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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
5-star beachfront property with 4 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
Balcony view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Building design
On the beach, beach cabanas, sun loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

9.2 out of 10
Wonderful
(64 reviews)
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down comforters, free minibar, in-room safe

Paradise Suite

9.8 out of 10
Exceptional
(37 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Paradise)

9.4 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(68 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Grand Residences Riviera Cancún All Inclusive

Pool
Hot tub
All-inclusive
Spa
4.7 out of 5, Exceptional, (935)
The price is CA $560
per night
CA $783 total
includes taxes & fees
1 Feb - 2 Feb
Grand Residences Riviera Cancún All Inclusive

About the area

Puerto Morelos

Beachside getaway.You'll be steps from Arrecife de Puerto Morelos National Park and a 5-minute walk from Petempich Bay. Also, Puerto Morelos Beach is within 2 miles (3 km) and Dr. Alfredo Barrera Marin Botanical Garden is within 6 miles (10 km).

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 7 min drive
  • Puerto Morelos Beach - 14 min drive
  • Ojo de Agua Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5-star beachfront property with 4 outdoor pools
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a steam room. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

  • 148 guestrooms or units
  • 4 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • 3 spa tubs
  • Fitness classes
  • Beach yoga
  • Bike parking
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini-fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 748 out of 1145 reviews" "
Rating 8 - Good. 201 out of 1145 reviews" "
Rating 6 - Okay. 109 out of 1145 reviews" "
Rating 4 - Poor. 39 out of 1145 reviews" "
Rating 2 - Terrible. 48 out of 1145 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William Scott, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in all areas, would highly recommend!
Stayed 4 nights in Nov 2024

10/10 Excellent

Madison, CANYON COUNTRY

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special
Stayed 5 nights in Nov 2024

10/10 Excellent

Irina

Stayed 3 nights in Sep 2024

10/10 Excellent

Drew

Stayed 5 nights in Sep 2024

10/10 Excellent

Smirla Alexandra Rivas

Liked: Cleanliness, staff & service, property conditions & facilities
The best resort
Stayed 5 nights in Oct 2024

8/10 Good

Julissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its super peaceful but the road that takes you the hotel is terrible. In this area you won’t be able to see the clear and blue water.
Stayed 2 nights in Oct 2024

4/10 Poor

Tamese

Stayed 4 nights in Sep 2024

10/10 Excellent

Arianna

Stayed 4 nights in Sep 2024

10/10 Excellent

Noah J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was overall a good stay. Employees were friendly, the bubble party in the pool was a highlight, taking pictures with parrots was cool. Food was really good, enjoyed the large portion sizes.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kapra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reaort was quaint, small with wonderful grounds. They were impeccable at keeping the resort clean, maintained and beautiful!
Stayed 5 nights in Oct 2024

8/10 Good

Guency, Allentown

Stayed 5 nights in Sep 2024

8/10 Good

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food and service were great. The manager was awesome. The spa was great. I just wouldn’t consider this a 4 1/2 star resort. Seems like every time I need a towel at the pool they were out.
Stayed 5 nights in Oct 2024

10/10 Excellent

Laura, phila

Stayed 5 nights in Sep 2024

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to check into this property. The security guard told me they were at full capacity and would not allow my cab entrance to the property. They told me call back during the week to cancel. I called Expedia and notified them immediately of this. Expedia tried to get my refund and property declined the refund and are saying that I no showed.
Stayed 1 night in Oct 2024

10/10 Excellent

Hardy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is phenomenal, the staff is friendly and very attentive to guests. They make guests feel welcomed and taken care of. The food and some of the facilities were not great as they were putting things back together after the winds from Milton. Overall, however, this is the best hotel in Cancun! Worth every penny!
Stayed 4 nights in Oct 2024

2/10 Terrible

Brenda

Stayed 7 nights in Jun 2024

8/10 Good

Galina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our anniversary in September 2024 with a three-night stay at Margaritaville Island Reserve Riviera Cancun, and overall, it was a great experience! Firstly, I want to mention the food. Unfortunately, the buffet left a lot to be desired. There wasn't much variety, and the bakery items were not fresh, leading to a bit of disappointment. While the food at the a la carte restaurants was decent, it was disappointing to find only two dining options available along with a taco bar. On a brighter note, the staff at the bars and restaurants were incredibly friendly and attentive, which enhanced our dining experiences. Their hospitality truly stood out! The resort was clean, and it was evident that the staff worked hard to maintain that cleanliness. However, some areas felt a little outdated, which could use a refresh. One thing we noticed was that the seagrass by the beach wasn't cleaned daily, which detracted from the overall beach experience. On the positive side, the fun activities at the pool were a joy! We enjoyed our time there, and it added to the overall enjoyment of our stay. In conclusion, despite a few drawbacks, we had a wonderful time celebrating our anniversary at this resort. We appreciated the friendly service and fun atmosphere.
Stayed 3 nights in Sep 2024

10/10 Excellent

Noelissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That place was a great only in the night is little quiet no music in Spanish
Stayed 6 nights in Sep 2024

10/10 Excellent

Enxhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and professional. The resort and rooms were very clean and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

wislay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Philadelphia

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

SCOTT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe at this resort. 4 stars only because the food is not amazing. It’s fine. But just fine.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel were amazing! Would recommend
Stayed 6 nights in Sep 2024

6/10 Okay

dawnmarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food is not very good
Stayed 6 nights in Sep 2024