Ocean Maya Royale All Inclusive Adults Only

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
2 outdoor pools, pool umbrellas
On the beach, white sand, beach massages
Minibar, in-room safe, desk, blackout drapes
Privilege Junior Suite Adults Only | Garden view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    6 min drive
  • Gran Coyote Golf
    7 min drive
  • Playa Xcalacoco
    18 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    43 min drive

Room options

Privilege Junior Suite Adults Only

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Room Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Maya Superior Deluxe Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Maya Superior Deluxe

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Privilege Honeymoon Maya Deluxe

  • 38 sq m
  • Sleeps 2

Privilege Honeymoon Junior Suite

  • 38 sq m
  • Sleeps 2

Similar properties

About the area

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 16 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪El Alebrije Ristoranté - ‬8 min drive
  • ‪Don Isi Mexican Restaurant - ‬4 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Some rates at Ocean Maya Royale All Inclusive Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale All Inclusive Adults Only. Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale All Inclusive Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 846 out of 1428 reviews" "
Rating 8 - Good. 341 out of 1428 reviews" "
Rating 6 - Okay. 134 out of 1428 reviews" "
Rating 4 - Poor. 54 out of 1428 reviews" "
Rating 2 - Terrible. 53 out of 1428 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was 2nd time at OMR, we brought 4 others this time... everything was amazing, especially the staff, Kenddell is the best, Chiqui, Viri, Moises, Dali, the entire Blue team, also Martin from El Charro, bartenders Jorge, Eber, Miguel, literally everyone was so nice and service was top notch. We will return!
Stayed 5 nights in Oct 2024

8/10 Good

Lisa

Stayed 4 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: The resort was beautiful. The staff were amazing. The property was safe. They provided transportation and shows daily . Con: They have different priorities and accommodation depending on your color of brackets. Travelocity customers were supposed to have the black and gold, but was giving the green . You could not dining at certain restaurants or drink high quality alcohol. Spa treatments not included.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lilian, North Bay Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg!! I really enjoyed my days in this hotel! It was amazing...the hotel is beautiful... the room is pretty good and the food is delicious!! I really recommend it! For sure we're back!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Deena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, all smiles and happy! Food was great no matter the restaurant or buffet. Entertainment was on point and the entertainment staff were the best!
Stayed 5 nights in Aug 2024

10/10 Excellent

Yaneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit sceptical at first when it came about service and food, but I really loved this place. Food was 9/10. Service on the other hand was great everyone was great and friendly. Tipping always helps get the best service but even when they didn’t know us yet as tippers they still did such a great job. I’m definitely going back.
Stayed 5 nights in Aug 2024

4/10 Poor

Cassandra

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Property did not have air conditioning in many of the common areas or restaurants. Additionally 4 of the 6 of us got food poisoning all on the same night. Food was good but not great and the drinks were extremely inconsistent. No measuring was used and some drinks were fine and some were terrible
Stayed 6 nights in Jul 2024

10/10 Excellent

Aerika Lou Adriano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from Ocean Maya Royale. Staff, SUPERB! Place, SUPERB! Restaurants, SUPERB! Drinks, SUPERB! Beach, SUPERB! Amenities and Daily Activities, SUPERB! Only issue with this place, VERY HARD TO LEAVE. The complaints that people have regarding the beach when it comes to “seaweed”, do not be bother by it. We witness that people from other resorts actually goes to the beach side of OMR to swim as it is clean and OMR maintains it DAILY! I also read a lot of reviews about people getting sick “food poisoning” after their trip and blames the food and water at the resort. Maybe they have food sensitivity, but no one complained about it during our stay. To all the staff at OMR, you guys are amazing. You made our stay memorable. Booking another trip to OMR soon!
Stayed 5 nights in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, everyone was very accommodating and nice. Lots of dining options, buffet was the best in my opinion.
Stayed 4 nights in Jul 2024

8/10 Good

Jayma

Stayed 1 night in Jul 2024

10/10 Excellent

Jayma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different pool activities each day and the evening activities on site
Stayed 5 nights in Jul 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Romi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this resort. Staff, food, cleanliness, activities! 10/10
Stayed 5 nights in Jul 2024

10/10 Excellent

David Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jul 2024

6/10 Okay

chantel

Travelled with partner
Liked: Cleanliness, staff & service
The resort overall was nice but the food choices were very basic and limited. The check in process is very chaotic as well for privelege members.
Stayed 5 nights in Jul 2024

8/10 Good

Fabricio Bastos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet place.
Stayed 8 nights in Jul 2024

6/10 Okay

Nadia

Travelled with partner
Disliked: Cleanliness, staff & service
We felt buffet staff weren't friendly , some staff were rude. More options for restaurants would of been nice. In our room there were a lot of ants.
Stayed 4 nights in Jul 2024

6/10 Okay

Juanita

Travelled with partner
Liked: Cleanliness, staff & service
The food could have been better.
Stayed 3 nights in Jul 2024

6/10 Okay

Carla

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was dated. There were things like the fountain that was not working. There was no bottled water. The food was decent. They did very well with handling hurricane Beryl.
Stayed 4 nights in Jul 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Skylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this last minute because of price and it looked nice. It is definitely more walkable than pictures lead it on to be. Not much of a night life and the pool seemed to need more chemicals than it was given, but I would stay here again for the same price.
Stayed 4 nights in Jul 2024

10/10 Excellent

DAnnette L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Staff is very friendly and knowledgeable.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sean

Stayed 7 nights in Jun 2024

10/10 Excellent

Ramon, West New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, food and service
Stayed 4 nights in Jul 2024

8/10 Good

Sandra Rebecca, Abilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, it was all inclusive but then had exclusive spots we couldn’t attend which was strange.
Stayed 4 nights in Jul 2024