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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
4 outdoor pools, pool umbrellas, sun loungers
Exterior
The Reserve Junior Suite Swim Up
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Punta Esmeralda Beach
    ‪12 min walk‬
  • Playa 88
    ‪19 min walk‬
  • Mamitas Beach
    ‪6 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min drive‬

Room options

View all photos for The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

  • 58 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Nature View

The Reserve Junior Suite Nature View

The Reserve Junior Suite Nature View

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Nature View

Suite, Nature View

Suite, Nature View

  • 78 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite, Nature View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Master Suite, Nature View

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Nature View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Junior Suite, Nature View

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

The Reserve Suite Swim Up

The Reserve Suite Swim Up

  • 78 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Two Bedrooms Master Suite

  • 184 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

Similar properties

Aerial view

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (1303)
The price is CA $923
per night
CA $923 total
includes taxes & fees
17 Feb - 18 Feb
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About the area

Playa del Carmen

Beachside getaway.Your stay at this Luis Donaldo Colosio property places you within 3 miles (5 km) of Mamitas Beach and Quinta Avenida. Quinta Alegría Shopping Mall is within 3 miles (5 km) and Río Secreto is within 9 miles (15 km).

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 6 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪Crisol - ‬4 min drive
  • ‪Capella - ‬3 min walk

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5-star beachfront property near Mamitas Beach
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 393 guestrooms or units
  • 3 levels
  • 5 buildings
  • 14 dining venues
  • 15 bars or lounges
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with free minibar items and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 14 restaurants and 1 coffee shop/cafe
  • 15 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Farming classes
  • Fitness center
  • Full-service spa
  • Pilates classes
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free minibar

More

  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 96 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Experience
Incredible getaway for myself where I was just looking for a few days to relax. Activities during the day to keep you occupied if needed and decent entertainment at night but this is a relaxed resort so don't expect anything late into the evenings.
Stayed 3 nights in Oct 2024

2/10 Terrible

Paul

Stayed 4 nights in Sep 2024

10/10 Excellent

KenyaCharles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 7 nights in Oct 2024

10/10 Excellent

Ludmila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not something unique for me. All stuff absolutely amazing, very helpful. I don't like, that music was so loud. From 11 AM i can't stay on the poot principal because of this.
Stayed 13 nights in Oct 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

cora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean modern and gorgeous and big enough for everyone to get to do what they are looking for. if you want loud music or no music its all possible
Stayed 7 nights in Oct 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 3 nights in Oct 2024

10/10 Excellent

Emerson Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for the wine that was promised and nothing. Maybe I should’ve argued more but it was not worth my time
Stayed 3 nights in Sep 2024

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was fabulous no matter where you eat. There was a lot we weren’t told and wish we were. 1. We were given a menu to the restaurants and it had pricing on it. Our concierge didn’t tell us since we were in the “reserve” no fees applied to us. 2. Ya better plan for 60 mins to check out. We waited so long our ride to the airport had to wait and they hold your bags hostage until you do. We ran to the main entrance which we never knew there was since they took us by golf cart to check in at the “reserve” desk. 3. Steak house seats were so bad my back hurt for two days from sitting at dinner - no joke. 4. When you book they send you a questionnaire. I don’t think they read it. Our first night dinner was booked past our usual bedtime at the Asian restaurant though we listed our fav dinner is steak, mex and Italian. Night one ate at the buffet because of this and night two we ate room service because we were booked at the steak house and saw the shocking charges so we didn’t eat there if we knew that was included it would have been nice! 5. We had no idea which restaurant was which because they had odd names 6. The coffee shops also are included in your all inclusive again we had no clue until the day we checked our 7 hot tub outside our room dripped water and couldn’t be used 8. Only cold water came out of the shower on one side
Stayed 4 nights in Oct 2024

8/10 Good

Kaltrina

Stayed 4 nights in Sep 2024

6/10 Okay

Anthony Bautista, Oregon City

Stayed 6 nights in Sep 2024

8/10 Good

Jhonatan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I came with two of our great friends and had an amazing time at La Perla. The hospitality by the staff was amazing and the swim-up pool was perfect. Enrique, Alfredo, Alexis and Jesus at the reserve pool bar had the perfect drinks ready to go every day. I can’t say enough about the customer service at the resort. One of the best we have experienced.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had an amazing time at this resort. The food and drinks were amazing and the service of our butlers and conceirge was great! I would travel back to this resort again!!
Stayed 5 nights in Sep 2024

6/10 Okay

Matthew

Stayed 5 nights in Aug 2024

4/10 Poor

Holly

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall property was nice and clean, however the dining was horrible and the service was not very fast. Food options were minimal, and you had to make reservations to eat dinner anywhere but the buffet. The buffet was small and not good protein options. Also the American food options were just bad - they had a lot of Indian and bizarre foods available. Room service food was also bad and actually made us sick. We paid for an upgraded room but our provided concierge wouldn’t book reservations for our whole group. There were times when our room wasn’t cleaned until 3pm and there were not even that many people at the resort. Also, they wouldn’t serve us Baileys with our morning coffee until 10am but they were okay with giving us mimosas with alcohol - which doesn’t make sense. None of these have ever been issues at any other resort we’ve stayed at. Overall not impressed
Stayed 8 nights in Aug 2024

6/10 Okay

Bianca

Travelled with group
The beach area is nice and clean. It has a contemporary feel and smelled good
Stayed 4 nights in Aug 2024

10/10 Excellent

Elda, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Aug 2024

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS EXCELLENT
Stayed 4 nights in Aug 2024

10/10 Excellent

Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good food, good pool. I don’t want to leave.
Stayed 5 nights in Aug 2024

10/10 Excellent

Eligio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a humbling blessing, Top down 5 Star property, staff and etc
Stayed 2 nights in Aug 2024