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Catalonia Playa Maroma – All Inclusive

4.0 star property
4-star beachfront property near Maroma Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Outdoor pool
On the beach, white sand
Aerial view
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    ‪1 min walk‬
  • Maroma Beach
    ‪1 min walk‬
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Privileged Superior

Privileged Superior

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior

The Royal Haciendas All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
4.4 out of 5, Excellent, (1649)
The price is CA $453
per night
CA $574 total
includes taxes & fees
25 Jan - 26 Jan
The Royal Haciendas All Inclusive

About the area

Playa del Carmen

Beachfront retreat .At this Maroma property, you'll be within a 5-minute walk of Maroma Beach and Paradise Beach. Also, Virgen Beach is within half a mile (1 km) and Playa Paraiso Golf Course is within 3 miles (5 km).

What's nearby

  • Paradise Beach - 1 min walk
  • Maroma Beach - 1 min walk
  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive
  • Tres Rios Ecopark - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Catalonia Playa Maroma – All Inclusive

4-star beachfront property near Maroma Beach
Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a spa tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

  • 404 guestrooms or units
  • 3 levels
  • 6 buildings
  • 6 dining venues
  • 3 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1004 reviews" "
Rating 8 - Good. 257 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 65 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MATTHEW DWIGHT

Travelled with partner
Cons first about the property: air conditioning unit in the rooms, not the greatest, rooms could use a renovation, slightly old and dinged up. You can never get a wash cloth unless it’s an act of God. We even tipped our maid $10 per day and still couldn’t get wash clothes. Room refrigerator kept items at about 60°. They definitely need new refrigerators. Property alcohol is definitely not namebrand. They for sure refill bottles with whatever. Shower super bad design and lets water out of shower. Roof leaks in various spots in the main lobby. They definitely need a new roof. Food trucks by pool are just stupid. Open up the Mexican restaurant and serve Mexican food there instead of crêpes. Just let people get tacos during the day from a taco bar. The only way you can get food during the day of any quality is to walk all the way back to the main lobby and go to the buffet. And people need to stop feeding the animals because they are a nuisance, cute, but very annoying. At another resort called Occidental Xcarete they never feed the animals and they don’t have any issues. The staff needs to stress this to people like they do at Occidental. Pros: Staff is great in all ways. Food was very good, no complaints. Pool was good, beach is really awesome in every way. The pool on the beach made everything really fun. Would I go back? Probably not because the property needs to be updated. But if you really like the beach in the pool, it’s definitely a great resort for that.
Stayed 6 nights in Oct 2024

10/10 Excellent

Carmen Varela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is important to manage the hog-nosed raccoon population, as these animals may pose a potential risk to guests. Their bold behavior, particularly when scavenging for food, can lead to unwanted interactions where they aggressively try to snatch meals from visitors, potentially causing safety concerns and disrupting the guest experience. Effective control measures will help maintain a balance between wildlife and human activity, ensuring a safe and enjoyable environment for everyone.
Stayed 8 nights in Oct 2024

2/10 Terrible

Janethe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my experience was very bad
Since i arrived they didn't have the room ready that they should have had it ready since 3pm. Finally they got the room ready for me. I went out for a while and when i comeback to the room I was surprised that there were worms everywhere up to the walls, I called to the front desk and told them that I had to change room and they told me that until tomorrow call and tell them the problem, everything was a disaster. The day when I checkout I requested for transportation take me to the International airport and it charged 225.00 dollars, I had to paid otherwise I would have missed my flight
Stayed 3 nights in Oct 2024

8/10 Good

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except they cater to Europeans and hardly anyone spoke in English. Mostly Italian and French. The shows are too late after being in sun all day. Very quiet if just wanting to relax!
Stayed 7 nights in Oct 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
Noisy, air con is very loud, cleaning service nock the door at 8am! Then someone from quality control called around 8:10am! Territory full of coaties who are stealing your staff and food,
Stayed 7 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

4/10 Poor

Meylin

Travelled with partner
Liked: Staff & service
lo unico bueno fue el servicio del personal lo malo la comida del buffet es mala sin variedad ni calidad en todo el hotel estan unos animales cuati creo que se llaman y no puedes comer ni tomar nada tranquilo porque te lo cogen incluso en el area de la piscina los animales me sacaron las cosas de mi bolsa y se llevaron la bolsa de mi esposo tambien es horrible tratar de comer algo tranquilo la verdad es demasiado
Stayed 7 nights in Sep 2024

10/10 Excellent

Joseph De

Stayed 7 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff!
Stayed 3 nights in Oct 2024

8/10 Good

Sheila, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, all staff was excellent but the people making the food. There was just a language barrier. I advice if you plan on going brush up on your spanish because the people in the buffet area making the food seemed like they didnt even try to understand what you were asking for. Other than that everything and everyone was great.
Stayed 5 nights in Sep 2024

10/10 Excellent

MUSTAFA, Chicago

Travelled with partner
Liked: Property conditions & facilities
No comment
Stayed 6 nights in Sep 2024

8/10 Good

BARBARA ALICE WHITE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Great place to stay, relax and enjoy the comfort.
Stayed 7 nights in Sep 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking is prohibited in public areas. Far too many guests disregard this. Since there are no ashtrays available cigarette butts are everywhere.
Stayed 7 nights in Sep 2024

