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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Upscale beachfront hotel with 3 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free cabanas, sun loungers
Private beach, white sand
Amber Room
Sapphire, 2 Bedrooms | View from room
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot tub

Explore the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hot Tub, Ocean View

View from room

Room, 2 Queen Beds, Hot Tub, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About the area

Puerto Morelos

Beachfront retreat .Within a 5-minute walk of this Puerto Morelos hotel, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also, Puerto Morelos Beach is within 2 miles (3 km) and Sanctuary of Hope and Time Capsule is within 6 miles (10 km).

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Ojo de Agua Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Upscale beachfront hotel with 3 outdoor pools
Some rates at Sensira Resort & Spa Riviera Maya – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq m of conference space
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.32 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 922 out of 1645 reviews" "
Rating 8 - Good. 360 out of 1645 reviews" "
Rating 6 - Okay. 167 out of 1645 reviews" "
Rating 4 - Poor. 91 out of 1645 reviews" "
Rating 2 - Terrible. 105 out of 1645 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jay

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Navid

Stayed 3 nights in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ashok

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Edwin

Stayed 4 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nekia

Liked: Cleanliness, amenities
Amazing all the way around
Stayed 7 nights in Jun 2024

4/10 Poor

Tatyana

We went there for 10 night total group of 16 people 8 kids and 8 adults and thats the most boriest hotel ever, there is no kids activities, food are same for breakfest and lunch no buffet on dinner which is did not mention on their we site if you like quite place then this hotel is for you staff and personel no comments they are the best
Stayed 10 nights in Oct 2024

10/10 Excellent

Shaylynn

Great for family vacation
Stayed 4 nights in Jul 2024

2/10 Terrible

Lexus

Stayed 4 nights in Oct 2024

6/10 Okay

Justin

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Rahel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great great hotel!!! Great for traveling with little kids, loved the little water park, many activity options for kids. Everyone was very nice!!! Offered room cleaning every day. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our time at Sensor, staff were excellent, food was excellent with a good variety. Hotel was immaculate, our room as immaculate and the bed was so comfortable, in fact best bed we have ever slept in ever during any vacation.
Stayed 7 nights in Sep 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
This is a pretty nice resort, however a few complaints: The children’s club simply wasn’t what it was the last time we visited. Also, the food is no bueno
Stayed 7 nights in Sep 2024

10/10 Excellent

Ngoc Anh Thi, New albany

Travelled with family
Liked: Cleanliness, staff & service
Oliver Ochor in the Pool Service made the best latte He’s super nice sweet amd friendly The staff are amazing super friendly and accommodating but the resort needs to offer more activities at night and during the day, also more dining options Other than that everything is good!
Stayed 6 nights in Sep 2024

6/10 Okay

Diana

Travelled with family
Liked: Amenities
Resort infrastructure is beautiful and it has a lot of potential to be rated higher but needs lots of maintenance. No A.C in hallways or common areas like the lobby, game rooms, etc. Or if there is A.C it didn’t not work properly the 4 days we stayed. Lots of areas of the kids which in theory is great but need lots of cleaning and maintenance. Waterpark for kids is great and was the favorite spot for our kids. Staff ja very friendly and attentive. Food was very good in quality and presentation. We went on a low season week so there was not much going on. Room service was quick and always on point.
Stayed 4 nights in Sep 2024

10/10 Excellent

EDGAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gf
Stayed 5 nights in Aug 2024

2/10 Terrible

Timothy

Stayed 7 nights in Sep 2024

2/10 Terrible

jeremy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia needs to update food court options and bar options. There were several food places not open. Very very limited food options. Only one place for food was open for breakfast all 6 days. In 6 days the dining options mexican restaurant only open 1 day, steakhouse dining 1 day. This leaving us only 1 option for dinner except 2 nights there were only 2. Buffet was closed for remodling. Elevators not working most ot the time. Very short staffed not very quick to clean up beach clutter. Tennis court closed. Mini golf was in poor condition.
Stayed 6 nights in Sep 2024

4/10 Poor

Lakeisha, Laurel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Chitvan Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Amador, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with all kinds of amenities and personal attention, very impressed by the place. From the minute you arrive, you are treated as royalty, wet towels, valet parking, gourmet restaurant (need reservations). The Infinity pools, are top notch, they have an adults only pool. I can't say enough about the place. the Entire staff was just awesome!.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer Teresa

Stayed 6 nights in Aug 2024

10/10 Excellent

Ephram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 6 nights in Aug 2024

10/10 Excellent

Lorenc

Stayed 7 nights in Aug 2024