See all properties

Hotel Palmeras

3.0 star property
3-star hotel near Bay of Banderas

Choose dates to view prices

Photo gallery for Hotel Palmeras

Terrace/patio
Master Suite | Private kitchen
Reception
Restaurant
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Art Walk Bucerias
    ‪2 min walk‬
  • Playa Bucerías
    ‪2 min walk‬
  • El Tigre Golf at Paradise Village
    ‪17 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio

Economy Studio

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio

Economy Studio

Economy Studio

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bucerías

City center stay.You'll be steps from Playa Bucerías and a 5-minute walk from Bay of Banderas with a stay at this well-placed hotel. Also, Art Walk Bucerias is within half a mile (1 km) and Tuna Contemporary Ceramics Center is within 2 miles (3 km).

What's nearby

  • Art Walk Bucerias - 2 min walk - 0.2 km
  • Playa Bucerías - 2 min walk - 0.2 km
  • El Tigre Golf at Paradise Village - 17 min walk - 1.4 km
  • Los Arroyos Verdes - 19 min walk - 1.7 km
  • Nuevo Vallarta Beach - 13 min drive - 6.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • ‪The Fat Boy Seafood - ‬6 min walk
  • ‪Karen's Place - ‬4 min walk
  • ‪Mariscos Villarreal - ‬3 min walk
  • ‪El Cafe de Bucerias - ‬4 min walk
  • ‪Mr Cream Pancakes & Waffles - ‬5 min walk

About this property

Hotel Palmeras

3-star hotel near Bay of Banderas
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Hotel Palmeras.

This 3-star Bucerías hotel is smoke free.

  • 23 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

Similar properties

View from property

Suites Princess

  • Pool
  • Spa
  • Waterslide
  • Parking included
3.5 out of 5, Good, 104 reviews
Suites Princess

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmeras

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Hotel Palmeras Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 94 reviews
Rating 8 - Good. 28 out of 94 reviews
Rating 6 - Okay. 12 out of 94 reviews
Rating 4 - Poor. 12 out of 94 reviews
Rating 2 - Terrible. 11 out of 94 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
On arrival the debit machine wasn’t working . We tried 4 different cards & nothing worked . It was a day or two later that we finally had someone get that sorted for us .We didn’t have water at all for 2 days , then no hot water . Finally on day 4 we were able to have a hot shower but only late in the afternoon. There wasn’t a coffee maker , the microwave didn’t work, the tv remote was dead , the wifi was horrible . I asked the front desk if we could get a coffee maker as some rooms had them. She said “ I don’t know “ The room was extremely dirty . , especially the bathroom. The bathroom sink didn’t have running water the entire time . It was disgusting ! It was the worst place I’ve ever stayed . I hope they will renovate the rooms and provide their guests with better service in the future .
Stayed 7 nights in Dec 2024

4/10 Poor

Murray

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was cold,no drinking water, dirty curtains,old towels, no coffee pot in the kitchen and very few kitchen necessities. We would not go back to this hotel
Stayed 7 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location in Bucerias to enjoy the walkable city. It was unfortunate that our room was in disrepair, we should have said something. As we did not know the condition of the other rooms until our last day, and found out they were beautiful. Note: always speak to the front desk if you have any issues.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Amenities, property conditions & facilities
We went for 3 days to Bucerias to have a little getaway from Puerto Vallarta and chose Hotel Palmeras because of its location on Lazaro Cardenas which doesnt have a lot of through traffic but offers a good selection of decently priced restaurants while only being a couple blocks from the beach. We stayed in Room 2 which has been newly remodeled and enjoyed nice hot showers and good AC. Being a road facing room we had the occasional vehicle noise but sleeps were decent on a firm king size mattress and nice pillows. Last but not least, the reception staff was wonderful and welcoming, speaking decent english but with Mexican hospitality. Thank you for a nice stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Antonio

Worst hotel ever
This is the worst place we’ve ever stayed. STAY AWAY THIS PLACE IS A DIVE. The room was dirty, sinks corroded, poor lighting, grungy sheets and towels. Dirty bedspread. Toilet seat broken. Stove didn’t work. No water the last night. Flimsy lock. We told the manager the second day we were leaving and she would not help us to get a refund. The third night ( we stayed 4 nights) there was loud noise late at night and the hotel did nothing. NEVER BOOK with HOTELS.COM. They didn’t give us a refund. We emailed them immediately and they didn’t respond. They didn’t help us. They use hotels which are misrepresented by inaccurate photos.
Tattered and dirty couch
Tattered and dirty stool
Corroded sink. No hot water
Corroded bathroom sink. No hot water
Stayed 14 nights in Nov 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Nov 2024

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, basic hotel. Cozy feel and modern lobby. Close to el centro, and Chedraui is well within walking distance.On-site cafe is good and staff are very friendly. Would prefer if no bracelet was needed since it's not all inclusive - hard to find a hotel in tourist area where you can have friends over to hang out for an evening. Visited in the slow season and there were no lights on in the back of the property, so had to use my phone flashlight to come and go from my room to the lobby area at night. Overall would stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph, Courtenay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute centrally located in Bucerius
Stayed 1 night in Feb 2024

8/10 Good

Marilyn June

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marilyn June

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

ivan

Liked: Staff & service
Disliked: Property conditions & facilities
A two star pretending to be a 4 star
Stayed 3 nights in Jun 2023

4/10 Poor

mellissa

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
For the price of the rooms, I feel they could have been accommodated with comfortable beds. The beds felt like the box spring only. Simple memory foam mattress topper would help. No water available in the rooms made it uncomfortable to go out in the courtyard in your Jammies to fill up your water. Overall the renovations done to the from the building was nice to see, but landscaping has been abandoned for awhile dead palm leaves falling consistently. Dead plants amd leaves.
Stayed 2 nights in Mar 2023

10/10 Excellent

kevin, Post Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Very cute boutique hotel. The pool area had many lounge chairs and I loved it being surrounded by lush plants. We will be back.

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice pool

4/10 Poor

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby and pool area very nice upgraded and clean. Past that- the rooms are quite outdated, need upgrades (even a coat of paint), need more attention to cleaning. Our bathroom door and walls were grungy. Outside stair cases were not swept or washed. Our private balcony area dirty to the point of making muddy floors when you stepped inside your room. Note to smokers - there is a waiver you must sign that you will not smoke anywhere on the property.

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
Stayed 1 night in Nov 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022