Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
NEW Preferred Club Indigo Junior Swim Out Ocean Front King
Terrace/patio
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • All-inclusive
  • Breakfast included
  • Spa

Explore the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    4 min walk
  • Puerto Morelos Beach
    13 min walk
  • Crococun Zoo
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

Preferred Club Master Suite Beach Front Swim Out King

  • 97 sq m
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

  • 57 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

  • 97 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

Preferred Club Junior Suite Beach Front Swim Out Double

  • 48 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Beach Front Swim Out King

  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Family Junior Suite Tropical View

  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Junior Suite Tropical View

  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Governor Suite

  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Deluxe)

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite Tropical View Double

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Junior Suite Ocean Front King

  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Deluxe)

  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

NEW Preferred Club Indigo Master Suite Ocean Front

  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Two-Story Villa

  • 120 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

NEW Preferred Club Indigo Junior Suite Ocean Front Double

  • 57 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deal of the Day Preferred

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

Preferred Club Junior Suite Tropical View Double

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

  • 114 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

Deluxe Junior Suite Tropical View King

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

  • 57 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Deal of the Day

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Puerto Morelos

Beachfront retreat .Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 13 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Ojo de Agua Beach - 11 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬4 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬14 min walk
  • ‪Sports Bar - ‬12 min walk
  • ‪Sensai - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

5-star beachfront property near Puerto Morelos Beach
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 488 guestrooms or units
  • 3 levels
  • 14 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Sapphire Resort & Spa - All Inclusive offers 488 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • In-room child care (surcharge)
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 6 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Foosball table
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Kayaking
  • Mini golf
  • Paddleboards on site
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 44
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch LED TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 478 out of 1030 reviews" "
Rating 8 - Good. 246 out of 1030 reviews" "
Rating 6 - Okay. 151 out of 1030 reviews" "
Rating 4 - Poor. 59 out of 1030 reviews" "
Rating 2 - Terrible. 96 out of 1030 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the indigo club and it was great. We will be back
Stayed 4 nights in Sep 2024

2/10 Terrible

sharon

Stayed 4 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica, Miami Gardens

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I would totally recommend.. it was awesome!!!
Stayed 3 nights in Sep 2024

8/10 Good

Satchel

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Valentin Lvovich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a main buffet a little bit too hot, but overall nice place, nice people, nice beach.
Stayed 6 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, kind staff, great food and pool and beach. Highly recommend
Stayed 3 nights in Aug 2024

2/10 Terrible

Alnawaz Fatehali

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Julio Ernesto Cardenas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amé las instalaciones el servicio 10/10 recomiendo este lugar
Stayed 3 nights in Sep 2024

10/10 Excellent

Taishima Cannie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I absolutely love the resort we stayed at. Didn’t know location was so far from convenient store. Other than that Everything was great!
Stayed 3 nights in Sep 2024

2/10 Terrible

Brooke Tiffany

Hard to reach and not understandable
Stayed 3 nights in Aug 2024

4/10 Poor

Amanda Gail

Stayed 7 nights in Aug 2024

10/10 Excellent

Yesenia

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a very nice getaway for a few days. The food was good, room was in a great location and clean, staff was very helpful and friendly. It was a great place to relax and enjoy our time together. It was safe. I wish the food options were visible and we did not need to use the app. Went to dinner a few days and the restaurant was closed that night. The entertainment was lame. No excitement at the pool during the day but was okay in the evenings. We truly enjoyed ourselves!
Stayed 3 nights in Aug 2024

10/10 Excellent

James Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really really enjoyed this hotel. Our 5 kids also had an amazing time. We went to celebrate my wife's 50th birthday and she also had a blast! Room service was available 24/7, te preferred club was one of our favorites. The rooms are clean and beautiful. The food is delicious, the drinks also delicious. The restaurants are nice and the employees do their best to make you feel great!! We will definitely be back. Thank you
Stayed 7 nights in Aug 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Service, everything in one place easy and convenient.
Stayed 4 nights in Aug 2024

6/10 Okay

Denise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants was very limited with it being an all inclusive hotel. There were some sort of work going on with the building. Staff was friendly though.
Stayed 3 nights in Aug 2024

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness, amenities
Algunos meseros y cocineros del buffet tenían mala actitud y se sentía descriminacion, cuando hicimos el check out el señor del escritorio de nombre Roberto, con una actitud muy mala especialmente cuando le dijimos que íbamos a pagar en efectivo los gastos extra.
Stayed 8 nights in Aug 2024

8/10 Good

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Madeline Elaine

Stayed 7 nights in Jul 2024

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and polite. When you call for room service, housekeeping etc they arrive promplty. Pool could be a bit cleaner. Bartenders were awesome. Jamie at poolside bar was amazing. Enjoyed poolside activities the staff provided. Excellent food and dining experience as well.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sarahannzita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return. Came for a quiet vacation and was highly satisfied with the room and specialty restaurants. Areas that weren't blessed with the winds of the beach were very hot and infested with mosquitos. Overall, just bring a fan and bug repellent and you'll be fine.
Stayed 2 nights in Jul 2024

6/10 Okay

Lesley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our stay was just alright nothing special even with the VIP upgrade.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacoba De

Stayed 4 nights in Aug 2024