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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Exterior
Exterior
Egyptian cotton sheets, premium bedding, down comforters, free minibar
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

    • BarBar
    • PoolPool
    • Hot tubHot tub
    • All-inclusiveAll-inclusive
    • SpaSpa
    • GymGym

Explore the area

Map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
    Punta Esmeralda Beach
    12 min walk
    Playa 88
    19 min walk
    Mamitas Beach
    6 min drive
    Playa Del Carmen, Quintana Roo (PCM)
    13 min drive

Room options

View all photos for The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Garden View

The Reserve Junior Suite Garden View

The Reserve Junior Suite Garden View

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 78 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Master Suite Garden View

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Junior Suite, Garden View

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

The Reserve Suite Swim Up

The Reserve Suite Swim Up

  • 78 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Master Suite Garden View

The Reserve Master Suite Garden View

The Reserve Master Suite Garden View

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite, Garden View

The Reserve, Suite, Garden View

The Reserve, Suite, Garden View

  • 60 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Two Bedrooms Master Suite

  • 184 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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About the area

Playa del Carmen

Beachside getaway.Your stay at this Luis Donaldo Colosio property places you within 3 miles (5 km) of Mamitas Beach and Quinta Avenida. Quinta Alegría Shopping Mall is within 3 miles (5 km) and Río Secreto is within 9 miles (15 km).

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 6 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Capella - ‬3 min walk
  • ‪Mole Mexican Contemporary Cuisine - ‬1 min drive
  • ‪Hadar - ‬1 min drive

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 393 guestrooms or units
  • 3 levels
  • 5 buildings
  • 14 dining venues
  • 15 bars or lounges
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with free minibar items and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 14 restaurants and 1 coffee shop/cafe
  • 15 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Farming classes
  • Fitness center
  • Full-service spa
  • Pilates classes
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Furnished balcony

Food and drink

  • Free minibar

More

  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1005 reviews" "
Rating 8 - Good. 224 out of 1005 reviews" "
Rating 6 - Okay. 90 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

wooyoung

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Charlotte Amber Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Where do I start? The property is very beautiful, but very big hard to get around. Staff was very unfriendly never greeted you. I never could give you any directions anywhere… Beach was open to the public, and it was very nasty! Restaurants were horrible! Will never returned to Playa del Carmen again:(
Stayed 5 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Meredith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay at this hotel or any of the Meliá hotels. Go stay at the Moon Palace or Hilton. They are a disgusting company and hotel. At Sal’s steak house they served me a raw piece of meat on the first night there. They have “no” record of the incident even with me having text with their staff to document it. If you get sick by them be ready to pay $250 dollars for the onsite doctor. They sent a scamming doctor to my room that wanted me to pay $2,000 for meds. She confirmed I had an infection and they wanted to send me in a taxi to a hospital. I denied and messaged my doctor at home. I upgraded Upon arrival and didn’t get to enjoy the swim up. The managers were rude and interrupted our only dinner to tell us they would only credit me $180. Then wanted me to sign a legal document to silence me and stop me from talking about it. They were supposed to send me a copy of me denying to sign that they made me write on it but they “don’t have” that as well. I wasted over $5k to be sick in my room. If you are planning a presidents club don’t take your company here either.

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in May 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliest staff, beautiful property, amazing food options. We will be returning!
Stayed 4 nights in May 2024

10/10 Excellent

Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 7 nights in May 2024

10/10 Excellent

Bruce Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, relaxing, more of a quiet resort but very clean and good service
Stayed 4 nights in May 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the amenities. The staff is friendly and the restaurants are great. The concierge was excellent and the management really care about us to ensure we have everything we need.
Stayed 3 nights in May 2024

8/10 Good

JoeKristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Paradisus. The staff were amazing and efficient. The food and drinks were actually decent for an all inclusive. If you’re looking for a mix of relaxation and cool entertainment this is your place. Would definitely go back again.
Stayed 3 nights in May 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibes and service, views
Stayed 5 nights in May 2024

8/10 Good

Aquilla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful and I’m hard to impress. Everyone there was extremely nice. I only had one concern about this property which many people have stated: the dinner reservations. They really need a better way of scheduling. So when you check in they say call guest services. So I called them and for five minutes no one answered. I was then instructed to walk to the concierge desk by check in so I did that. I was then instructed to call and I informed her we just tried. So she called the family side and handed me the phone. The lady said there was 10-15 people in front of me so I need to walk over there, so I did. When I arrived 4 minutes later no one was there and her and her coworker were just talking and playing, no line or anything. Took 10 seconds once there. Imagine having to do that everyday for dinner. Other than that it was good.
Stayed 3 nights in May 2024

10/10 Excellent

Muris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My vacation was very enjoyable and pleasant. There is not enough words to describe how wonderful this resort is. Absolutely amazing place with amazing staff!! Definitely recommend to anyone, and we are looking forward to come back in December. I wish I memorized names of amazing stuff members who made our trip unforgettable. Thank you all!!
Stayed 7 nights in May 2024

10/10 Excellent

DORCE MICHAEL

Stayed 4 nights in May 2024

8/10 Good

Anastasiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was very enjoyable. The staff, apart from Dafne at the front desk, was very friendly and helpful throughout our stay. We were not able to check in early and had to wander around for about 2 hours. However, we enjoyed how everything was built into jungle and created a peaceful environment. I would not recommend this hotel to those looking for an adults only experience. There is a small partition at this hotel that separates family and adult stays which does not actually facilitate an adults only environment (there were screaming kids at dinners and events ect.) I don’t think it’s ethical to advertise this as an adults only stay. The food and the spa is the gem of this resort. Meals were always high quality and the spa services were the best I’ve ever had a resort. The beach did have a lot of seaweed, but there was crew diligently trying to clean it up. A huge negative (and why I deducted a star) was the hotel room— although beautiful and comfortable- had a strong smell of mold that permeated our clothes. It was such a strong smell that it was hard to sleep. Overall though, we had a positive experience.
Stayed 4 nights in May 2024

10/10 Excellent

Antony

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Yitzchock

Stayed 3 nights in May 2024

8/10 Good

Kanwardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Barry Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great. the design and openness.
Stayed 9 nights in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Patricia, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible! The absolute best part of this hotel was the staff. Tip as much as possible, wages aren’t that high and tips keep the service 5-star!
Stayed 5 nights in May 2024