Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Aerial view
Outdoor wedding area
Water park
Children's activities

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    4 min walk
  • Arrecife de Puerto Morelos National Park
    4 min walk
  • Crococun Zoo
    4 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

Premium Deluxe with Plunge Pool Double Beds

  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical View Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Preferred Club Ocean View King Bed

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Honeymoon Suite

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deal of the Day

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Preferred Club with Plunge Pool Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View Double Beds

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical King

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Master Suite

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

  • 83 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite Premium

  • 83 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deal of the Day Preferred

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Preferred Club Ocean View & Pool Front Double Beds

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Puerto Morelos

Beachside getaway.Within a 5-minute walk of this Puerto Morelos property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Petempich Bay are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 4 min walk
  • Crococun Zoo - 4 min drive
  • Ojo de Agua Beach - 6 min drive
  • Puerto Morelos Town Square - 6 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬1 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Sensai - ‬4 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 486 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • Meeting rooms
  • 8342 sq ft of conference space
  • 775 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch plasma TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1063 reviews" "
Rating 8 - Good. 227 out of 1063 reviews" "
Rating 6 - Okay. 130 out of 1063 reviews" "
Rating 4 - Poor. 40 out of 1063 reviews" "
Rating 2 - Terrible. 48 out of 1063 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for both adults and children. Staff very nice and attentive. Beach and pools clean and fun!
Stayed 5 nights in Oct 2024

10/10 Excellent

Janice

Stayed 4 nights in Sep 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great mixed drinks & food that is flavorful. Staff is wonderful. Beach was also nice. Cons: Property is a bit dated & do not get sucked into visiting Secrects for the UV Luxury membership unless you want some free spending vouchers for your time, which did come in handy:). Also not the place for you if you dont have kids or care to hear others kids while on vacation.
Stayed 5 nights in Sep 2024

10/10 Excellent

Zoe Ranea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

London Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great we have a very wonderful time.
Stayed 6 nights in Aug 2024

10/10 Excellent

ANNIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a great time. Definitely would return.
Stayed 5 nights in Aug 2024

8/10 Good

Ronald, Little Rock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller property so great for family traveling with kids.
Stayed 3 nights in Aug 2024

6/10 Okay

Jeong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was great. Food was fine, Mexican food and the Hibachi were the only good restaurants. Plumbing issues two days in a row, lighting in the room was faulty hence couldn’t get great sleep, and activities in/by the pool were entertaining, but pretty short lived.
Stayed 4 nights in Aug 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here, The only thing I wasn’t fond of was the amount of children in the infinity pool at the bar it would’ve been nice to have a designated time for adults only. Beautiful resort and extremely friendly, helpful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Kattia Araya

Travelled with family
Liked: Cleanliness, staff & service
The staff is very nice and most of the time very helpful. The food it is just ok. The best restaurant they have is the French one, the staff and the service is that restaurant is excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great. The daily activities were great family fun. Staff was amazing and the food was excellent. We will be back to create more memories!
Stayed 5 nights in Jul 2024

8/10 Good

Roy Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service at this resort was nothing short of excellent, 10 stars if I could. Our premium deluxe room with plunge pool gave us preferred access because we booked through expedia. The private pool provided us with great entertainment and relaxation away from the main area, especially in the afternoon. The preferred access allowed us to enter the lounge directly across from our room, which provided great breakfast options. The resort is a little dated, but comfortable nonetheless. The areas directly outside the hotel arent developed or convenient for for a night out, but a quick cab ride will get you into Puerto Morelos for dinner or local shopping. The STAFF!! The staff was spectacular! Javier and Victor were the best poolside hosts and Enrique was the most amazing waiter at the Seaside restaurant. Overall, the staff across the resort were always professional, friendly, and ready to provide top notch service at anytime. I truly enjoyed their service, patience, and good nature while dealing with so many guests. Overall, I would visit this resort again, it was a great experience!
Stayed 7 nights in Aug 2024

8/10 Good

Maria Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ocean front and everything was close and easy to walk to, not a huge resort which I liked. Very family/kid friendly. The kids club was a good option for kids to enjoy something other than sun, water, beach. We loved the plunge pool, it was definitely worth the upgrade. The room had an interesting shape so there isn’t a lot of room for kids/family to move around. We were traveling with an infant under 1 so had a crib and suitcases - we arranged the room to work for us. Bathroom is large and beds are comfortable. The staff at the resort very friendly and helpful. Check in was so easy and quick. The sandy beach is beautiful and ocean calm. Some seaweed but clear areas in the water to enjoy. We saw several people snorkeling right off the beach and there is a coral reef close to the shore. Food was delicious at the restaurants, buffet, and room service. Overall it is a great resort and would recommend.
Stayed 7 nights in Aug 2024

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Ryan Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome!
Stayed 3 nights in Aug 2024

2/10 Terrible

Allen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is fine but the staff is untrustworthy, a large sum of money was stolen from my room out of my backpack which means they were going through my personal items, staff didn’t seem to care much and gave us a direct email to communicate with after they do their “investigation” and they have not responded once when they promised at least an update, it’s been 3 months now. Plenty of other beautiful places in Cancun to spend your time and that are more fun from my experience, I’d pick anywhere but here.
Stayed 8 nights in May 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful! The only issue we had was on the last day we almost missed our transport to the airport because we were waiting on them to bring our bags to the front. We called several times but I assume they were very busy with check ins. Overall everything was beautiful. We saw 4 wedding on the property which was amazing to see how they turned a common area to wedding venues.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing, everyone was fantastic and so friendly and polite. Staff made sure you had everything you needed. There was a booth for excursions and so many opportunities to do something fun! The property outside was a little rough with potholes but there isn’t much reason to leave!
Stayed 3 nights in Aug 2024

6/10 Okay

Edward George Bishop

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had a great time at Dream Rivera a very beautiful property. Quick on the bad and let’s finish with the good. We had either cat or dog poop right outside of our room for 3 days of our stay. Even after telling first desk and other works about it. Also the pool toilet drop cans looks like trash cans so make sure to read signs. We had a VIP room and was suppose to have a mini bar with alcohol in our room we only had beers and can soda. We were looking for the premium alcohol. Also was looking for tamales my whole stay and it was on the menu but unavailable every day. I asked everyday. Now the good: all the food we did have was great, mouth watering leaves you wanting more and more. Just not the buffet 👎every employee was great and helpful all around the property. And finally the spa, we had Hydro massages followed by fully body massages and that’s was excellent. No better way to close out the vacation.
Stayed 4 nights in May 2024

4/10 Poor

Angelyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was subpar
Stayed 6 nights in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and. Staff always friendly and helpful beautiful resort my 2nd stay the gift shop is extremely expensive for basic items when you don't have any other options to get but overall A resort
Stayed 3 nights in Jul 2024

10/10 Excellent

Maibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family vacation
Stayed 6 nights in Jul 2024