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Grand Park Royal Cozumel - All Inclusive

4.0 star property
4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Front of property
On the beach, free beach cabanas, sun loungers, beach towels
Deluxe Nature View

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Villa Blanca Reef
    10 min walk
  • Stingray Beach
    15 min walk
  • Discover Mexico Cozumel Park
    19 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    14 min drive

Room options

View all photos for Deluxe Nature View

Deluxe Nature View

Deluxe Nature View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of the House-Non refundable

Free minibar items, in-room safe, desk, blackout drapes

Run of the House-Non refundable

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View

Balcony

Deluxe Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property
Melia Cozumel All Inclusive
Pool
All-inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (1011)
The price is CA $342
per night
CA $418 total
includes taxes & fees
1 Dec - 2 Dec
Melia Cozumel All Inclusive

About the area

Cozumel

On the beach.Within a 10-minute walk of the property, you'll find Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within half a mile (1 km).

What's nearby

  • Stingray Beach - 15 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

  • 242 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • 3206 sq ft of conference space
  • 298 sq m of conference space
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Playground
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 32.57 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1004 reviews" "
Rating 8 - Good. 288 out of 1004 reviews" "
Rating 6 - Okay. 181 out of 1004 reviews" "
Rating 4 - Poor. 110 out of 1004 reviews" "
Rating 2 - Terrible. 78 out of 1004 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tawnia Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit there, some of the restaurants weren’t that good but the other ones made up for it. It’s a big resort plan on walking. It could have provided more varied activities.
Stayed 4 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by. Staff was wonderful.
Stayed 7 nights in Aug 2024

8/10 Good

Christopher A

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good vacation- reviews are right on- food was OK not great.
Stayed 7 nights in Jul 2024

6/10 Okay

Jessica Jean

Stayed 7 nights in Jul 2024

6/10 Okay

Timothy Coe

Travelled with family
Disliked: Amenities, property conditions & facilities
There were too many things broken, toilets, elevators, no food in one of the snack bars.
Stayed 7 nights in Jul 2024

8/10 Good

Frank Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
1/2 the elevators didn’t work
Stayed 5 nights in Jul 2024

4/10 Poor

Hala

Travelled with partner
Disliked: Amenities
Rooms are spacious, nice and clean. Food is very hit and miss. We found that the Pescador restaurant had pretty much the only edible food. Pools are extremely dirty and unkept. Check in took at least an hour. Room service and restaurants waits take over an hour. Hotel is run down. Too many guests for amount of staff.
Stayed 6 nights in Jul 2024

6/10 Okay

Sandra, Baytown

Travelled with partner
Pack your patience during check in. It will take you a very long time. Beach area is small and they have limited seating. Food is good at specialty restaurants. We are not pool people so I cant comment on that. Drinks were okay. It would be good w a family and kids. Screaming kids were everywhere. It was okay for the low price but would probably never go back. Oh the AC on 6th floor 2nd tower didnt work well and the elevators are tiny and slow. Use the stairs if you are able to.
Stayed 3 nights in Jul 2024

8/10 Good

Nicolas, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities
Although I there are more things that I liked than disliked. The biggest dislike is the privacy you have in your rooms. You can hear everything your neighbors SAY and DO. But overall 4 o 5 experience.
Stayed 3 nights in Jul 2024

4/10 Poor

kevin, FRANKLIN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

kevin, FRANKLIN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed at this resort approximately 40 times in the past 9 years. The employees are super attentive and work hard. However everything is broken! The pool has severe black algae, most of the elevator do not work, my tv did not work, my phone did not work, and more. I need hip and knee surgery and access to elevators is important. I love the employees, but they have little tools to work with. The buffet has fewer items and the quality in bad! Over the past few years I keep giving them another try, but things seem to go without repair. The beds use to have a sheet between you and the dirty blankets, but no longer. The blanket had blood stains on both beds. They offer a bare minimum drinks in the refrigerator and fewer towels than before. The pool bar had a tap broken so they served beer from a plastic jug. The beer was poured into jugs from other bars, flat beer. I will not stay here again after 40 visits! The will say "sorry for your experience but we are working on correcting the problems". Total BS. DO NOT STAY HERE!!!
Stayed 5 nights in Jul 2024

