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Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property
4.5-star luxury property near El Palmar Beach, connected to the convention center

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Balcony
Lobby
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • All-inclusive
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Playa Azul Grand
    ‪5 min walk‬
  • Playa Carey
    ‪5 min walk‬
  • Cocodrilario
    ‪6 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Suite

Minibar, in-room safe, desk, iron/ironing board

Luxury Suite

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Minibar, in-room safe, desk, iron/ironing board

Luxury Room

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite One Bedroom

Minibar, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Similar properties

Room

Las Brisas Ixtapa

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (1358)
The price is CA $206
per night
CA $248 total
includes taxes & fees
7 Mar - 8 Mar
Las Brisas Ixtapa

About the area

Ixtapa

On the beach.Within a 10-minute walk of the property, you'll find Playa Azul Grand and Playa Carey. Sacrificio Beach and Cocodrilario are also within half a mile (1 km).

What's nearby

  • Linda Beach - 8 min walk
  • Varadero Beach - 9 min walk
  • Coral Beach - 9 min walk
  • Ixtapa Island - 9 min walk
  • Quieta Beach - 19 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 42 min drive

Restaurants

  • ‪El Encanto Restaurant | Club Med - ‬10 min walk
  • ‪Bambu y Sakura - ‬6 min walk
  • ‪La Estrella Bar | Club Med - ‬10 min walk
  • ‪Oyster Bar - ‬5 min walk
  • ‪Costa Azul - ‬5 min walk

About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4.5-star luxury property near El Palmar Beach, connected to the convention center
Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa offers its guests 3 outdoor swimming pools and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, an arcade/game room, and gift shops/newsstands are also featured at the luxury Azul Ixtapa Grand All Inclusive Suites & Spa. Self parking is free.

This 4.5-star Ixtapa property is smoke free.

  • 1 building
  • 323 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private indoor hot tub

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1449 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Victor J

Stayed 7 nights in Dec 2024

6/10 Okay

Vanessa

Stayed 3 nights in Oct 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Azul Grand Hotel for 5 nights and 6 days Check in was straight forward, they did put us in a double bed instead of 1 king like I selected in Expedia, they informed there was no rooms available had to wait one day for us to switch rooms, they also tried to upsell us on premium wifi and the master suite, but the hotel had wifi ready for every inch of the hotel🤔 Room was clean and great only had one issue with the jacuzzi not working maintenance had to come in and repair the water pump, other then that room was great and the view was incredible, btw almost nothing included in the room just basic shampoo and soap, bring your own tooth paste, tooth brush etc. They did have a store downstairs that sold everything for a good price. Food was amazing, the buffet was tasty and had different options everyday we loved the 3 specialty restaurants food was very good. Drinks were kind of watered down not too sure how much alcohol they put in. Spa was nice and had decent prices, we did a masaje and facial for 160$ for two people. They had a sauna and an ice bath, which was a nice touch. Overall compared to other all inclusive resorts I been in (Cancun,Playa de carmen, Puerto Vallarta) Grand Azul was a good value for what you get everyone was so nice and friendly.
Stayed 5 nights in Nov 2024

6/10 Okay

Thaylin Leanne

Liked: Cleanliness
This is the 4th time we have stayed here, with a large gap during Covid of course. Things seem to have changed from customer-focused, to money-grabbing practices towards repeat non-local guests. Dining staff at the buffet, restaurants and pools were great, however, with check-out procedures never once explained to us and certainly handled differently than our last stays at Azul Grand, we were forced to pay $1,400 pesos at 2PM even though we vacated our guest room at check out time of noon. We stayed in the cool of our friends room until it was time for a taxi to the airport at which time we were accused of staying late in our room. The resort is far from busy, and even though we did not even arrive to stay until a full 48 hours after we were due to check in, thanks to a failed Westjet Connection, the Supervisor on Duty Saturday Yazael literally demanded we pay this ridiculous late fee.
Stayed 7 nights in Nov 2024

10/10 Excellent

Holger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, hospitality was amazing. Lots of activities at the resort. The view is amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel food was one of the best food for buffet style that I ever experienced
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad
Stayed 3 nights in Oct 2024

8/10 Good

Christy

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

RON

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms had unobstructed ocean view. Very clean and tidy rooms, super friendly staff. One thing we found annoying was that the elevators seem to take a long time to reach our floor. One of the activities at the resort is mountain biking, Vladimir our guide did a great job on the 13’s km ciclopista(bike trail) near the resort through the jungle. Strongly recommend it overall a great experience.
Stayed 2 nights in Sep 2024

8/10 Good

Fernando

Sigue teniendo un nivel alto en la calidad del hotel y sus servicios
Stayed 3 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Maricela, Waukegan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Resort was OK but not for the amount we paid to stay. The restaurants had very limited availability and the food selection was not great
Stayed 3 nights in Sep 2024

4/10 Poor

Juan Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Celia Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services were great! Nice clean rooms with ocean view, safe walking trails, good food, at night there is a lounge bar with karaoke for 1 hr and then becomes a discotheque where you can dance to any kind of music you request. We had a great time.
Stayed 5 nights in Aug 2024

10/10 Excellent

Justine

Stayed 3 nights in Aug 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible.
Stayed 5 nights in Aug 2024

8/10 Good

Blanca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice and relaxing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Just pillows had a little odor.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
We’re really don’t feel the a/c unit in the lobby.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd year staying at Azul Grand for our annual girls trip to celebrate my birthday. We enjoyed ourselves so much. Everyone is so friendly, helpful and accommodating. The hotel is always clean and inviting. We love to stay here.
Stayed 6 nights in Jul 2024

10/10 Excellent

Cecilia

Stayed 6 nights in Jul 2024

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility service was excellent . Food is ok
Stayed 5 nights in Jul 2024