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service
I would NEVER stay at a Catalonia Resort ever again. They ruined our 10 year anniversary vacation.
Stayed 7 nights in Sep 2024

6/10 Okay

Almira

Travelled with family
Liked: Staff & service
Property is very out dated and run down. Buildings are far apart from each other lots of walking. Staff very friendly and extremely helpful.
Stayed 12 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Catalonia Playa Maroma. This was the second time we have stayed at this resort. The restaurants are very. Lean and had a nice variety of food. The dishes at El Pajarito restaurant are excellent. Lots of wonderful meals, fruits and desserts. The attention of the wait staff is excellent, especially Alberto, Angel and Jose. The beach is very nice and it has many, many beach beds. There are activities like beach yoga daily and some days beach volleyball. The swimming pool has clean water at a very nice temperature. I like that when I enter the pool, it is like a ramp to slowly enter the water. The bar at the pool is very nice. The bartenders Robin, Adriana, Cristian and Victor made us feel really happy with the nice drinks they prepared. They are very knowledgeable, especially Robin, and very kind. The restaurants for dinner are top quality and service. We loved the steakhouse with excellent meal choices. The Japanese restaurant was wonderful too. Our waiter Theodoro, treated us very well and very promptly. We loved the octopus at the Spanish restaurant. The lasagna and the Milanezza at the Italian restaurant and the delicious tacos at Adelitas. The animation team was superb. They greeted me, learned my name and made me feel at home. Especially Romario, Marlon, Estefany (happy birthday) and Fernanda. They are wonderful to host the aqua gym, zumba. We met several guests and became friends with them. It was very nice We will be back next year.
Stayed 6 nights in Sep 2024

6/10 Okay

Melissa Jo

Travelled with family and small children
It was just ok. The best part was all of the animals around the resort. With the heat, the pool was way too warm. Room service is very lacking. They were often late, and when they did come, the food was ice cold. Also no way to get smaller pesos for tipping. It was a beautiful resort though, and everyone was so kind. AC in this place is not very good. 27 C in my room. My daughters was a little better. Overall good experience, but wouldn’t stay again.
Stayed 9 nights in Sep 2024

8/10 Good

Julio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Catalonia Playa Maroma was a very unique experience compared to other hotels as it is basically situated in a jungle. This was personally a good thing as we enjoy being around nature and seeing the wild life. Our stay had many positive and a few negative situations. Positive: The staff was amazing! I would name people here as a shout out but the list will get very long. Everyone was friendly, communicable, and always eager to serve. The ambience of the hotel was amazing. The jungle vibe instilled peace and tranquillity. You would see the coatis constantly crossing your path and from time to time you would see monkeys. The hotel was not packed with many people. The food in the buffet was good with a nice variety for selection. Adelita was good for a quick meal as no reservation was usually needed. The food truck burgers were tasty. Breakfast at Beloved restaurant was good. The hotel overall was well kept, especially the beach as staff members would clean the sargassum every morning. The beach water was always turquoise, with little waves, and surprising warm. Negative: Very weak central air conditioning in building 2 with a smell of humidity within the rooms. After being relocated to another room and multiple visits by staff members were made to come and fix the air conditioner, we were told that this building is running on an outdated air conditioning system. All the drinks were watered down. You are better off doing shots *Caution: The coatis WILL steal your food!
Stayed 7 nights in Sep 2024

2/10 Terrible

Maria G

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited this hotel for the first time in 2021 and had a pleasant experience. The hotel was clean, and the staff was helpful, which encouraged me to return this year. However, my recent visit was an absolute nightmare. The hotel was filthy, the staff was incredibly rude and unhelpful, and the food made four members of my family sick. To make matters worse, there were countless issues with dinner reservations. Their website was down, preventing me from reserving a birthday dinner for my daughter, which was the entire reason for our trip. I am beyond furious and deeply disappointed. I absolutely do not recommend this hotel and will never be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shaji

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and attentive. Food had a lot of options. Only complaint is our room shower head was not working and rooms needs to be updated. Overall we had a good time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catalonia was amazing, clean, friendly staff always ready to help. Would definitely stay here again.
Stayed 6 nights in Aug 2024

8/10 Good

Dawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went to Catalonia Playa Maroma for our delayed honeymoon (got married during the pandemic and this is the first chance we got to travel), and we were impressed by how much there was to do. We never left the resort as we spent our days by the pool, on the beach, eating, and partaking in the various activities offered by the staff. The first impression of the resort was that it was very overwhelming. There’s a lot of places and a lot of land you can travel, and the first arriving can make someone anxious. Our room was nice (we got premium), however there were stains on the bedding/pillows, hair in the bathroom, and I wasn’t too happy with that. However, as the week went on our housekeeper stepped up their game and our room got cleaner as the days went by. We were satisfied with the amount of dining options there were, and we loved the buffet! The drink options were numerous and anything you wished for, they would make for you. All of the staff was incredible and patient, and overall it was a fantastic experience once we got the hang of the resort life. We would absolutely come back again, and maybe try a Privileged room.
Stayed 6 nights in Aug 2024