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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
4.5-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool, sun loungers, lifeguards on site
Creator video
Outdoor pool, sun loungers, lifeguards on site
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(18 reviews)
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.6 out of 10
Excellent
(35 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(20 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.Your stay at this Playacar property places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Piste Cyclable sur Paseo Xaman-Ha and Mayan Ruins of Playacar are also within half a mile (1 km).

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 6 min walk - 0.6 km
  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Mayan Ruins of Playacar - 11 min walk - 1.0 km
  • Quinta Avenida - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪rosa roja - ‬7 min walk
  • ‪Bar Arrecife - ‬15 min walk
  • ‪La Terraza - ‬7 min walk
  • ‪Turquesa - ‬1 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

4.5-star beachfront property near Playa del Carmen Main Beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only like an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 200 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, and slippers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Similar properties

3 outdoor pools, cabanas (surcharge), pool umbrellas
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  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,774 reviews
The price is CA $549
CA $549 total
includes taxes & fees
Jan 4 - Jan 5, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 3.5 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The restaurants at this property enforce a formal dress code.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ruby

Stayed 4 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 5th time staying at this resort. The staff is great and service is excellent.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean. Staff very nice and helpful. Great gym equipment. Steak house and hibachi were very good.
Stayed 6 nights in Sep 2025

8/10 Good

Millissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the traditional feel of this resort. The small relaxing pools give you secluded lagoon feel. Everyone was so amazing & helpful, EXCEPT Armando. He was our pavilion concierge. He wouldnt work with us at all. Put every dinner reservation @ 8 or 8:30. Didn't even book dinner for our last night. When they changed consierges on our ladt day, our new concierge was fabulous! She called up & got us a last minute reservation for 6pm. Prearranged our breakfast to arrive at a specific time before our departure.
Stayed 6 nights in Sep 2025

10/10 Excellent

Manuel, Newark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and classic.
Stayed 6 nights in Aug 2025

10/10 Excellent

raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to over 30 resorts over the years and the Royal Hideaway is far and away the best we have ever stayed at. The amazing staff, the food and the attention to detail was off the charts. This is one of the very few resorts I would ever return to.
Stayed 7 nights in Aug 2025

10/10 Excellent

Amalia, Lima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good time at the hotel. There is room for improvement, but we would return!
The Deck - best place for breakfast with a view
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a smaller resort which was wonderful, the staff was amazing and attentive to your every need, making you feel like family, not just a number. food was excellent, with quality choices and ingredients, the food presentation was second to none. Cleanliness of the resort was awesome, some of the relax pools are in need of attention, but they were actively working on that while we were there. We have been to the Riviera Maya ten times in the past 8 years and have never stayed at the same resort twice. This resort will definitely be an exception to the rule as we will definitely be back many more times in the future. Highly recommend this resort if you want a very relaxing and quiet vacation with top notch service, food, and amenities.
Main pool
Looking towards lobby
Beautiful beach
Stayed 7 nights in Aug 2025

8/10 Good

Blake Austin, Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spotless clean, very quiet, no parties (older age group), food was pretty good but chicken was terribly overdone at every restaurant but shrimp, fish and octopus were all good. The beach is wonderful with powder white sand and small waves. This location is somewhat sheltered from seaweed and they clean up the seaweed very fast. I recommend this place and it was an amazing value for us.
Stayed 7 nights in Aug 2025

10/10 Excellent

floyd Martino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+
Stayed 13 nights in Jul 2025

10/10 Excellent

Katiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. We were here for 7 nights and it still wasn't enough to enjoy everything the property had to offer. ALL the staff was amazing. Everyone was so incredibly helpful and kind. We traveled with my 85 year old grandma and they accommodated switching our room part way through our stay since the stairs became hard for her to manage. All the restaurants had such great options for a vegetarian like me! Can't speak highly enough of how wonderful this hotel is.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food quality, ocean view pool and the other quieter pools scattered throughout. My husband and I enjoyed the 1pm classes offered everyday. We went kayaking for free (had to figure that out on our own). A short 30 minute walk to 5th Ave and the public beach.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brian C

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!
Stayed 7 nights in Aug 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 5 nights in Jul 2025

6/10 Okay

Jorge E

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very few activities to do in the hotel
Stayed 2 nights in Aug 2025