6/10 Okay

Darren

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Okay experience for the money. What I’d consider a “budget all-inclusive”. The food was okay, but nothing spectacular. The drinks were good and the people and service was great! The place really just needs updating, a facelift, some maintenance (2/4 elevators in our building were down and the filter pumps in the pools were broken), and more attention to the quality of the food. For the money, it was a fine experience.
Stayed 4 nights in Jul 2024

8/10 Good

Jesse William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed outmr stay. Everything as advertised.
Stayed 5 nights in Jul 2024

6/10 Okay

Deborah

Travelled with family
Basic all inclusive- we had little to no hot water. Food was ok. Very loud
Stayed 7 nights in Jul 2024

10/10 Excellent

Duncan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Thoroughly enjoyed every bit of it!
Stayed 3 nights in Jul 2024

10/10 Excellent

Itzel

Stayed 7 nights in Jun 2024

6/10 Okay

JAMES, Parker

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The grounds are terrible to walk on. Very uncomfortable for elders and strollers. Only one elevator worked for the entire building all week long. Food is very bland and flavorless. No intention on ever staying here again.
Stayed 6 nights in Jul 2024

4/10 Poor

Tracy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Check in should not take half an hour with 6 reception employees and being the first guests in line. Epic fail on first impression. Pools are full of black and green algae. Don’t blame the hurricane. It is embedded on the walls of the family and infinity pool. This is neglect pure and simple. Food was always cold and borderline inedible. Buffet was lame other than breakfast. Italian restaurant was disgusting. Not enough pool chairs or beach chairs were ever available unless you claim one at 6 a.m. People mark their territory with a towel, then don’t even use chairs all day while on excursions. Staff needs to enforce time limit on abandoned chairs. Several items in disrepair on the property. Most employees were very friendly and provided great service. This is not a 5-star resort, however. Probably would not return, mostly due to food quality and pool cleanliness. Many other quality properties available with same or better pricing.
Stayed 7 nights in Jul 2024

8/10 Good

Aimee Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decoration, how beautiful the hotel looks, the different choices of restaurants and food, the view is beautiful. I recommend this property if you are looking for rest since it has it all, it’s a relaxing place.
Stayed 5 nights in Jun 2024

8/10 Good

Adolfo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the water
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebriting was just great 👍
Stayed 5 nights in Jun 2024

8/10 Good

edwin

Liked: Cleanliness, staff & service
Thanks
Stayed 5 nights in Jun 2024

8/10 Good

Alyssa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property. Very pretty, clean, wonderful staff. Food is less than desireable, unfortunately. Drinks were ok. Definitely needs improvement in those areas
Stayed 4 nights in Jun 2024

10/10 Excellent

Landon Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jun 2024

6/10 Okay

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This property is ok. We had stayed here before but this time was not as good. There were some definite sanitary concerns. People were puking on themselves, pool chairs, and walkways. When brought to staffs attention they did not care, this includes management. Due to the rain there was entertainment in the lobby area. It was great that they moved the entertainment, but they couldn’t even leave the cushions on the chairs due to fear of rain getting them wet. People were sitting on hard, uncomfortable seats, some even having metal under them. I think it’s sad that a big resort prioritizes its cushions over the comfort of its travelers. Over our 10 days there were many nights where the shows were canceled due to rain, understandable, however they had a large indoor space where the shows could have been held. They held 1 show in there. A positive was that they upgraded our room, which was nice. The food in the buffet was decent, we could always find something to eat. A huge plus was the pescador restaurant at night. Their food was excellent and the menu was always different. Overall, we would probably return again but would HOPE that by then management would care about the comfort and happiness of all of their guests, not just their vacation club members.
Stayed 10 nights in Jun 2024