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Grand Park Royal Cozumel - All Inclusive

4.0 star property
4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Front of property
Balcony
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Pool
  • Spa

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Villa Blanca Reef
    10 min walk
  • Ernesto's Fajitas Factory
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    214 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    14 min drive

Room options

View all photos for Deluxe Nature View

Deluxe Nature View

Deluxe Nature View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of the House-Non refundable

Free minibar items, in-room safe, desk, blackout drapes

Run of the House-Non refundable

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View

Balcony

Deluxe Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Beach

Melia Cozumel All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (1007)
The price is CA $729
per night
CA $888 total
includes taxes & fees
2 Jan - 3 Jan
Melia Cozumel All Inclusive

About the area

Cozumel

On the beach.Within a 10-minute walk of the property, you'll find Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within half a mile (1 km).

What's nearby

  • Stingray Beach - 15 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

  • 242 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • 3206 sq ft of conference space
  • 298 sq m of conference space
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Playground
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 32.57 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1002 reviews" "
Rating 8 - Good. 285 out of 1002 reviews" "
Rating 6 - Okay. 181 out of 1002 reviews" "
Rating 4 - Poor. 111 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

DAVID, ARLINGTON

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food at this property is INEDIBLE! The people who work there are very nice and helpful and the rooms are nice. The pools were so cold there were barely anyone in them. I was there for an Ironman and got sick from the food as well as my wife. I have never had such bad food at the buffet and the pool areas. DO NOT EAT HERE!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Martin, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We known this resort for years Every time we get awesome memories here. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly honest and always serving with a smile
Stayed 8 nights in Aug 2024

2/10 Terrible

Cordelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room and food was terrible
Stayed 7 nights in Jul 2024

4/10 Poor

Garrett

Disliked: Property conditions & facilities
Room wasn’t what was paid for. AC didn’t work very good. Shower had water all over bathroom floor when used. Areas closed off like the pool restaurant. Too many noisy kids and even a few fighting adults. Not the park royal from 10 years ago. Kind of sad to see it like this cause it was once a great place.
Stayed 3 nights in Aug 2024

10/10 Excellent

clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here 7 times over the years. Still my favorite resort in Cozumel.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosalea Stella

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times and have always enjoyed it. The rooms are clean and comfortable. The staff is always friendly and go out of their way to make your stay enjoyable. There are options for dinner in the hotel which is nice.
Stayed 2 nights in Aug 2024

6/10 Okay

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food definitely needs to be worked on. Service was great. Room service will take an hour to be delivered no matter what you order. The beach was kind of depressing. Super close to the port. Room was always cleaned, but shower had no hot water. Safe environment. AC worked great. Bed was very firm. Loved the stay here.
Stayed 5 nights in Aug 2024

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately our AC didn't work well making for very hot nights and hard to sleep. The hotel had several issues with sewage lines meaning it had a very bad smell of stool and several toilets were closed.
Stayed 4 nights in Aug 2024

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff, food is average. Do not go to the Italian restaurant. The Mexican is better.
Stayed 2 nights in Aug 2024

10/10 Excellent

jason bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great vacation will be back.
Stayed 6 nights in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Carrie

The food was not great
Stayed 5 nights in Aug 2024

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and safe.
Stayed 4 nights in Aug 2024

2/10 Terrible

Datha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s nothing luxurious about Grand Park Royal. Our party booked four rooms through Expedia for one night of our trip. Let’s start with check in which had more red tape than border control. It took a solid 20 minutes to check in. They give us wristbands and make us write out the words “I have been notified I will pay 1800 pesos if I lose the armband.” It’s a disposable plastic band. If your signature on the check in paperwork varies at all from your passport signature, you have to sign it again. They forced us to leave one passport hostage at the front desk as another security guarantee to get their wristbands back. Not sure what kind of issues they have had to make them go to these measures, but it’s clearly not an upscale clientele. We finally got the all-clear to go to the pool. The pool water was murky with so much debris floating in it, another part had black algae growing on the bottom. It’s nothing like the pristine clear pools you expect from a high end resort. Even though we had wristbands, we were denied towels at the pool because we didn’t know our room number yet. We finally convinced the worker to give us some towels, but you’re only allowed four per room. She painstakingly wrote down each one we took and then wrote notes if we returned it. Since we didn’t have a room for the first few hours, we just had to use the pool bathrooms which were filthy and smelled. We took our daughter to the bathroom and there was poop on the floor. Very low quality resort.
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property…very pretty, great pools and bars! The staff were awesome, especially the entertainment staff! We had an issue with the AC going out….it took longer than it should have to address the issue and, ultimately, move rooms. But we had no other issues after that. The food is just ok….Mexican restaurant was not good, but the Italian restaurant was amazing! The man-made lagoon was nice but small, no natural beach to walk on. Regardless, I would recommend!
Stayed 3 nights in Aug 2024

8/10 Good

Tawnia Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit there, some of the restaurants weren’t that good but the other ones made up for it. It’s a big resort plan on walking. It could have provided more varied activities.
Stayed 4 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by. Staff was wonderful.
Stayed 7 nights in Aug 2024

8/10 Good

Christopher A

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good vacation- reviews are right on- food was OK not great.
Stayed 7 nights in Jul 2024

6/10 Okay

Jessica Jean

Stayed 7 nights in Jul 2024

6/10 Okay

Timothy Coe

Travelled with family
Disliked: Amenities, property conditions & facilities
There were too many things broken, toilets, elevators, no food in one of the snack bars.
Stayed 7 nights in Jul 2024

8/10 Good

Frank Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
1/2 the elevators didn’t work
Stayed 5 nights in Jul 2024

4/10 Poor

Hala

Travelled with partner
Disliked: Amenities
Rooms are spacious, nice and clean. Food is very hit and miss. We found that the Pescador restaurant had pretty much the only edible food. Pools are extremely dirty and unkept. Check in took at least an hour. Room service and restaurants waits take over an hour. Hotel is run down. Too many guests for amount of staff.
Stayed 6 nights in Jul 2024