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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
Family-friendly stay near Mamitas Beach

Choose dates to view prices

Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
Property amenity
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Pool views, open daily

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪1 min drive‬
  • Quinta Avenida
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪15 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪255 min drive‬

Room options

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • 34.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 42.69 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Playa del Carmen

Beachfront retreat .You'll be within 2 miles (3 km) of Quinta Avenida and 6 miles (10 km) of Playacar Golf Club with a stay here. Also, Mamitas Beach is within 3 miles (5 km) and Xplor Theme Park is within 6 miles (10 km).

What's nearby

  • Playacar Golf Club - 1 min drive - 0.4 km
  • Quinta Avenida - 4 min drive - 2.0 km
  • Xplor Theme Park - 11 min drive - 8.0 km
  • Xcaret Eco Theme Park - 15 min drive - 8.7 km
  • Mamitas Beach - 17 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Occidental Allegro - ‬2 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Miyagi - ‬11 min walk
  • ‪Sports Bar Allegro Playacar - ‬2 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family-friendly stay near Mamitas Beach
Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Viva Azteca by Wyndham, A Trademark All Inclusive Resort. You'll have access to the outdoor pool at a partner property. Self parking is free.

  • 339 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 6534 sq ft of conference space
  • 607 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers 339 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

3 outdoor pools, sun loungers

Viva Maya by Wyndham, A Trademark All Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.0 out of 5, Very good, 1,007 reviews
The price is CA $442
CA $539 total
includes taxes & fees
May 12 - May 13
Viva Maya by Wyndham, A Trademark All Inclusive Resort

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Maya By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with beautiful scenery. Wide palm lined beach area - however, erosion near water. We enjoyed 5 nights at this resort. We went to the Maya as well. We liked things at both resorts. The restaurants had decent food but the buffet and pool buffet food was not good. The only time it was decent is when they had the grills set up and were grilling chicken . Overall it was a nice place but food could be better.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my girlfriend and I first time in Mexico and we decided to stay at viva Azteca. Needless to say we throughly enjoyed our entire stay and didn’t have any complaints. Will definitely be coming back and would highly recommend the resort to others. Viva Mexico!
Stayed 7 nights in Feb 2025

6/10 Okay

Curtis

Stayed 9 nights in Jan 2025

10/10 Excellent

ika

Stayed 4 nights in Dec 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are very kind, helpful and always smiling. The food is ok; perhaps a little revamp is needed. The entire resort is so clean. The beach is amazing in January. The weather is perfect. I will definitely come again in January only. I really enjoyed my stay.
Stayed 7 nights in Jan 2025

6/10 Okay

margarita

Stayed 7 nights in Dec 2024

8/10 Good

Gina

Stayed 4 nights in Dec 2024

8/10 Good

Wil, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Przemyslaw, Jamaica Estates

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort than what we're used but we liked it very much. It is located in a closed off area of Playa del Carmen making it less accessible and safer. They offered an all day long Kids Club which was a big plus for both parents and kids who had various fun and entertaining activities. Recommended.
Stayed 6 nights in Dec 2024

6/10 Okay

Abhishek, chicago

Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Small resort. Easy walk from rooms to pool and beach.great for families with young kids. Staff do a good job of cleaning rooms etc. Good specialty restaurant xulha and the italian one. No reservations required for these. Quieter than other resorts by the pool Cons: Dated rooms and facility. Sucks for vegetarians. Unclear signage and cross contamination with things placed right next to each other. No beach bar or service No.pool side service. Entertainment staff lack enthusiasm to.involve people in activities. Resort is in playacar hotel zone. Quick taxi ride to downtown which has a great walkable street with tons of vibrant restaurants, bars, clubs.
Stayed 6 nights in Dec 2024

6/10 Okay

Grigoriy

Stayed 8 nights in Nov 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Viva Azteca is a very quiet property, which could be good. We had a pool and bar view room, and it was still very quiet. The food at the buffet is horrible, minus the omelets. The restaurants were all blah at best. We had 4 people and tried something different each and only found 1 option that we thought was ok. We tried all 3 restaurants on site. We tried to go to Viva Maya 3 hotels down to try a restaurant, but reservations were required and they were not able to make us reservations for the duration of our stay. We did eat at their buffet instead, which did have better food than Viva Azteca. If food doesn't matter to you at your "all inclusive" then Viva Azteca could be a good option.
Stayed 6 nights in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service
Food and service were great! Beach is one of the best from around.
Stayed 10 nights in Dec 2024

6/10 Okay

lorena

Travelled with partner
The only thing I didn't like was the food. I don't want to be disrespectful but the food was very bad . I Was there 4 nights and didn't enjoy the food at all. The property is nice and very close to shops. Unfortunate the food killed the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Guler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Ramaraju

Stayed 5 nights in Dec 2024

10/10 Excellent

Amelia Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort which is what I look for when booking a vacation. Very clean, friendly staff and beautiful beach. Gated community so I felt safe and it’s a 15 min walk to 5th Ave. Good food selection and I would stay again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Diana Kirkeby or Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The food was good.
Stayed 4 nights in Dec 2024

6/10 Okay

Jennifer Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. Staff was very nice. The surrounding area was safe. The beach was pretty. The food was below average. Every meal we had at the buffet was luke warm at best. The actual restaurants on property were slightly better, but not by much. Apparently the other Viva property has more options but you have to make reservations for those and we could never get in (even when trying to book days in advance). If you are looking for a “lively” time - this resort is not for you. I was very surprised to see limited people down at the bar in the evenings. It was very quiet. My goal for the trip, was to get away from the cold and relax, so it did the trick. But it’s likely that first vacation that I lost weight instead of gained!
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation!!
Stayed 8 nights in Dec 2024

8/10 Good

Melissa Isabel, Castroville

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was overall pretty clean, although our room’s closet smelled musty. We thought the food at the buffet was very good and at the a la cart restaurants it was excellent. We liked that they all had a casual atmosphere and dress code. There were plenty of activities to do at the resort, as well as at their sister resort Viva Maya. The one big disappointment was the quality of the liquors at the bars. The spirits were bottom, bottom shelf as far as quality. I asked if I could pay extra to be able to get served the Viva Members liquors but they said that it wasn’t possible. Overall the resort was a good value for the money paid.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the resort is excellent, and the restaurant staff puts sincere effort into crafting each dish. Additionally, guests can make reservations at other Viva restaurants, adding variety to the dining experience. The service in the restaurant is commendable. The rooms are spacious, though the bathrooms could use some improvement, particularly due to the older tiles. The beach is beautiful, lined with plenty of palm trees that provide shade. The beach chairs are comfortable and well-placed under the trees, making it enjoyable to relax on the clean, seaweed-free shoreline. Overall, this is a good resort offering great value for the price.

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

Tonko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized hotel as not too big. Lovely pool area and beach. In the pool area it would be nice if there were more umbrellas for shade as we travelled with a baby. Buffet was excellent every meal. Staff were very friendly. The rooms would have benefited from a de humidifier as it was very humid and therefore impossible to dry any swimwear. Overall had an amazing stay and would go back again.
Stayed 8 nights in Nov 2024