6/10 Okay

John Brandon

Travelled with family
Liked: Cleanliness, staff & service
The property was beautiful and it was pleasing to the eyes. I knew there was a problem with the A/C before we got there because it was set to 13C, but it was 23C in the room… the lowest the room temp got to the entire time was 22.5C, and it was running the entire time. While the beds felt great, it was uncomfortable sleeping at such high temps. Our shower was also difficult to control, as it was either all cold or scalding water… there was no in-between. The food, while there were plenty of options, was less than desirable. This was one of our first vacations where we both lost weight. We found dishes we could eat, but had a tough time as we didn’t want to eat the same thing every meal… breakfast was probably the best thing there. Our concierge Ricky was awesome. He was kind and really seemed to know how to help us with anything we needed, although I will admit that I didn’t mention the A/C until the final full day we were there, after asking another guest about their A/C experience. We make an intentional effort to not be a nagging couple. We agreed that cruises will be our vacation of choice after this experience, even though we did enjoy spending our anniversary together.
Stayed 4 nights in Jul 2025

10/10 Excellent

Arman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nicely setup and well taken care of. Common areas are fantastic, with touch of luxury and authenticity. Food is nothing special, average at best, but the restaurants setup is really nice. If you like activities, the staff is not that interested in summoning people in to participate, there is not an active engagement to get few people in to play volleyball or stretch. If you are there, you're there, if no one shows up they leave. Service is wonderful, rooms are great. Beach is super nice, but seaweed is unbearable, like in all areas of that coast. Water is brown. I am a beach person and dont like swimming pools, yet couldn't force myself to go into the water, it was that bad. Yet again, it is not a property issue, it is a regional issue at large. Outside areas are nice and safe to walk. There is a small shopping plaza right across and Playa Del Carmen is 25 minutes away walking. Cab is $10 each way. The whole area is safe and fun to walk around. The whole Playacar area is gated, and the hotel is double gated. We had a great time.
Stayed 7 nights in Jul 2025

10/10 Excellent

Maricela, Mount Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 6 nights in Jul 2025

2/10 Terrible

Albert

Stayed 5 nights in Jul 2025

10/10 Excellent

Kimberly Sue

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Royal Hideaway Playacar from July 24-28, 2025, and everything was fabulous! My husband and I have never stayed at an adult only resort, but we will definitely be back. Each villa has a dedicated concierge. Our room was in Villa 22, and our concierge was Cipriano. He was wonderful! He anticipated our needs and helped us with things we didn’t know to ask him about! He made sure we had our dinner reservations set up for each evening, and reminded us to set up our transportation back to the airport when our stay was coming to an end. He gave us great recommendations, tips and tricks for our excursion to Cozumel. His advice definitely saved us from what could have been a frustrating situation. Every single staff member, from the check in staff, to the concierges, the event staff, the servers and hosts in the restaurants, the maintenance crews, and housekeeping staff were all so pleasant and always had smiles on their faces. No request was annoying to them, they just happily accommodated. We felt valued and taken care of from the moment we stepped onto the property until the very last second we were there. If you are someone who enjoys the big parties at other resorts, (the foam parties at the pool, the crazy contests, the loud music and flashing lights, guests drinking until getting hammered drunk, and dancing the night away), this might not be an enjoyable resort experience for you. The clientele are definitely an older, more mature crowd, but so much fun!
Our fun group of friends with whom we traveled.
One view of the beach from the breakfast buffet restaurant.
Stayed 4 nights in Jul 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and quiet and the staff was lovely.
Stayed 12 nights in May 2025

4/10 Poor

Dawn

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Was given an unclean damaged room. Stated they couldn’t move me till the next day. Made me wait till after 3 pm the next day. Unacceptable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vernard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review 7/10-7/12

I recently stayed at The Royal Hideaway in Playa del Carmen, and it was truly an unforgettable experience. From the moment we arrived, the staff made us feel welcomed and well taken care of. The resort itself is stunning tucked away in a peaceful, adults-only setting with beautifully maintained grounds, private beach access, and luxurious amenities throughout. The food and drinks were top-tier. Every restaurant on site offered a different culinary experience, and the service was consistently attentive and friendly. Whether we were lounging by the pool, enjoying dinner by the beach, or grabbing a drink at the bar, the team went above and beyond to make sure everything was perfect. Our room was spacious, spotless, and beautifully designed, with a comfortable bed and a view that made it hard to leave. I also appreciated the little details like turndown service and daily restocking of the mini bar. The vibe at the resort is quiet, classy, and ideal for couples or anyone looking for a relaxing, all-inclusive getaway without the loud party scene. We left feeling refreshed and already planning our return. If you’re thinking about booking, do it you won’t regret it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie Eric

Stayed 7 nights in Jun 2025