie

Stayed 2 nights in Nov 2023

10/10 Excellent

Estefany

Stayed 6 nights in Jun 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Super close to center and very helpful staff!
Stayed 2 nights in Jun 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
Muchas gracias atencion de primera estuvimos muy agusto
Stayed 2 nights in May 2023

10/10 Excellent

Shaylene

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Stayed 1 night in Mar 2023

10/10 Excellent

Kara L

Stayed 1 night in Mar 2023

10/10 Excellent

Ivan

Stayed 1 night in Mar 2023

10/10 Excellent

Janice

Stayed 3 nights in Feb 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel..old mexico ..charm location is perfect ..near the beach and may places to eat!!
Stayed 1 night in Jan 2023

10/10 Excellent

Thomas, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Dec 2022

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have this hotel excellent ratings. I would like to mention to readers it is not the Ritz or Hilton by far, due to the age of the property, however, the courteous staff, location and onsite pool cannot be beat on this strip of Javier Rojo Gomez. It is very true to the old days of Puerto, when there was a dirt road leading into the portside from the highway, that was my first visit to Puerto in the 80's. We booked a return trip before we checked out. The staff is very helpful.

8/10 Good

Vicki

Stayed 1 night in Nov 2022

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was greatonly issue wass noise from drill machine out back accross the road

8/10 Good

Joseph

Stayed 6 nights in Apr 2022

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and friendly
The location is very close to the beach and the town center which made it a bit noisy on a Saturday night during spring break but the bands at the clubs/restaurants stopped around 11:00 pm.
Stayed 1 night in Mar 2022

10/10 Excellent

jessie

Stayed 1 night in Mar 2022

8/10 Good

Barna

Liked: Cleanliness, staff & service
Seen better times…
A classical style estate complex with large, comfortable rooms at a very good location. Once the music from two neighboring restaurants were over, 10:30, not bad, we got a pleasant night. A good breakfast, then the day started with the comfort of being close to the center of town. There were several noncritical inconveniences which could have been avoided if the place were better maintained. A stuck window, broken AC, forever-closed safe box etc., the hotel cries for maintenance.
Stayed 1 night in Mar 2022

4/10 Poor

Vladimir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2022

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We like that is was small and close to everything. Staff was very friendly
Stayed 5 nights in Feb 2022