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Grand Residences Riviera Cancún All Inclusive

5.0 star property
5-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Microwave, espresso maker
47-inch plasma TV with cable channels, TV, DVD player

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Ojo de Agua Beach
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite King Bed

Junior Suite King Bed

Junior Suite King Bed

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Elite Suite

Premium bedding, minibar, in-room safe, desk

Elite Suite

  • 132 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 223 sq m
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • 281 sq m
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

  • 132 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Room

Room

Room

  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

  • 223 sq m
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

  • 291 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • 281 sq m
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

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About the area

Puerto Morelos

Beachfront retreat .Within 3 miles (5 km) of this Puerto Morelos hotel, you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Artists’ Cooperative - 4 min drive - 3.4 km
  • Puerto Morelos Town Square - 4 min drive - 3.4 km
  • Ojo de Agua Beach - 7 min drive - 3.5 km
  • Sanctuary of Hope and Time Capsule - 11 min drive - 7.8 km
  • Puerto Morelos Beach - 13 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile de France - ‬18 min walk
  • ‪Arrecife Restaurant - ‬15 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk
  • ‪Zan-Za Bar - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

5-star beachfront hotel near Puerto Morelos Beach
Grand Residences Riviera Cancún All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Residences Riviera Cancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos hotel.

  • 144 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1006 reviews
Rating 8 - Good. 117 out of 1006 reviews
Rating 6 - Okay. 47 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful properly and lovely staff and beautiful beach front!!
Stayed 2 nights in Mar 2025

10/10 Excellent

STEPHEN JOHN, HAMILTON

Stayed 4 nights in Feb 2025

10/10 Excellent

Ramin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice but a little bit far from the city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Well worth the money.
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Food
Stayed 7 nights in Jan 2025

10/10 Excellent

Maryna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying. First was during Covid. Both times was amazing
Stayed 7 nights in Jan 2025

8/10 Good

Amy, Oak Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. While a wide variety of food, there are only two restaurants and buffet - food is good, but gets redundant. Wonderful, friendly staff. Unfortunately, if it rains there is really almost nothing to do.
Stayed 4 nights in Jan 2025

6/10 Okay

MITCH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like is the food. There's not much choice when it comes to food. I have went to other resorts in Cancun and the food was better, more options. I will not go to this resort again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Felix

Stayed 4 nights in Jan 2025

10/10 Excellent

Yohanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably the cleanest place I’ve ever stayed in. They were constantly cleaning. I couldn’t find one spot that was dirty! And their customer service was amazing I felt like royalty here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elena Urievna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, facility Cleaning and well kept, beautiful location. Excited all my expectations.
Stayed 5 nights in Jan 2025

10/10 Excellent

DANIEL

Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE Grand!!! It is an amazing place where they remember you and treat you like family.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jinous

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Dear Grand Residences team, From the moment we arrived, we were blown away by the warm hospitality, breathtaking surroundings, and top notch amenities. Every detail, from the beautifully maintained property to the delicious dining options, exceeded our expectations. The staff's attentiveness and friendliness made our stay truly special! Thank you once again for such a wonderful experience. We will certainly recommend Grand Residences to friends and family. Warm regards, Wei Zhong and family/friends
Stayed 5 nights in Jan 2025

10/10 Excellent

Mariam, Cuyahoga Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to slow down, this is the place for you. It is a bit removed from the little town of Puerto Morelos, but they do have a daily bike tour that takes you into town and of course it's an easy cab ride. The property is lovely and we had the room with a private pool / hot tub that we loved. All the pools were well heated since it wasn't super hot in January. The staff was all so awesome and accommodating. The activities staff was so great and hard working. We took advantage of the bike tour, water aerobics and a craft project - all included. Kiki and Gracia are wonderful. They also had games and books, etc. There were other activities too but some just don't have enough people at times. I think only 4 showed up for the Pickleball tournament. We also really enjoyed paining pottery for a small added charge. The food is only OK but the little restaurants are nice and it was just so convenient. We didn't want to take any risks with getting sick so we just ate at the resort. We probably enjoyed Mexican night and Italian night the most. The beach is a bit rocky and not as swimmable as you'd like but if you walk down toward the other resorts, it gets calmer and it's technically a public beach so you can swim wherever you want. You just probably can't take chairs at other places. We also did a short presentation at the hotel and got a free trip to the Dolphin experience within walking distance. Our kids absolutely loved that.
Stayed 6 nights in Jan 2025

10/10 Excellent

Temitope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot for a family vacation. Excellent service from the staff. Would gladly visit again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gary, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Stayed 7 nights in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathryn Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Dr Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay in Mexico. I would definitely go back again. Amazing staff. Beachfront unit. Amazing
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment is beautiful and the staff is very attentive. The best stay I've ever had.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for the all-inclusive. The food was great, lots of options but i enjoyed the themed dinners option. Drinks were not watered down. While it was cloudy much of my stay, the weather was warm and the ocean swim was nice too. I did not try any activities this time as I was only there to relax, and the hotel fulfilled that expectation.
Stayed 4 nights in Jan 2025

6/10 Okay

Kang

Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph-Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Stayed 7 nights in Dec 2024